This is the most complete list of lender loss mitigation contact information on the internet. It is sorted in alphabetical order. If you have some information on your lender or different contact info that I am not privy too or I have a wrong number or web address then please let me know so we can all help each other.
The first step to stop foreclosure is to contact your lender and try and obtain a reasonable loan workout pr repayment plan. The quicker you get the ball rolling, the better chance you have of striking a deal with your lender, so you can save your home and your credit
Please start making calls, get educated and have all your ducks in a row. The hardest call is the first. It only gets easier after that.
More than 50% of foreclosures would be avoided if people contacted their lender. So be proactive and aggressively pursue all options you have because you do have quiate a few tools you can utilize to mitigate as much loss to you, your credit and your family. If your are short on time and you cannot do it on your own, then please seek help from a Non-Profit HUD approved Housing Counselor, an attorney or a legit for profit that can handle the calls and paperwork for you.
Time is ticking and it goes by fast when you're behind the infamous 8 ball. As Nike would say, "Just Do It!"
This post will be a work in progress and I plan to make it the most complete FREE list on the internet. Please feel free to post this on your website or blog but you must have a link with the anchor text stop foreclosure. Just email me and let me know where it will be on your website.
Lender/Servicer Loss Mitigation Phone Numbers & Contact Information
Last updated 1/04/2007 with Countrwide and Option One
ABM AMRO Mortgage (800) 783-8900
Web: https://www.mortgage.com/C3/application.bus
Accredited Home Lenders(877) 683-4466
AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent) (800) 211-6926
1600 McConnor Parkway
Schaumburg, IL 60173
Web: https://www.myamcloan.com/malwebapp/begin.do
American Home Mortgage Corp.(877) 304-3100*
Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926
Aurora Loan Services (Debt collection) (800) 550-0508
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]By Overnight Mail:[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]601 5th Avenue[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Scottsbluff, NE 69361[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Attn: Customer Service [/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]By Regular Mail:[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O. Box 1706[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Scottsbluff, NE 69363[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]E-mail: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif][email protected][/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]https://www.alservices.com/Consumer/UI/SSL/Authentication/Login.aspx?ReturnUrl=%2fConsumer%2fUI%2fSSL%2fServ icing%2fDefault.aspx[/FONT]
Avelo Mortgage LLC (866) 992-8356*
Bank of America (800) 846-2222
Bank of the West:
Residential Mortgage:
please call us at 1 (800) 545-8180, TDD 1 (800) 243-3468.
Home Equity Loan or Home Equity Line of Credit:
please call us at 1 (800) 653-0347, Option 6.
We may also be able to provide assistance with other Bank of the West products:
Consumer Credit Cards and Goldline: 1 (800) 653-0362.
Consumer Auto, RV, Marine Loans: 1 (800) 653-0347, Option 3.
Consumer Auto Lease: 1 (800) 653-0347, Option 5.
BB&T Mortgage (800) 827-3722*
AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
Beneficial (800) 333-5848
Central Pacific Bank (800) 342-8422*
Charter One (800) 234-6002
Chase (800) 548-7912
Loss Mitigation (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number: (866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey (800) 446-8939*Chevy Chase Bank (800) 933-9100*
Web: https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&LOB=COLLogon
For SUBPRIME ONLY (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number:
(866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
--- Subprime Letter of Authorizations Fax: 1-877-287-7559.
---Subprime Workout Packages Fax: 1-888-219-7813.
For Prime Loans: 1800-446-8939
Prime Letter of Authorization & w/o packages Fax: 614-422-7259
Chase Home Finance (800) 848-9136 (customer service)
(858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey(800) 446-8939*
Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)
Chevy Chase Bank (800) 933-9100
Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)
Citi Financial & Citi Mortgage Special Homeowner Outreach Phone Number
Email address:
[email protected]
Phone Number:
1-866-255-3901
Countrywide (800) 262-4218
https://customers.countrywide.com/secure/FHAStart_login254.asp
Here is some contact info I have for Countrywide. Keep in mind these numbers and address may only be good if you live in CA.
Mailing address: (Send all your certified complaint letters, etc. here.)
