CW/NACA Experience SUCCESS!!

[denised]

The best way to set up an appointment to talk to them is to set it up online.

[MP927]

Originally Posted by whatsinaname

This is very interesting. I tried calling NACA for the first time and could not reach a single human being - recordings everywhere. Also, there counseling session is 100 miles away from here.

Ah that's a bummer. I could be wrong but I think a lot of the employees are volunteering their time, so maybe they are more available at later times in the day (when they are back from their day jobs).
I hope you get a hold of someone. Not to mention they are probably beyond swamped right now.

[dthom]

whatsinaname
Try submitting on line and setting up phone appt. That is what we did. Nearest office is 100 miles from hear also. If you do choose to call on phone, be very very patient. I had to call back right after my last phone consult, had to hold the line for 1 1/2 hours, Just kept phone to my ear, watched tv, went online, just whatever I was doing. It will keep updating you as to what caller you are, but you will get thru. I think they are swamped with calls for help right now.

[emorybetsy]

You don't have to attend a meeting if there is not one near you. you can do your counseling session over the phone. And don't bother calling, go to their website fill out all the information, once you are done you can print a fax coversheet for them, fax your paperwork and choose phone counseling session. they give you a list of days and times available, choose the one that works for you and they WILL call you. Be prepared, I had two phone calls with them and each lasted over two hours.

[chitown]

Hello Everyone,

I just stumbled across this site and already it seems like there is some promise ahead. I'm hoping for a little feedback from you "Veterans" so, I can start off on the right foot and avoid wasted time and energy etc...

I have a first Mtg with CW for $200K which is a 3 year ARM set to adjust in Sept 09...I have a 50K 2nd MTG which is with CitiMtg that is a fixed 15year....both are interest only loans and my house is now worth about $225K so, I'm upside down on top of it all.

I made one phone call so far to CW and the lady told me to call back in May that there were no programs available to me at that time etc...She probably was a customer care rep and really didn't have any authority to do anything to begin with but, I was just polite and said Ok.

What should I do now? I have read a lot of good things here about NACA and they seem to be helping a lot of people. Should I call CW back and ask for a different dept.?

I was checking out NACA's website and it looks like I have to attend a workshop first before I can begin to do anything but, the closest workshop to me doesn't begin until late March. Should I jump to stage# 2 and send in my submission & then make an appointment? Do I have to attend the workshop first?

I have never been late on any of my payments be it Mtg or Credit card and my credit score is in the 700's and I'm trying to keep it that way if at all possible.

Any feedback would be greatly appreciated and thank you all very much!! I think this site is going to be very, very helpfull!!

Chuck

[girlnc16]

Hello,

Im new.!!!! Help.....I've been reading all your posts. They have been very helpful, enpowering and are helping me prepare. We have contacted CW to start the Loan Mod process.


My situation is very special lol Im not the home owner.. The home belongs to my bf solely. But his wife who he is seperated from is also on the deed but not the mortgage. So......she walked out and screwed him royally then went for child support too. Dont get me wrong she's entitled to child support. Anyways. She did it all for him when they were together and he had no clue of the details to the laon even though its all in his name only....yeah yeah i know its his own fault buteither way i dont want him to loose his home. he had no clue so now he's learning it from the book of hard knocks.

-Stats he owes $132,000 only one mortgage.
-he's at 9.5% adjustable which increases to 10.1% in Feb 09 and again in Aug 09
- currently his monthly mortgage payments are $1270
-we do clear the 150-200 surplus with my income.
-hes 8 months behind in payments
-CW has started the foreclosure process but i dont get this they dont have a sell date yet. how can the house be in foreclosure for 8 months and they dont have a sell date. dont get me wrong its good for us they explained starting the laon mod porcesss and this stops the sale date while they review for loan mod.
- he's not living in the home because he cant afford the lights much less the mortgage payments.


We (meaning i am willing to help him completely) want to save his house if we have a future together we need to be able to one day buy a new (other )home or stay in this one.

