Hi Frosted - If I were you, I would ask for copies of the letters they sent. You are the paying client & are entitled to have those letters for your files. You most certainly can do this on your own. Here's some things you can do to challenge your loan servicer and or trustee: Send a letter that contains just 2 of the questions or statements listed below. The idea here is to stall for time while you prepare your best strategy of an exit plan because it sounds like the only way you will remain in the home is with a HUGE principal reduction. (probably not likely to happen).
Consider this a Qualified Written Request pursuant to the Real Estate Settlement Procedures Act section 2605(e).
Specifically, we are requesting the following information:
· A copy of the front and back of the Note showing all endorsements;
· Instructions as to how we can arrange to view the original Note and all other documents requested in this Qualified Written Request personally or through our designated representative;
· A copy of any and all assignments of the Mortgage or Deed of Trust including information as to when the assignment was recorded in the public records including the document number or book and page number;
· A complete copy of the Mortgage or Deed of Trust;
· A complete copy of the Truth in Lending Act Disclosure, Good Faith Estimate of Closing Costs and any and All Good Bye Letters;
· A complete copy of the loan application and all documents signed by us at settlement or before;
· A complete copy of all documents provided to us by the original lender at or before settlement;
· A copy of any document you base your authority to service the loan including but not limited to the servicing agreement;
· The payment dates, purpose of payment, and recipient of all fees and costs that have been charged to our account or have been advanced on our behalf during the term of the Loan;
· The payment dates, purpose of payment, and recipient of all escrow items that have been charged to our account or have been advanced on our behalf during the term of the Loan;
· A breakdown of our current escrow payment showing how it was calculated and the reasons for any increase during the term of the Loan (include a copy of any annual escrow statement prepared during the term of the Loan);
· A payment history that can be easily read and understood listing the dates and amounts of all payments made on the Loan to date, showing how they have been applied or credited, or if not applied, showing how they have been treated;
· A copy of any bills and payments made by you or any other person for any third party fees or costs you charged against the Loan;
· A breakdown of the amount of any claimed arrears or delinquencies on our account, including an itemization of all fees and charges you claim are due; and
· The current balance in any suspense account as of the date of this letter and the reason why such funds were deposited into such account.
Thank you for taking the time to acknowledge and answer this request as required by the Real Estate Settlement Procedures Act (section 2605(e)).
You can also send a dispute of debt letter. Go here
My recent letter to BofA (Part 2) & read post # 79. You will find a debt dispute letter. You can copy & paste where applicable just be sure to replace appropriate info with your own lender & trust (if there is one).
What state are you in & how long has it been since you made your last payment?
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