This tax season is going to be very hard for consumers trying to contact the Internal Revenue Service for help.

In fact, you can consider yourself very lucky if you get someone on the telephone. This is because this agency set a goal this year to only answer 71% of incoming customer service calls.

According to a report by an IRS ombudsman, the people that are lucky enough to get through can easily expect to wait an average of twelve minutes on hold.

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Moe Bedard
My name is Maurice "Moe" Bedard. I am the founder of America's #1 Mortgage Forum, LoanSafe.org. My online work has been featured in the New York Times, LA Times, Fox Business, and many other media publications.