(Source: Business Wire) - The Homeownership Preservation Foundation (HPF), an independent national nonprofit dedicated to helping distressed homeowners navigate financial challenges and avoid mortgage foreclosure through its Homeowner’s HOPE Hotline at 888-995-HOPE, today announced that Sanjeev Handa joined its Board of Directors, effective immediately.Mr. Handa is a Managing Director and Head of Global Real Estate Fixed Income team for TIAA-CREF, a financial services organization with $469 billion in combined assets under management as of June 30, 2011. He oversees TIAA-CREF’s real estate fixed income portfolio, which includes commercial mortgages, commercial mortgage-backed securities (CMBS), and real estate debt funds. TIAA-CREF is a leading provider of retirement services in the academic, research, medical, and cultural fields.
“The vitality of the consumer mortgage market is predicated at least in part on that of the secondary mortgage market,” said Colleen Hernandez, president and CEO of The Homeownership Preservation Foundation. “Sanjeev’s strong financial acumen and deep understanding of the complexities of the secondary mortgage market make him an invaluable addition to HPF’s Board. Added to that is his abiding sense of social mission which has guided his work at TIAA-CREF and now will help guide HPF. HPF is bettered for having someone with his notable background contributing to its governance, and I look forward to working with him.”
Mr. Handa joined TIAA-CREF in 1988, and has held several positions during his tenure with the organization. Prior to assuming his current role as Managing Director, Real Estate Fixed Income earlier this year, he was head of global public fixed income, where he was responsible for the public fixed income assets of TIAA-CREF. Earlier, from 1998-2006, he was head of TIAA-CREF’s asset backed securities unit and, prior to that position, held additional responsibilities including oversight of TIAA-CREF’s securities lending programs. He began his career as a corporate bond and emerging market analyst.
Mr. Handa’s appointment is the latest to further expand the professional diversity and issues expertise of HPF’s Board of Directors. Others on the Board include Sharon Sayles Belton, former Mayor of Minneapolis as well as a nationally recognized expert on public/private partnerships that address public safety, neighborhood livability, and economic development; Bruce Gottschall, a founder of Neighborhood Housing Services of Chicago and architect of its Home Ownership Preservation Initiative (HOPI) that had become a national partnership model in preventing foreclosures; and Christopher Herbert, research director at the Joint Center for Housing Studies of Harvard University, which publishes the annual State of the Nation’s Housing report.
Bruce Paradis, Chairman of the Board of Directors for The Homeownership Preservation Foundation, added: “Sanjeev brings to the Board a unique perspective based on decades of market experience and expertise on the correlation between mortgage availability and pricing at the consumer level and broader macroeconomic concerns, such as the economy and the secondary mortgage market. His insights and contributions will be extraordinarily useful and very much appreciated.”
Mr. Handa earned his MBA from the University of Michigan and his undergraduate degrees from New York University and The Cooper Union for the Advancement of Science and Art.
With Mr. Handa’s appointment, HPF’s Board of Directors expands to 10 members. A list of Board members is available on HPF’s website at www.995hope.org.
About the Homeownership Preservation Foundation
The Homeownership Preservation Foundation (HPF) is an independent national nonprofit dedicated to helping distressed homeowners navigate financial challenges and avoid mortgage foreclosure. HPF guides consumers onto the path of sustainable homeownership and develops innovative solutions to preserve and expand homeownership. Through its Homeowner’s HOPE Hotline, 888-995-HOPE, HPF provides comprehensive financial education and confidential foreclosure prevention counseling for FREE, 24 hours a day, 7 days a week, 365 days a year, in over 170 languages. Since 2007, HPF has served more than four million distressed homeowners, an average of 5,500 each weekday, who depend upon HPF as a trusted, neutral source of information and assistance. For more information about the Homeownership Preservation Foundation or the Homeowner’s HOPE Hotline, please visit www.995hope.org.
TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products
C219
A service of YellowBrix, Inc. Publication date: 2011-08-04
Source: Business Wire
Hello,
My name is Janet MacDonald. I do not know who I can contact regarding my problem. It seems that I get the run around all the time. Last year I requested help with The Hope Program and other programs like Novadebt and these programs are suppose to assist you, but I never got it. Again today 8/29/11 I called into The Hope program and once I again I feel that NO one wants to help. I’m first told someone can call me back, then I’m told I have to call back because no one is available to assist me. I am in a mess with my home. All I want is someone to guide me or assist me to save my home. I have been battling this a year next month. Therefore, I saw your site of Homeownership Preservation Foundation and thought I email someone that would care enough to assist. I was on the Hope program website and was filing in an application of Making Home Affordable Program/ Request For Modification and Affidavit. No address in on this site and don’t know where to send this form. I ask the Hope Program and obviously I didn’t get it, they were trying to get me a counselor, but no one was available. With this non profit organization that gets funding from the Government and have no one to help, what good is it? I’m sorry, I’m frustrated because it seem like no one gives a damn! Would you have an address for the Making Home Affordable Program/ Request For Modification and Affidavit so I can send this form out? All your assistant is appreciated.