Contrywide Mortgage
400 Countrywide Way SV-HRD
Simi Valley, CA 93065
Toll free direct number to Workout Dept. in Lancaster, CA:
866-806-8692 (extension 8692 if your negotiator is M. A. Hernandez)
Direct number to Workout Dept. in Lancaster, CA:
661-951-5100
(not toll free but gets you right in)
Ditech (800) 852-0656 (800) 449-8582
Downey Financial Corp. (800) 824-6902, ext. 6696
Deutsche Bank National Call Number on Mortgage Statement
EMC 800-723-3004
P.O. Box 141358
Irving, TX 75014-1358
Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp
EverBank (800) 669-7724 ext. 4730
Equity One (Debt collection) (866) 361-3460
First Horizon Home Loans (800) 489-2966*
Fifth Third Bank (800) 375-1745 Option 3
First Merit Bank (888) 728-9931
Flagstar Bank (800) 968-7700, ext. 9780
Fremont Investment & Loan (866) 484-0291
GMAC Mortgage (800) 850-4622
GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
Green Tree (877) 816-9125
Homecomings Financial (800) 850-4622*
HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
Amy Fleitas
Executive Offices (Loan Servicing)
1-319-236-4766 (in her letter she states this is her direct number) she also provides
1-800-206-2901 ext. 2364766 (they must have alot of ext.)
Loss Mitigation area
Lauren Koos 1-214-874-6138
another address:
PO Box 205
Waterloo, IA 50704-0205
also:
3451 Hammond Avenue
Waterloo, IA 50704
Household Finance (A HSBC Co.) (800) 333-5848
Household Mortgage (800) 333-4489
HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
Web:http://us.hsbc.com/personal/mortgage/existing/difficulties.asp
Huntington National Bank (800) 323-4695
Indymac Bank (877) 736-5556
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]C/O Loan Resolution Department[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O Box 7014[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Pasadena, CA 91107[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif](Monday - Friday 6:15am-7:15pm. (Pacific Time))[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]https://www.indymacbank.com/contactus/loanResolution.asp[/FONT]
Irwin Mortgage (888) 218-1988
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O Box 7014[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Pasadena, CA 91107[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx 9c[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]E-mail: [email protected][/FONT]
James B. Nutter & Company (800) 315-7334
Key Bank (800) 422-2442
LaSalle National Bank (800) 783-8900
Litton Loan Servicing (800) 999-8501 or (800) 548-8665
Fax (713) 966-8820
4828 Loop Central Drive
Houston, Texas 77081-2226
Web: https://www.littonloan.com/index.asp
Loss Mitigation Department Hours:
Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 p.m.
Tuesday-Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific:6 a.m. - 6 p.m.
Friday Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 p.m.
Default Counseling Department representatives are also available most weekends on Saturday from 8 a.m. to 12 p.m. and Sunday from 10 a.m. to 2 p.m. (CST).
Midland Mortgage (800) 552-3000 or (800) 654-4566
Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp
Mortgage Lenders Network (800) 691-0129
E-mail: [email protected]
Web: http://www.mlnusa.com/customers/info_credithelp.asp
Mortgage Electronic Registration Systems (888) 679-6377
National City (800) 367-9305, Ext. 53221 or (800) 523-8654
Attention: Homeowner's Assistance
3232 Newmark Dr.
Miamisburg, Ohio 45342
(8AM-10:30PM ET, Monday - Thursday)
(8AM-5PM ET, Friday)
(8AM-Noon, Saturday)
Web: http://www.nationalcitymortgage.com/service_assistance.asp
Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002*
NationStar Mortgage (888) 850-9398* Press 0 for operator
New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
(6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
(6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do
NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523
Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]http://www.ocwencustomers.com/csc_fa.cfm[/FONT]
Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936
For serving Ocwen with legal process, please send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386
Option One (866) 711-1962 or (888) 275-2648
Web: http://www.oomc.com/servicing/servicing_baifaqs.asp
Option One Mortgage
Home Retention Contact Center
6501 Irvine Center Drive
Mail Stop BAT
Irvine, CA 92618
US Phone number 1-800-704-0800 or 800-505-3706
PHH Mortgage (Formerly Cendant) (800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518
Web:https://www.phhmortgage.com/sso/mq/login.jsp?TYPE=33554433&REALMOID=06-9153316d-cf4d-4425-a5d7-c0b20a7b098d&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGE NTNAME=phhmort-stb&TARGET=$SM$https%3a%2f%2fwww%2ephhmortgage%2ec om%2fhome%2flandscape%3fjpid%3dLogIn%26loginmode%3 dregistered&SMSESSION=NO
ResMae Mortgage Corp.(877) 473-7623, ext. 5944
Saxon (800) 665-7367
Select Portfolio Servicing (888) 818-6032
Fax: (801) 293-3936
Loan Resolution Department
P.O. Box 65250
Salt Lake City, UT 84165-0250
(Monday - Thursday 10:00 a.m. - 10:00 p.m. EST)
(Friday 10:00 a.m. - 7:00 p.m. EST)
(Saturday 9:00 a.m. - 1:00 p.m. EST)
Web: http://www.spservicing.com/services/customer/loanresolution.htm
SkyBank (800) 290-3359
Sun Trust Mortgage (800) 634-7928
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]PO Box 26149[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Richmond, VA 23260-6149[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Mail Code RVW 3003[/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: https://www.suntrustmortgage.com/generalquestions.asp#[/FONT]
Third Federal Savings (888) 844-7333
US Bank (800) 365-7900
Wachovia Bank of Delaware (866) 642-8608
Fax too 210-509-1144 --- Attn Loan Counseling
Call back 24 hrs to make sure they have received the request call back # 888 345 1352 x 32648
Process takes 15-20 days. Also they advise to call after the new year because they say there will be new programs available to people to modify, etc.
Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
Waterfirld Mortgage (800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
(7 am – 10 pm EST Monday – Thursday)
(7 am – 9 pm EST Fridays)
(8 am – 2 pm EST Saturdays)
E-Mail: [email protected]
Web: http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst
Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
Borrower Counseling Services
Monday - Friday 8:00 a.m. - 9:00 p.m., CT
Saturday 9:00 a.m. - 2:00 p.m., CT
Web: https://www.wellsfargo.com/mortgage/account/
Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
Web: http://www.wendover.com/borrowers.html
Wilshire Credit Corporation (888) 502-0100
P.O. Box 8517
Portland, OR 97207-8517
From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday
Web: http://www.wfsg.com/borrower/borrower.aspx
*No direct line to the loss mitigation or loan modification department. But I am working on it
Loan Modification & Loan Workout Applications
Chase Loan Modification Application
Option One Loan Modification Application
HSBC Online Loan Modification Application
Private Contacts
Wendy Knafelc at Washington Mutual Loss Mitigation: (904) 732-8425 -- [email protected]
__________________
The first step to stop foreclosure is to contact your lender and try and obtain a reasonable loan workout pr repayment plan. The quicker you get the ball rolling, the better chance you have of striking a deal with your lender, so you can save your home and your credit
More than 50% of foreclosures would be avoided if people contacted their lender. So be proactive and aggressively pursue all options you have because you do have quiate a few tools you can utilize to mitigate as much loss to you, your credit and your family. If your are short on time and you cannot do it on your own, then please seek help from a Non-Profit HUD approved Housing Counselor, an attorney or a legit for profit that can handle the calls and paperwork for you.
Time is ticking and it goes by fast when you're behind the infamous 8 ball. As Nike would say, "Just Do It!"
This post will be a work in progress and I plan to make it the most complete FREE list on the internet. Please feel free to post this on your website or blog but you must have a link with the anchor text stop foreclosure. Just email me and let me know where it will be on your website.
Lender/Servicer Loss Mitigation Phone Numbers & Contact Information
Last updated 1/04/2007 with Countrwide and Option One
ABM AMRO Mortgage (800) 783-8900
Web: https://www.mortgage.com/C3/application.bus
Accredited Home Lenders(877) 683-4466
AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent) (800) 211-6926
1600 McConnor Parkway
Schaumburg, IL 60173
Web: https://www.myamcloan.com/malwebapp/begin.do
American Home Mortgage Corp.(877) 304-3100*
Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926
Aurora Loan Services (Debt collection) (800) 550-0508
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]By Overnight Mail:[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]601 5th Avenue[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Scottsbluff, NE 69361[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Attn: Customer Service [/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]By Regular Mail:[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O. Box 1706[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Scottsbluff, NE 69363[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]E-mail: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif][email protected][/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]https://www.alservices.com/Consumer/UI/SSL/Authentication/Login.aspx?ReturnUrl=%2fConsumer%2fUI%2fSSL%2fServ icing%2fDefault.aspx[/FONT]
Avelo Mortgage LLC (866) 992-8356*
Bank of America (800) 846-2222
Bank of the West:
Residential Mortgage:
please call us at 1 (800) 545-8180, TDD 1 (800) 243-3468.
