Did they give you an explanation as to why they had to rework everything?Almost two years working on modification, denied twice, approved for trial mod last March, made 6 trial payments. Approved for permanent modification on Sept. 13, sent in docs by Sept. 23, and was jus told last night that they are going to have to rework the entire modication and to disregard the approval documents and terms and to send in all new financials (2 months bank statements, paychecks, etc.). I am ready to scream.
They said they realized they had not received financials since July...ridiculous when you consider that was when they last requested them to work out the modification. I suspect they made a mistake in my terms and are using this as an excuse to buy time. I have been sending them financials for two years now and they had the most current financials.Did they give you an explanation as to why they had to rework everything?
Thank you for the article. Well, as an upate to Chase not honoring my modification docs, I spoke to a rep this weekend who confirmed it was nothing on my end; Chase realized they made a mistake and this is why they are having to rework my figures. She thinks they used the wrong principal balance, etc. when calculating my terms. She was very apologetic and cooperative and was requesting my underwriter and relationship manager please escalate my case as I was "crushed" at this new development. It will be another 45 to 60 days minimum before I receive the new documents. I really thought this nightmare was over and had put this all behind me. Beware, even after you are approved and sign and return your documents, they can still find more reasons to delay your case