Contact information

dessertgirl

LoanSafe Member
Feb 13, 2010
79
1
8
Las Vegas, Nevada
Thank you all for all of this information. I have been fighting this fight alone now for 18 months. I am about to make my 8th payment in my Trial Plan. I spend almost every waking minute trying to figure out what to do next. I am with NACA...not sure they're with me though...and am hopeful, once again, as I rec'd a message in response to a call I made to Kevin Winn/Wynn's office on Monday.

Thanks for all the contact info. I had no idea until this past week this group even existed!
 

kmdane

LoanSafe Member
Feb 2, 2010
461
2
18
Can someone verufy what the address is for the main branch of Chase in New York City ? Is it still on Park Avenue - AND can a FEDEX be sent there for David Lowman? I assume he is still the idiot in charge of modifications?
Thanks
 

sofla

LoanSafe Member
Feb 7, 2010
100
0
0
HAVE AN IDEA! LET'S ALL BUY ONE SHARE OF CHASE STOCK -- THEN WE WOULD ALL BE ABLE TO ATTEND THEIR ANNUAL MEETING AND HAVE VOTING RIGHTS -- question is which one of the chase companies we should all buy in to?

IDEAS ANYONE
 

Martae007

LoanSafe Member
May 9, 2009
375
2
18
Thank you all for the numbers. I've sent my email to the executive team and will start calling in the morning. I will keep you all informed. My tenants informed me that they came home to Notice of Sale on March 26, 2010 and I thought I was being modified!!!!!!!! I've received notice from Chase since the NOD in November. Had I not received that call, I would have not know about the sale date!!!!!!
 

dessertgirl

LoanSafe Member
Feb 13, 2010
79
1
8
Las Vegas, Nevada
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font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} a:link, span.MsoHyperlink {mso-style-noshow:yes; mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> [FONT=&quot]Maybe this contact inform will help too. Not sure if it's duplicating something above but wanted to post just in case. Good luck!!!! I'm out the door to work. I was told they don't deal with mortgages but they can assign you to Exec. Resolution person from this department. Just talk to whoever answers the phone.
[/FONT]
[FONT=&quot]
[/FONT]
[FONT=&quot]Jody Schwenkel / Executive Specialist - JPMorgan Chase - Executive Office / 9900 Katy Freeway / - Houston, TX 77055<o:p></o:p>[/FONT]
[FONT=&quot][email protected] Phone (800)242-7399 x51956 - Fax (281)915-0984 or (866)831-8350[/FONT]
 

caldwell02

LoanSafe Member
Jan 30, 2010
2,491
18
0
69
These Chase contacts were posted by sabre.

Nancy B Radcliffe
Home Lending Executive Office
2210 Enterprise Drive
Florence, SC 29501
(p) 843-673-3718 (f) 302-468-3116
(e) [email protected]

Angie Ackerman
Executive Office Resolution Group
1390 Timberlake Manor Pkwy Dr, Suite 100
Chesterfield, MO 63017
[email protected]
Ph:636-735-2133 E-fax:636-898-5260<!-- google_ad_section_end -->

<!-- google_ad_section_end -->
 

azdmsmith

LoanSafe Member
Mar 10, 2009
225
2
0
Executive resolutions management:

Kevin D. Cook
Home Lending Executive Office<O:p</O:p
Home Lending Executive Office Supervisor<O:p</O:p
3415 Vision Drive<O:p</O:p
Columbus, Ohio 43219<O:p</O:p
614-422-7839 (phone)
614-388-9912 (fax)
[email protected]

Patricia Baker, Senior Vice President Executive Office
[email protected]
 

Zerboy

LoanSafe Member
Nov 16, 2008
10
0
0
I am trying to mod a loan through Chase, are the above good contact numbers? I am getting the run around, and now I'm told they no longer have my paperwork on file from when I sent in the required docs for a mod. Please assist. Thank you
 

annien

LoanSafe Member
Jun 22, 2010
14
1
0
I am trying to mod a loan through Chase, are the above good contact numbers? I am getting the run around, and now I'm told they no longer have my paperwork on file from when I sent in the required docs for a mod. Please assist. Thank you


Here is a good number I called today. It will sound like the regular Chase recording , however it will then ring and it is the executive office of Dave Lowman (Chase Chief Executive). They will ask for loan number and should set you up with an executive representative who will handle you case one on one for the remainder of the process. 1-636-735-2121

Also everyone here needs to visit NACA.com Watch the video that should automatically pop-up as the page loads. This should help shed light as to whats been happening to all of us. Hopefully everyone will call Mr. Dave Lowman directly for answers.

I also used the 1-800-995-HOPE helpline. They acted as a third party and witnessed my calls with Chase. If you contact them they will call bank and connect the call and help negotiate the situation. Hopefully the third party can also help move the process along.

Hope this helps someone. Never give up!!!
 
