She has a rental house which is morgaged to the hilt and she has debt. She has a primary which is pertty close to the same senerio. She had an adjustable loan which she could not afford anymore. She wanted help or a modify. So she found this company “Morgage Mediator”. Over the last 6 months she gave them everything they asked for. Now modification has gone through but on the rental and not her primary. It is a mess. The company “Morgage Mediator” said it is the banks fault and they put it through twice for the renta property. But she can’t get any information from the bank/lender. Everyone is pointing fingers. Now the bank has tried to forclose on the rental and the renters got upset and won’t pay rent and are basically squating. The morgage company is telling her to just let it go. It has since gone into Forberence? On top of it they are charging her $750 to do this and it should be the one who made this mistake. The lady was rude to her and said she was going to drop her whole file. Not sure what that will do??

She has made some really bad choices and now at age 70 my mum is going to loose it all. She worked so hard as single parent. I want her at least be safe and secure in her primary. Any knowledge or help would be a lifesaver.