CW Mod NACA, a Success Story Twice !!

[gray517]

update: my online account status has changed, whew! was getting worried, it now says:

Workout Status Details:	Your Loan Modification is in the final stages of completion, and is pending final changes to your account within our systems. All collections activities have been suspended as a result of this completion. We anticipate to complete these steps by 02/18/2009. If your status remains unchanged after 02/18/2009, please call and speak to a customer service representative. Please do not call back before 02/18/2009 as that may delay the process. Please respond promptly to any calls or requests that you may receive from us during this time period. Lack of response could potentially cause your workout completion to be delayed or cancelled. Thank you.
Information as of:	01/29/2009
Workout Stage:	Approved
Phase/Sub-Phase:	Completed

[denised]

Wow that is great gray! I really hope hope hope I get to see that some day soon! I'm so nervous!!!

[denised]

One question, how long until you saw any status change at all on CW side or NACA side. I know I'm supposed to check back in 45 days but wondering how long until CW shows that I was submitted at least?

[MP927]

Originally Posted by gray517

update: my online account status has changed, whew! was getting worried, it now says:

This made my heart smile!!!
YAYYYYYYY and Congrats! Break out the champagne

[tandknix]

Still no changes with mine

[gray517]

Originally Posted by denised

One question, how long until you saw any status change at all on CW side or NACA side. I know I'm supposed to check back in 45 days but wondering how long until CW shows that I was submitted at least?

Naca submitted on 10/6 my workout status on CW site changed on 10/31 to show they were reviewing it. the change to show the mod was approved didn't show up until 1/7 when they actually sent me docs (found out from Naca on 12/12) i sent my docs back on 1/13 and the new status just posted today 1/29. I know saying be patient doesn't help, it didn't help me either! but that's the only thing you can do. I called naca at least once a week for status updates and kept asking them to call or email CW for updates. I only called CW a couple of times, too stressful dealing with thier confusion! Hang in there!

[gray517]

Originally Posted by tandknix

Still no changes with mine

you got your mod docs about 10 days before me, if no change to yours by monday I would call or email naca for update, if CW put a phone number on your mod docs you can also call that one for an update. I was going to make those calls tomorrow it was on my to do list till i saw the change posted. it must have just happened as it wasn't there last night.

[ChinUp]

When you are looking at your status on the CW site, is that a special website? Or is it the normal CW consumer site?

Also, NACA approved me/created a workout plan and submitted to CW for me in late September. On the NACA website, I have no updates. All of my updates have been verbal when I've called NACA. Does that seem right to you? I keep thinking that there's something missing here...

[gray517]

I didn't get any updates from naca, i had to call each time or i used the online chat at the top of thier website. my status with naca still says Submit to Servicer - Restructure. (you can find this when you log into naca and click on process). As for CW its thier normal website, where you log into your account, then click on left side financial hardship then workout information should take you to the screen that shows the docs they have gotten and your mod status. (note- i think docs submitted only show here 60 days) others have reported them not showing up and my paystubs from november are no longer there. I also think being behind like we were may help move the process faster, I think they are helping borrowers who are behind first.

[dthom]

NACA told us not to call them and check on restructure for 30 days. Calling CW was up to us they said, but not necessary.

[gray517]

when we started the process (Sept 08) I called naca and cw at least once a week to get updates, when i called naca and they would tell me no update from cw i would call cw and ask why, or i would ask naca to call cw for update. got so frustrated calling cw that i finally quit and only called naca once a week for update. keep the faith dthom my prayers are with you!

[luisren]

Gray,

Again, congrats on your win!!!

How many phone sessions did you have with NACA regarding your finances? Also, what items did you include in your expense list outside of the obvious (ie savings, entertainment?) It seems they try to take everything into account and I don't want to short myself.

[gray517]

Originally Posted by luisren

Gray,

Again, congrats on your win!!!

How many phone sessions did you have with NACA regarding your finances? Also, what items did you include in your expense list outside of the obvious (ie savings, entertainment?) It seems they try to take everything into account and I don't want to short myself.

I think we had 3 phone counseling sessions w/ naca prior to getting everything completed and submitted to cw. they asked me about my expenses. I had everything written down before i spoke with them, made it easier than trying to come up with figures off the top of my head, i think they have a general list of common type expenses they go over and then if there are others not on the list they go over that too. It really helps to write everything down before you get on the phone with them. good luck.!

[gray517]

Yahoo! Happy Dance Time!

I am all done, Modification is complete and all of the changes to my account are done! Thank you Naca!!

