I did some research online using this site for a lot of that research in an attempt to find some options to help me out financially. In that process I learned about HAMP. I crunched the numbers and met the criteria needed to apply. I contacted Wells Fargo April 10th 2012 and they sent me the paperwork. I filled it in and sent in all of the required financial documentation they asked for. My story is I am married but seperated for over a year. I bought this home on my own without a co-borrower (First time home buyer) and had no clue really what I was doing at the time and purchased this home under a ugly ARM type of loan which I was able to correct with a FHA 30 year a fews after I bought it . The only thing I did do right when purchasing my home is ignore everyone and found the cheapest yet newer home I could find. Hundred of thousands cheaper then what I qualified for. Since seperated last year I can barely make ends meet but have not been late on one payment in the 6 years I've had this loan. I crunch numbers each month and don't see how I manage but somehow I usually scrape by with under a $100 left in my account each month. The kids are fed and clothed etc. I have no savings, 401k is frozen as I can't afford to put anything in it. My job is steady and have been with my company over 10 years. My situation is pretty cut and dry. No second mortgages,no co-borrowers, no hidden assets etc.
A week later I received a letter from Wells Fargo with the name of my assigned Home Specialist who will begin processing my loan before it goes to an Underwriter for approval. Everthing looked promising. A week later I received a Fed Ex package with a note asking for another pay stub. I get paid monthly and the original documentation asked for two pay stubs, but WF now wanted a third stub. I provided it that day and overnighted the supplied Fed Ex envelope. As April came and went I heard nothing back from Wells Fargo. Now it was May. I waited a couple of weeks and tried to call my assigned WF Home Specialist but only reached her voice mail after several attempts. I then began receiving automated calls from WF asking me to call my WF Home Specialist, but after every attempt I only received her voice mail. This went on throughout the month of May.
June: In the first week of June I decided to try again. My WF Home Specialist voice mail box was now telling me the box was full, so I couldn't even leave a message. This was a red flag and I then tried to contact anyone I could at WF to find ou what was going on with my application. After days of being transferred, hung up on, on hold, you name it I finally said enough is enough. I told some random person at WF I wanted to talk to my Home Specialist Manager right now!! I told the WF Agent I didn't think my specialist works there anymore which she quickly responded that I was wrong. After the random agent couldn't find the manager she was told the manager had quit and contacted the "acting" manager who informed her that my WF Home Specialist Agent also didn't work there any longer. I was told to wait a few days while her clients were reassigned to new Specialists... I now have a new Specialist who processed my paperwork that obviously had been sitting on the former Specialists desk for a month. It is now in Underwriting. I have so far received three phone calls asking random questions about my paperwork and asked to supply more bank statements. I decided to throw back at them one year of bank statements to avoid more delays.
Waiting now for word on approval or denial...Will update when I hear more.