Home Equity Loan or Home Equity Line of Credit:
please call us at 1 (800) 653-0347, Option 6.
We may also be able to provide assistance with other Bank of the West products:
Consumer Credit Cards and Goldline: 1 (800) 653-0362.
Consumer Auto, RV, Marine Loans: 1 (800) 653-0347, Option 3.
Consumer Auto Lease: 1 (800) 653-0347, Option 5.
BB&T Mortgage (800) 827-3722*
AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
Beneficial (800) 333-5848
Central Pacific Bank (800) 342-8422*
Charter One (800) 234-6002
Chase (800) 548-7912
Loss Mitigation (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number: (866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey (800) 446-8939*Chevy Chase Bank (800) 933-9100*
Web: https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&LOB=COLLogon
For SUBPRIME ONLY (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number:
(866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
--- Subprime Letter of Authorizations Fax: 1-877-287-7559.
---Subprime Workout Packages Fax: 1-888-219-7813.
For Prime Loans: 1800-446-8939
Prime Letter of Authorization & w/o packages Fax: 614-422-7259
Chase Home Finance (800) 848-9136 (customer service)
(858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey(800) 446-8939*
Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)
Chevy Chase Bank (800) 933-9100
Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)
Citi Financial & Citi Mortgage Special Homeowner Outreach Phone Number
Email address:
[email protected]
Phone Number:
1-866-255-3901
Countrywide (800) 262-4218
https://customers.countrywide.com/secure/FHAStart_login254.asp
Here is some contact info I have for Countrywide. Keep in mind these numbers and address may only be good if you live in CA.
Mailing address: (Send all your certified complaint letters, etc. here.)
Contrywide Mortgage
400 Countrywide Way SV-HRD
Simi Valley, CA 93065
Toll free direct number to Workout Dept. in Lancaster, CA:
866-806-8692 (extension 8692 if your negotiator is M. A. Hernandez)
Direct number to Workout Dept. in Lancaster, CA:
661-951-5100
(not toll free but gets you right in)
Ditech (800) 852-0656 (800) 449-8582
Downey Financial Corp. (800) 824-6902, ext. 6696
Deutsche Bank National Call Number on Mortgage Statement
EMC 800-723-3004
P.O. Box 141358
Irving, TX 75014-1358
Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp
EverBank (800) 669-7724 ext. 4730
Equity One (Debt collection) (866) 361-3460
First Horizon Home Loans (800) 489-2966*
Fifth Third Bank (800) 375-1745 Option 3
First Merit Bank (888) 728-9931
Flagstar Bank (800) 968-7700, ext. 9780
Fremont Investment & Loan (866) 484-0291
GMAC Mortgage (800) 850-4622
GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
Green Tree (877) 816-9125
Homecomings Financial (800) 850-4622*
HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
Amy Fleitas
Executive Offices (Loan Servicing)
1-319-236-4766 (in her letter she states this is her direct number) she also provides
1-800-206-2901 ext. 2364766 (they must have alot of ext.)
Loss Mitigation area
Lauren Koos 1-214-874-6138
another address:
PO Box 205
Waterloo, IA 50704-0205
also:
3451 Hammond Avenue
Waterloo, IA 50704
Household Finance (A HSBC Co.) (800) 333-5848
Household Mortgage (800) 333-4489
HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
Web:http://us.hsbc.com/personal/mortgage/existing/difficulties.asp
Huntington National Bank (800) 323-4695
Indymac Bank (877) 736-5556
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]C/O Loan Resolution Department[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O Box 7014[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Pasadena, CA 91107[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif](Monday - Friday 6:15am-7:15pm. (Pacific Time))[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]https://www.indymacbank.com/contactus/loanResolution.asp[/FONT]
Irwin Mortgage (888) 218-1988
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]P.O Box 7014[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Pasadena, CA 91107[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx 9c[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]E-mail: [email protected][/FONT]
James B. Nutter & Company (800) 315-7334
Key Bank (800) 422-2442
LaSalle National Bank (800) 783-8900
Litton Loan Servicing (800) 999-8501 or (800) 548-8665
Fax (713) 966-8820
4828 Loop Central Drive
Houston, Texas 77081-2226
Web: https://www.littonloan.com/index.asp
Loss Mitigation Department Hours:
Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 p.m.