Thank you, Janet MacDonald
Janet MacDonald(Quote) (Reply)
Like or Dislike:
1 
0
I want to share my mother’s experience with BAnk of America!
Thanks, Darren Landry
Bank of America
100 North Tryon Street
Charlotte, NC 28255-0001
August 30, 2011
Dear Bank of America mortgage department,
I would like to start out my letter by applauding your service and handling of my mother’s account. Your efforts and sincere diligence in helping my mother with Obama’s “Affordable Homes Act” was truly priceless and one I will never forget! With your assistance and guidance, my mother has now lost her home to foreclosure! What a great legacy.
It started 18 months ago when my father passed away. They purchased a home in Magnolia Mississippi about four years prior to that time. My Dad and mom were both retired and enjoying their “senior” years together. They chose Magnolia because it was quaint and the house they purchased had many historical characteristics which they enjoyed. One month after the passing of my father, my mom contacted your department to notify you of his passing and to ask for advice on moving forward with her mortgage to remain in good standing. My mother’s concern was that she would not have the money each month to pay her mortgage and her basic living expenses because she would be losing Dad’s pension. After explaining this to your representative, she was made aware of the affordable home act. After explaining the requirements of the affordable home act to my mother, your representative told my mother that she would need to miss 3 monthly payments in order to qualify for the act. After that time, paperwork would need to be filed with Bank of America in accordance with the affordable home acts guidelines. My mother filed all the paper work that was sent to her by your bank and waited for further instructions from your department. After 2 months of waiting, my mother called in to check on the status of her paper work. She was told the paper work had been received and was waiting review. Another month passes and no word was given. My mom calls again only to be told the same as the previous month. At that time, my mom asked if she was in good standing with the bank because her mortgage had not been paid for 7months by then. She was instructed that her account was good and that she would be in good standing. The next month passed and my mother received a new set of papers and was instructed to fill out those papers because a new representative had been given her account. This was a strange request, but my mother did what was asked of her. After submitting the “updated” paperwork, my mother received a call from her new representative because there were some questions about what retirement monies she received each month. Your bank was showing that she was still receiving dad’s pension, although your bank had supposedly checked with Social Security to verify that she was not. Remarkably, this went on four more separate occasions. My mother was then asked on three more occasions to fill out the same exact paperwork which she had previously submitted four times earlier! My mother has copies of every one of the papers she was asked on every occasion to re-submit, so I am not exaggerating this! Obviously she asked what the heck was going on because by that time, she was approaching a year of trying to qualify for the President’s “Affordable Home Act” while not paying her mortgage. Every time she inquired about the status of her mortgage, she was told her “account was in good standing.”
During that time, she had someone interested in buying her house and he submitted an offer to your bank on a short sale. She hired a real estate agent to help with the process and notified your bank of the offer. Upon notification of the short sale, your bank proceeded to take their time again and made some personal inquiries of the gentleman who had submitted the offer. In my opinion, this was nothing more than a stall tactic and you lost the sale for my mother. This was very disheartening for my mother because it was now more than a year of battling with Bank of America and nothing had been accomplished! Once the short sale was lost, our agent contacted you concerning the outcome, to which your bank asked if there was any way she could get the customer back in order to complete the sale. The total time from when the offer was submitted and your bank showed some interest was two and a half months. No wonder the customer purchased another home! You guys did everything to discourage him. Again, awesome customer service offered by Bank of America not only to one of your clients who was in true need, but to a potential new customer who had “real” cash.
Two weeks ago when my mother contacted her new representative to inquire about her account, she was told that her house had been placed on foreclosure and the letter would be sent on or about September 1st. Wow, from account in good standing to foreclosure without any notification! Had my mother not inquired, she would have received her mail and the foreclosure notification. Now that is customer service!
Bank of America. Bank—of—America? Bailed out by “us” (America) Servicing its clients, (America), helping those truly in need, (Americans)? I bet had my mother been a minority, she would not have been treated this way! My mother and father worked all their lives and paid their taxes and lived a comfortable life. They never asked anyone for anything and when my father died, my mother turns to Bank of American for help, only to be taken advantage of! You should be proud that you took complete advantage of a senior citizen.
Obviously, this is a short version of the story my mother experienced with Bank of America. I wanted to be as concise as possible and hit the high points because I am convinced my mother is not the only person to have gone through this with Bank of America. I am equally as convinced there will continue to be more. Your handling of my mother was nothing short of deceptive and miserable. Your lies and stalling tactics were borderline illegal, not to mention un-ethical! You have the power, yet you used it to strip my mother of her home. One of her last fond memories of her life with my father and the last house they had together! Bank of America squashed that memory and took their house in return.
In closing, I wanted to tell my story. I know it will probably fall on deaf ears at Bank of America, but I will explore every avenue to get my mother’s story out. People need to know her story.
Regards,
Darren Landry
Darren Landry(Quote) (Reply)
Like or Dislike:
0 
0
Bank of America
Thanks for nothing.
sandi(Quote) (Reply)
Like or Dislike:
0 
0