CW says wait 45 to 60 days to hear back and yes reading all your posts really prepared me for my first round with them (lol ) as i am viewing this as an all out prepare for the blows battle where i will be resilent and keep getting up for the next round.

So whats next its only been one day i know lol im being impatient lol. But what do i do now?? just wait??

What are our chances??? According to CW with both our incomes we are at $243 surplus per month but thats are bare essentials . He works a job where hes not even getting 40 hrs and making next to nothing like almost minimum wage. And hes paying almost half his income in child support. But my income brings it majorally up to where we have the surplus you all recommended. Are they going to gives up a hard time because we admitted his not currently living in the home.?? We did tell them we would like to move back in if the loan mod goes through....

Heres my other thing what should we do should we move back in and fight it all the way?? or should we wait and hear from them??

I think if we move in granted we would have deposit of $500 for power we could start saving the rent from my place and since hes still not paying mortgage we could save up money for when we are ready to start paying...

Someone give me feed back please tell me waht you think yall sound like pros lol.

[chitown]

Hi Girlnc16,

I actually just signed up for this site and I wish I had answers for you. I would stay on this site however, as it seems to have a lot of people here who have already been through the hoops and have great advice and experience. From what I'm gatthering so far....it seems like the first step is to contact your mtg company and begin the modification process. This sounds like a big joke and a game to the mtg companies and seems to me like most people are not getting to far this way....unless your way behind which you say you are....then, they may do something. Have you checked out the site www.naca.com ? It seems like a lot of people have had great success with them and I just signed up myself and I'm begining the process with them as well. Keep reading and sharing and eventually we'll get this all figured out

[whatsinaname]

Originally Posted by emorybetsy

You don't have to attend a meeting if there is not one near you. you can do your counseling session over the phone. And don't bother calling, go to their website fill out all the information, once you are done you can print a fax coversheet for them, fax your paperwork and choose phone counseling session. they give you a list of days and times available, choose the one that works for you and they WILL call you. Be prepared, I had two phone calls with them and each lasted over two hours.

I am filling in the ten steps - almost done. I do hope they call very, very soon as my mortgage company just hand delivered a letter to me on Monday!

[gray517]

Quote:

Originally Posted by denised
One question, how long until you saw any status change at all on CW side or NACA side. I know I'm supposed to check back in 45 days but wondering how long until CW shows that I was submitted at least?

Naca submitted on 10/6 my workout status on CW site changed on 10/31 to show they were reviewing it. the change to show the mod was approved didn't show up until 1/7 when they actually sent me docs (found out from Naca on 12/12) i sent my docs back on 1/13 and the new status just posted today 1/29. I know saying be patient doesn't help, it didn't help me either! but that's the only thing you can do. I called naca at least once a week for status updates and kept asking them to call or email CW for updates. I only called CW a couple of times, too stressful dealing with thier confusion! Hang in there denised!

[Kozak]

It seems like it’s not possible to simply register at naca.com. Do you have to attend a workshop or get hold of someone on the phone to get your NACA member ID and password? Thanks in advance and apologies if this was already answered somewhere.

[gray517]

here is the link to get started click on new member, you can attend a workshop but you don't have to, there wasn't one anywhere near us so we did online submission, then scheduled phone appointment thru online service

https://www.naca.com/refinance/refin....jsp?menu=refi

[luisren]

The naca site can be a bit confusing.. Make sure you do the ten steps first. Once completed you will be auto logged in and receive a NACA ID via email. From there you can schedule your calls, make sure your docs have been received. The best method of getting them the docs is via fax but make sure you print out your customized fax cover sheet!!! I can't stress this enough. NACA has an automated Fax system that scans the cover page for your NACA ID then routs the faxed documents into your own file.

[Kozak]

Got it! Step 2 (Home Save Submission) has the button for the new members. Thank you all for your help. I will make sure to include customized cover sheet if I use fax to submit the papers.

[luisren]

Originally Posted by Kozak

Got it! Step 2 (Home Save Submission) has the button for the new members. Thank you all for your help. I will make sure to include customized cover sheet if I use fax to submit the papers.