Tuesday-Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific:6 a.m. - 6 p.m.
Friday Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 p.m.
Default Counseling Department representatives are also available most weekends on Saturday from 8 a.m. to 12 p.m. and Sunday from 10 a.m. to 2 p.m. (CST).
Midland Mortgage (800) 552-3000 or (800) 654-4566
Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp
Mortgage Lenders Network (800) 691-0129
E-mail: [email protected]
Web: http://www.mlnusa.com/customers/info_credithelp.asp
Mortgage Electronic Registration Systems (888) 679-6377
National City (800) 367-9305, Ext. 53221 or (800) 523-8654
Attention: Homeowner's Assistance
3232 Newmark Dr.
Miamisburg, Ohio 45342
(8AM-10:30PM ET, Monday - Thursday)
(8AM-5PM ET, Friday)
(8AM-Noon, Saturday)
Web: http://www.nationalcitymortgage.com/service_assistance.asp
Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002*
NationStar Mortgage (888) 850-9398* Press 0 for operator
New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
(6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
(6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do
NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523
Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: [/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]http://www.ocwencustomers.com/csc_fa.cfm[/FONT]
Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936
For serving Ocwen with legal process, please send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386
Option One (866) 711-1962 or (888) 275-2648
Web: http://www.oomc.com/servicing/servicing_baifaqs.asp
Option One Mortgage
Home Retention Contact Center
6501 Irvine Center Drive
Mail Stop BAT
Irvine, CA 92618
US Phone number 1-800-704-0800 or 800-505-3706
PHH Mortgage (Formerly Cendant) (800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518
Web:https://www.phhmortgage.com/sso/mq/login.jsp?TYPE=33554433&REALMOID=06-9153316d-cf4d-4425-a5d7-c0b20a7b098d&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGE NTNAME=phhmort-stb&TARGET=$SM$https%3a%2f%2fwww%2ephhmortgage%2ec om%2fhome%2flandscape%3fjpid%3dLogIn%26loginmode%3 dregistered&SMSESSION=NO
ResMae Mortgage Corp.(877) 473-7623, ext. 5944
Saxon (800) 665-7367
Select Portfolio Servicing (888) 818-6032
Fax: (801) 293-3936
Loan Resolution Department
P.O. Box 65250
Salt Lake City, UT 84165-0250
(Monday - Thursday 10:00 a.m. - 10:00 p.m. EST)
(Friday 10:00 a.m. - 7:00 p.m. EST)
(Saturday 9:00 a.m. - 1:00 p.m. EST)
Web: http://www.spservicing.com/services/customer/loanresolution.htm
SkyBank (800) 290-3359
Sun Trust Mortgage (800) 634-7928
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]PO Box 26149[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Richmond, VA 23260-6149[/FONT]
[FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Mail Code RVW 3003[/FONT][FONT=Trebuchet MS,Verdana,Arial,Helvetica,sans-serif]Web: https://www.suntrustmortgage.com/generalquestions.asp#[/FONT]
Third Federal Savings (888) 844-7333
US Bank (800) 365-7900
Wachovia Bank of Delaware (866) 642-8608
Fax too 210-509-1144 --- Attn Loan Counseling
Call back 24 hrs to make sure they have received the request call back # 888 345 1352 x 32648
Process takes 15-20 days. Also they advise to call after the new year because they say there will be new programs available to people to modify, etc.
Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
Waterfirld Mortgage (800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
(7 am – 10 pm EST Monday – Thursday)
(7 am – 9 pm EST Fridays)
(8 am – 2 pm EST Saturdays)
E-Mail: [email protected]
Web: http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst
Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
Borrower Counseling Services
Monday - Friday 8:00 a.m. - 9:00 p.m., CT
Saturday 9:00 a.m. - 2:00 p.m., CT
Web: https://www.wellsfargo.com/mortgage/account/
Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
Web: http://www.wendover.com/borrowers.html
Wilshire Credit Corporation (888) 502-0100
P.O. Box 8517
Portland, OR 97207-8517
From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday
Web: http://www.wfsg.com/borrower/borrower.aspx
*No direct line to the loss mitigation or loan modification department. But I am working on it
Loan Modification & Loan Workout Applications
Chase Loan Modification Application
Option One Loan Modification Application
HSBC Online Loan Modification Application
Private Contacts
Wendy Knafelc at Washington Mutual Loss Mitigation: (904) 732-8425 -- [email protected]
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