Wells Fargo Contact Information List

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sniglet WA

LoanSafe Member
Sep 22, 2009
38
0
0
Hope this helps,
A list of all of the Wells Fargo Contacts that I could find that has been posted to LoanSafe.org

I thought that I would post it because it might help someone else with limited time. KUDOS to the memebers that first posted this information, I'm taking no credit for the copy and paste job!!:)


Cara K. Heiden, CEO
WELLS FARGO HOME MORTGAGE
[email protected]

Mary Coffin, Vice President
WELLS FARGO HOME MORTGAGE
[email protected]

Sharon Cecil, Assistant to Both
WELLS FARGO HOME MORTGAGE
[email protected]

Todd M. Boothroyd
Senior Counsel, Real Estate Division
[email protected]


Dick Kovacevich (415) 396-4927
[email protected]

John Stumpf (415) 396-7018
[email protected]

CEO: John G. Stumpf
420 Montgomery St.
San Francisco, CA 94163
1-866-878-5865


Mark Oman (515) 324-2035
[email protected]

Cara Heiden (515) 213-4040
[email protected]

Executive number for members to use to escalate the mod process 1-800-853-8516.
Executive Communications
MAC X2302-02J 800 S. Jordan Creek Parkway
West Des Moines, IA 50266:D
515-324-3130
and
515-324-2872


Denise Erickson
Executive Mortgage Specialist, Office of the President, WF Home Mortgage
MAC X2302-019
1 Home Campus
Des Moines, IA 50328
[email protected]
1-515-324-2610


 

Evan Bedard

Call 1-800-779-4547
Loan Safe Mortgage
Aug 26, 2007
18,837
48
48
San Diego, California
www.LoanSafe.org
Thank you Sniglett for sharing this with everyone here!
 

weneedpeace

LoanSafe Member
Sep 28, 2009
76
1
0
Cara Heiden (515) 213-4040
[email protected]
Executive number for members to use to escalate the mod process 1-800-853-8516.
Executive Communications
MAC X2302-02J 800 S. Jordan Creek Parkway
West Des Moines, IA 50266:D
515-324-3130
and
515-324-2872



Thank you for posting this! Two people from her team are who I've been speaking to, however, I did not have her office phone number or this executive number for escalating loan mod process.
 

Payitforward

LoanSafe Member
Aug 17, 2009
25
0
0
Thank you :) Came to the forum this morning because I have been beaten down by multiple phone calls to Wells that lead to no results. Logged on, saw your post, called the Executive team and feel like something is really going to happen. They even answered their phone, live!!! No recording and hold music. If you are looking for the Wells HELOC executive team, the number is 866-828-9436.

Moe and Evan, can we get a sticky on this post?

Thank you again, this was the boost I needed today to keep fighting for our home.:):):):):):):)
 

Debca

LoanSafe Member
Oct 3, 2009
32
1
0
Rancho Cucamonga, CA
Yes, Thank you for posting this !

I had been reading and studying quite a while before I posted and had been finding #'s here and there.

I also received assistance and now a BIG pkg to put together as a result of email's sent to Cara, Mary and Todd.

This forum has been a big help.
 

domingo

LoanSafe Member
Nov 9, 2009
16
0
0
SoCal
Debca
In your emails to these people did you go into a lot of detail or keep it short and sweet so they would read it easier.

Ive already started my modification by sending in my info for the second time bit we dont want to sit around and play the waiting game. If an email to these people would help then im sending them all emails tonight.
Thanks for your input
 

Debca

LoanSafe Member
Oct 3, 2009
32
1
0
Rancho Cucamonga, CA
Yes, initially it helped. However, they changed our contact and got some inept gal who basically operated just like loss mit phone people, they don't know anything, just read what is on the screen and/or make it up as they go....

I've gotten 3 different reasons for denial....

Yes, I would attach a letter detailing efforts to date and what response has/ has not been and request escalation.

I sent to the following three people and got a phone call....

Cara K. Heiden, CEO
WELLS FARGO HOME MORTGAGE
[email protected]

Mary Coffin, Vice President
WELLS FARGO HOME MORTGAGE
[email protected]


Todd M. Boothroyd
Senior Counsel, Real Estate Division
[email protected]

Good Luck !
 

dawnie

LoanSafe Member
Sep 19, 2009
32
0
0
Chandler, AZ
I emailed all those folks three times and have not received one reply....Guess I didn't expect to based on how there customer service (joke!) people treat me.
 

amartin

LoanSafe Member
Nov 21, 2009
9
0
0
I am with ASC a subsidiary of Wells Fargo do these numbers work for me as well? Thank you in advance
 

frank_craigs

LoanSafe Member
Mar 6, 2010
60
0
0
Eww, I would definitely not send your packet to VP Mary "Coffin". You might as well just call the funeral home and have them come pick up your house now. Amen.
 

slbedell

LoanSafe Member
May 12, 2009
15
0
0
Does anyone have a phone number for the Home Equity Department? I have tried the number on the letter they sent me 25 times and always get voicemail. The number I have is 866 249 5075.
Thanks!!
 

we're_still_reviewing

LoanSafe Member
Sep 10, 2009
507
3
18
Does anyone have a phone number for the Home Equity Department? I have tried the number on the letter they sent me 25 times and always get voicemail. The number I have is 866 249 5075.
Thanks!!
Here you go. Good Luck with your fight. Stay strong !!

1- 866-828-9436
 

Jim007

LoanSafe Member
Apr 27, 2010
65
0
0
New Jersey
I've tried emailing some of these exc's..but the email keeps getting returned....fatal error ..user unknown...comes from another email adress at WF ...anyone else have this problem....gonna try a couple phone calls instead see how I make out with that...
 

mojito

LoanSafe Member
Jan 25, 2010
39
1
0
Hi all, does anyone happen to have a good mailing address for the OOP Executive office's? If so I would greatly appreciate. Thank You
 

DELL1

LoanSafe Member
Aug 4, 2010
391
5
0
any updates to this contact information?

also any government/ consumer oversight organization to copy all communications too?

all of these people will lie if it suits them
 

msucarole

LoanSafe Member
Sep 26, 2010
62
0
0
michigan
I emailed the top three contacts and immediately got an email from a local WF employee looking to sell me a new house loan. Um....yeah....right.
 

msucarole

LoanSafe Member
Sep 26, 2010
62
0
0
michigan
I also got an immediate phone call from the Office of the President, I believe. They say they're "researching" the issue. We'll see...
 

Marlymar

LoanSafe Member
Sep 8, 2010
28
0
0
SF BAY AREA
has anyone had good results with any of these contacts i have been dealing with there customer sevice number and they have denied a mod twice over the phone. please tell me the contacts that get results thank Marlymar
 

hamlinresident

LoanSafe Member
Nov 3, 2010
33
0
0
At what point should you make contact with any of these people? At the beginning, after you've been given conflicting information, etc?