I would highly advise using fax. I had an issue where my online submissions were not posting for some odd reason. Someone else here mentioned that email submissions were not posting. No one seems to have an issue using customized cover sheets and faxing. Keep in mind that you can fax thru your pc if you have a modem. I do not trust online fax services but that's just me..

[denised]

Had a missed call from CW today. Looked up the number and saw that others have had a call from this number excessively and it was their refinance department. I can't believe it, its like slapping me in the face. I tried for months with no success to refinance. They should check the accounts that they are calling before they tease us!
I tried calling back but got "all circuits busy"

[gray517]

hey denised
just wanted to see how your naca proposal is going, we are now completely done, CW has made all of the changes to our account, completed and closed the mod ( see my post on the success thread) stick with it and don't give up!

[denised]

Im wondering if I should call CW now that I am waiting for NACA and CW approval? I dont feel like it would actually help but feel strange sitting back and waiting. Any advice?

[gray517]

don't see how it can hurt to call them and see if they are going to offer you something, did you apply for a refinance before trying for a mod? or it could just be a random telemarketing call, i get those messages on my machine alot "give us a call we can refinance your mortgage at low rate, yada yada" just don't let them try to push you into something by scare tactics.

you could also call naca on monday for an update, I called naca or used the naca website at least once a week to check status, when they said that cw hadn't replied to them yet, i asked them to please send cw an email or call them for an update.

[denised]

I did apply for a refinance before going to NACA. I am sure it is a random marketing call but it sure makes me mad!
I did a couple times ask NACA for an update on the live chat they have but when the person finally came on they told me to call the 800 number and press 1 or whatever. We submitted Jan 17th so maybe now that it has been 3 weeks I will call just to keep myself feeling active with it

[mommy1119]

Hi gray517

I have been reading and looking to see if there have been any NACA proposals that CW has denied. Have you seen any? My proposal was sent to CW yesterday by NACA, hoping for the best. Received a fedex package from CW really bad offer no help to us. I did call CW and the Hope team and explained that this offer would not help my family. I advised them that the paystubs that I had submitted to them had alot of overtime on them that my company is just not offering anymore and that my income was overstated by 400.00 a month. I asked if I could speak to my negotiator about this and maybe have the numbers reworked. They told me to go ahead and fax in new paystubs. Does this mean that I would be starting all over again. The CW rep thought that maybe when they looked at my file they would see that the income was different and offer something else, have you heard of this happening, or was she just sugar coating to get me off the phone? I did receive a letter of intent back in Sept before I even started the process with CW do I need to worry?

Thanks
mommy1119

[dthom]

Mommy1119

NACa told us that we should be very careful about any offers sent to us by CW after the NACA process started. We were told that they may try to offer us all kinds of help and even lie to us to get us to not use NACA. We are sticking with NACA, seems that everyone here has received a good deal going with them. NACA also said that if we did decide to accept any offer from CW while working with them, then they would cease to do any further negotiating. So just be careful.

[denised]

Talked to NACA counselor today. Here is what she said:
Hi Denise,

I am doing well. I know that you are anxious to get an answer. However the response time is typically between 45 - 120 days. I will not receive an update from the lender regarding your file, it is in the hands of the negotiator who works with Countrywide. Please call 888-302-6222 option #1in sixty days for a status update.

Take care and try not to stress it will all work out. We are doing great things in Connecticut this weekend on a campaign with NACA. We now have 90% of the CEO's on board from the major mortgage companies. Check out the latest on our website.

[luisren]

Crap.. long ways further for some of us to go then...I don't doubt that NACA does great things. Considering how many CW stories there are here, I just wish there were more than 5 or 6 successful NACA cases on this forum.

[jrolfedrev]

NACA just got my files submitted to CW last week and I was told to wait until the end of the month from CW. If no actions then I will to call NACA for the update. Maybe it's a long process but this is my 3rd month I'm behind and collections are telling me if I don't pay them by March then they will start the pre-foreclosure process.

[emorybetsy]

denised
How do you feel about that response? It makes me a little nervous!
Did you make it down to CT this weekend?