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geegolly

LoanSafe Member
Jun 25, 2010
7
0
0
CHASE Contact update: Penny Davis is no longer part of the executive resolution team and the number 904 462 2287 doesn't ring to an office, just an unuseful system. So erase her from your list. I tried to find out who replaced her in that position by calling the executive office 800 242 7399. No luck with that. However Stacy Tyler, who answered the phone at that number, opened a case for me and told me within 7-10 biz days I'd receive a phone call with the name of the case manager from the home lending executive office team. Whatever that means.... but I think they are responding better to consumers than they were one year ago when I first applied and 11 months later received a rejection for my home loan modification request. FYI. It's day one for me (2nd round) and I feel like this time, I'll be successful. Thanks for posting these CHASE contacts. :)
 

geegolly

LoanSafe Member
Jun 25, 2010
7
0
0
Thanks much for this info regarding having a 3rd party witness on calls with bank. You bet I'm going to do this for every conversation! I'm actually looking forward to this - I feel like I have so much more power now thanks to all the great suggestions posted here. GO Consumers! GO Middle-class!
 

annien

LoanSafe Member
Jun 22, 2010
14
1
0
I try to post whatever I have found useful and made a little progress with. I want to also thank everyone for their posts as we are all learning something from each post. I encourage everyone to share. I too am back to day 1, 2nd round. I completed a fresh loan modification application and gathered and copied all required documents and info needed. I encourage everyone to make sure they write their loan number in the top right corner of EVERY paper submitted . I even wrote a title on each peice of info like "Complete Bank Statement for May", "Proof of Occupancy", "Pay Check Stubs" etc..etc.. at the top of each item with my loan number so they can easily identify what this paper is for. I made 3 copies of everything. 1 for my records, 1 for my Chase Representative, and one for spare. I probably will need this as we have all been there!! I really really really have thought about giving up but luckily I found lots of great people on this sight. I did find that by calling the Chase executive number of Dave Lowman 1-636-735-2121, I was assigned a one on one "executive" rep. who is overseeing my case from now on. I received a phone call with 24-48hrs and he told me it was best to just start fresh at this point after 6months of craziness. I did not like the thought of having to this all over again beleive me. I have faxed, copied, mailed, all of these things so many times over these last 6 months. I think the most frustrating part is that I made sure I had everything together before I ever sent the first modification request to avoid all this. Then they needed this, they needed that, this had expired, that was expired, etc etc... the old crap. Anyway, I'm gonna try this again. I faxed evrything this evening and also am mailing my new complete packet in the morning. I am mailing this to the address my rep. told me to. I am sending it Certified/Return Receipt Requested and I also sending it Overnight delivery. The email I received with the new application said my case was now being escalated and to please respond promptly as to escalate this process. So I did. I guess we will see if it really gets escalated from here. Best wishes to all. Hang in there. I am. Beleive me, you should have seen me stormin around my house today, all disgruntled while doing this thing all over again with no faith in CHASE. I was even talkin to myself and had a few choice words as I was fuming! But I still got it done. I'm just glad no one was home to see this! LOL Never give up!!!
 

coconut

LoanSafe Member
Jul 21, 2010
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The number above is correct for the Executive Resolution team, the person assigned to my file no longer uses a phone, probably got swamped so I was assigned to ROD MILLS 904-462-3228 BEWARE this guy will threaten you and try everything he can to make you think your crazy!

Told me Freddie mac would make more money to foreclose on my house then to give me a loan modification. And Freddie mac doesn't do ANY forbearance, this is not true, its one of the options in the HAMP tool box!
 

coconut

LoanSafe Member
Jul 21, 2010
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Just wanted to let you know Limon,s executive secretary called and left a message on my voice mail today...! Progress? Don't know yet!
 

notahappycamper

LoanSafe Member
Jul 28, 2010
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So I got notice yesterday that I was denied for the 3rd time a loan modificaiton because my loan is "unmodifiable" what the???? what does that mean? So I contacted a friend of a friend of a friend who was able to view my home loan information and stated that my investor "BOfA" will not cooperate with Chase to approve my loan modification!! What gives? I'm two months behind and now Chase has advised me to contact the collections department at 866.550.5705 to see if anything can be worked out... like what? a repayment plan? I've been denied for that twice. Congressman, here I come!!!

Cocunut, I'm crossing my fingers for you! Keep us updated.
 

Martae007

LoanSafe Member
May 9, 2009
375
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I received by second denial today. After one year of playing Chase's "please resubmit your documents" game, having my file sent to the Special Lending Unit - I was told that this unit was handling rental properties - I've faxed over 800 pages to date, even sent package by priority mail, talked to numerous reps and the first time I received a denial letter was because "they could not determine if someone was living their". The second denial was because they don't modify rental properties, yet they denied me and postponed the sale.......Unbelievable!
 

SereneJulie

LoanSafe Member
Nov 8, 2010
43
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Houston, Texas
Thanks, Everyone who left Contact info for Chase here. We've been getting the run-around from Chase since Hurricane Ike. We tried to modify, they gave us an HIGHER monthly payment in the forbearance plan they offered us and we refused. We've since filed and received discharge of Chapter 7 Bankruptcy. We are trying to modify again, got all of our paperwork in by the deadline we were given, then the lady handling our file at the local Houston Chase Homeowner's Center on Fuqua went on vacation (without telling us and without filing anything- she needs some internal documents to complete our file, but we still can't get her to confirm that she has all of our part of the packet, now that she's back). Will try documenting and emailing some or all of the above "good" addresses. Thanks again...wish me luck...