CW/NACA Experience SUCCESS!!

[Cassietw]

HEHEHE! A Costco cart full!!! That's what they get! They should have helped people sooner and they wouldn't be this overloaded now!

Maybe I should tell my son to apply for work at FedEx. Looks like it would be job security! For the mean time anyway!

It is stupid that only certain levels can be seen. They should enter in the account number and whatever is relevent to that account should be available to anyone you talk to. Or it should tell them it is higher level and transfer the call to a higher level staff. Ridiculous!

[denised]

Completely ridiculous!

I just cant believe that the last 2 people I have talked to over there have been so helpful and normal.....

[Cassietw]

Tell those 2 to call me! LOL

[sarge]

That's great news denised! Hopefully they will get it right this time and you'll be done with this crap. Glad you got an answer and a positive one too!

[Tartbird]

How nerve racking! How do you know when you send these papers in, that she is over nighting to you, they won't go the way of the other set of paper??? They are crazy! How can they run a company like that?

I agree, Dateline should do a show on the ridiculousness of these banks! Maybe if we ALL email and call and suggest it, they will pay attention?

Also, it feels like Naca is so overwhelmed right now they are becoming bogged down and disorganized too. The girl who handled my file initially, never returns emails or updates me. When she needed a paper from me, I had to check in and see why nothing was happening on my file with chat to even know they NEEDED this paper! I got my official NOD last week and it says three months from 5/15 they can sell my house.

I am not even submitted to the servicer yet!! We all know CW/BoA is going to take forever on their end!

Breath....breath....

Tartbird

[denised]

Yes I agree with you that NACA is getting to be this way,,best thing is to keep on them and never assume anyone is working on anything

Yes now my next worry is will I even get these docs that she is sending
2 if I send them back will it make it to them
3 is it going to this same girl (maybe I can put attention to her)

One thing they are saying is how I sent both loans in one envelope.
Lets hope that this time it will be better!

Oh yes and she told me I don't have to send any title insurance business or pay stubs so the envelope will lite!

[CW California]

denised
I've been out of town so I'm catching up on my reading. That's great news! Somebody listened! I wonder what the heck they had on there?

[emorybetsy]

I dont know if this helps or not. but I recently sent my payment in Express Mail through the post office, it cost me $17.50 but I was able to track the delivery, it gave the date, time and name of person who signed for it. I guess they could always lose it after the person signs for it but...

[denised]

Originally Posted by CW California

denised
I've been out of town so I'm catching up on my reading. That's great news! Somebody listened! I wonder what the heck they had on there?

Yes I wonder also how that happened??

Got my correct documents just now.
Everything looks good! Time to go to the notary.
Weird thing is last time I went to get my other docs notarized she said that they had the notarize here stickers wrong. They had the sticker on the actual agreement and something called California all purpose acknowledgment. Notary said should only notarize the CA all purpose.
I asked CW and they said no make sure all forms are notarized. I'm confused because the notary did it the way she thought it should be and the 2nd mortgage mod is complete.

Lets try again

[CW California]

denised
hopefully it will all work out!

[Cassietw]

I recently had a doc notarized here at work and our notary also said that now it is notarized with the CA all purpose also. It was a separate page added to the documents. Maybe it is a special CA requirement??? If so, CW/BofA is a CA company I believe. I don't know....

[denised]

Yes OK i found the info on one of the last pages. CA all purpose gets signed only.
She actually had her own. Hope its OK. Don't want to do a round 3

[Cassietw]

Crossing fingers, toes, eyes! LOL!! It should be ok. That is the way our notary here says it is supposed to be done.

Best of luck! I am so glad they fixed your numbers!

[denised]

Thank you thank you!!

So now FedEx has been delivered this AM. Negotiator said wait 2-3 weeks
it's always a 2 week wait that turns into more isn't it?

[denised]

Ok you guys are never going to guess what I received today at my doorstep.
Well... It was another set of FedEx Docs!!!! Exact copy (as far as I can see...) of the set I got on Monday!
Can you believe this? Im going to email the negotiator so she knows.
I hope they weren't meant for someone else!

[CW California]

Hey denised just send them to me with some white-out and I'll fill in my name and address! lol

[denised]

Seriously!!!! hahaha

[Confused!]

Ooh, I'll take 'em! lol
I have pretty much given up on the Fedex man.

[denised]

I know I feel guilty having received these. I mean we all had waited so long and now Im getting duplicates. Well I guess if I messed up what I sent in I can use these. Kinda scary!

[Cassietw]

They are definitely a confused bunch at CW/BofA. Let's just cross our fingers they process your docs and your account is updated timely and you can move on and LIVE again! (In a perfect world- right?~ Laughable!)

Good Luck!

[NeedHelpwCW]

Denised, how long this it take for the documents to come from the date of receiving the approval email from NACA?fficeffice" />>>

[NeedHelpwCW]

Or from the date you notified NACA that you are accepting the offer?

[denised]

Originally Posted by NeedHelpwCW

Denised, how long this it take for the documents to come from the date of receiving the approval email from NACA?fficeffice" />>>

Lets see....

Jan 17th NACA submitted to CW
March 18th got the approval email
May 15th got my docs (after calling every other day and finally my NACA counselor, who I got on accident when calling in, poked CW)

[denised]

Here is my workout information now. Have no idea what those latest items mean....By the way for all of you who have nothing in your workout info during this mod process maybe this will give you hope. I didn't have anything in my workout info for the entire time. Not until I sent in my first set of docs did I see anything:

05/20/2009 Modification AGREEMENTS
05/28/2009 Modification AGREEMENTS
06/04/2009 Modification WORKOUT ANALYSIS
06/04/2009 Modification APPROVAL LETTER
06/04/2009 Modification AGREEMENTS
06/04/2009 Modification WORKOUT LETTER
FAQ
The above list is real-time and reflects the documents processed to date for this account. We may have received additional documents recently sent to us that have not been processed and therefore do not appear in the list. Please do not call us to check the status of a document not showing in the list as our representatives will not be able to provide any additional information than what is shown here. Thank you for your patience.
FAQ
Current Workout Status
Loan Modification View the Details Hide the Details
FAQ
Workout Status Details: Your Loan Modification is in the final stages of completion, and is pending final changes to your account within our systems. All collections activities have been suspended as a result of this completion. We anticipate to complete these steps by 07/03/2009. If your status remains unchanged after 07/03/2009, please call and speak to a customer service representative. Please do not call back before 07/03/2009 as that may delay the process. Please respond promptly to any calls or requests that you may receive from us during this time period. Lack of response could potentially cause your workout completion to be delayed or cancelled. Thank you.
Information as of: 06/03/2009
Workout Stage: Approved
Phase/Sub-Phase: Completed

[Christine88]

[quote=denised;93337]Here is my workout information now. Have no idea what those latest items mean....By the way for all of you who have nothing in your workout info during this mod process maybe this will give you hope. I didn't have anything in my workout info for the entire time. Not until I sent in my first set of docs did I see anything:

My workout info never show anything.NACA helped me sumitted my file after CA changed to BOA. But your got approved before they changed to BOA. I think the only reason is i still haven't got assign a negotiator.