My workout status now says:

Workout Status Details:	Your Loan Modification has been completed. If you have any other concerns, please speak to a customer service representative. Thank you.
Information as of:	02/06/2009
Workout Stage:	Closed

[tandknix]

Gray..please read my update: NACA/CW Success Yippee!!!

[tandknix]

Thanks Gray!

[shabbey2]

Just a quick question. Did you pay your mortgage payments while you were going through NACA? How many months were you behind?

[gray517]

Originally Posted by shabbey2

Just a quick question. Did you pay your mortgage payments while you were going through NACA? How many months were you behind?

by the time we contacted Naca we were 60 days past due, I got laid off in 6/08 and without my pay plus hubby had already had 3 pay cuts (just got his 4th one) we could not make the payment and CW wouldn't take a partial when i called, so we tried to keep other bills up and put away what we could in case Plan A (naca) and Plan B (12/1 AG settlement) did not work and we had to move. When I acutally got my modification in January we were behind 5 months and they also added January into the mix for a total of 6 payments (they tacked on the past due interest to the loan balance) we did get notice to accelerate in september but then nothing else and whenever i called was always told not in foreclosure but that could change at any time. I am just so GLAD it is all over now, still need a job, but at least 1/2 of my stress is now gone . good luck!

[dthom]

We are not yet behind, NACA has told us to continue to make payments while they go thru the process, to try not to cause any further damage to our credit, due to not being able to pay cc. Don't know how long we can do that though, still have to pay utilities, etc.

[gray517]

yippee!! hooya!!

I got MOD docs today too via Fed Ex, I got a Naca Mod approved in Dec 08 for 6%, and I too got 1 of those approval emails on 3/19 from Naca for a new mod with a 5% rate, when I spoke with the Naca rep last week via online chat she verified I was approved for this even though I had just gotten a mod, but no terms of the new mod were available. I too just got a fed-ex with new mod docs today with a 5% fixed rate, I had a question about the figures they were using since we are only just barely past due for march payment (which I tried to make today but my online payment option is now disabled ) so I called the phone number on the fed-ex label (no phone number on docs) and was told the Mod came from the Hope team, when I asked about Naca the rep said they didn't know anything about a Naca proposed mod; but who knows with CW being in a constant state of confusion, I am not going to question the darn thing, I'm gonna get it notarized and send it back asap before they change their minds.

[denised]

Originally Posted by gray517

yippee!! hooya!!

I got MOD docs today too via Fed Ex, I got a Naca Mod approved in Dec 08 for 6%, and I too got 1 of those approval emails on 3/19 from Naca for a new mod with a 5% rate, when I spoke with the Naca rep last week via online chat she verified I was approved for this even though I had just gotten a mod, but no terms of the new mod were available. I too just got a fed-ex with new mod docs today with a 5% fixed rate, I had a question about the figures they were using since we are only just barely past due for march payment (which I tried to make today but my online payment option is now disabled ) so I called the phone number on the fed-ex label (no phone number on docs) and was told the Mod came from the Hope team, when I asked about Naca the rep said they didn't know anything about a Naca proposed mod; but who knows with CW being in a constant state of confusion, I am not going to question the darn thing, I'm gonna get it notarized and send it back asap before they change their minds.

Oh weird Hope Team?? Wonder what NACA will say about this?

[denised]

Congrats again by the way !!!

[tandknix]

Oh Wow!!! That IS awesome news Gray!!! CONGRATS!!!

[gray517]

Originally Posted by tandknix

Oh Wow!!! That IS awesome news Gray!!! CONGRATS!!!

I got the email from Naca on 3/19 like everyone else saying my restructure was approved for 5%, I thought it might be an error or oversight since I just got the Naca mod, I didn't call anyone either cause I didn't want to rock the bottom and screw up the rate I just got, but I did do the online Naca chat last week and she said she saw the approval, but no details and since hubby got another paycut I could resubmit income stuff and the negotiator could try for an even lower rate, I declined and told her if in fact was true about approval I'd take the 5% and be happy with it. Wierd huh!

[gray517]

Sent signed & notarized Mod docs back on 4/8 and CW got them via Fed Ex on 4/9, been fighting with them ever since to process the darn modification and update the account. Finally got so frustrated emailed Barbara Desoer, Pres BOA Home Loans; Ken Lewis, CEO of BOA and Bruce Marks, CEO of Naca. Finally 2 1/2 weeks ago got a call from someone in Barbara Desoer's office after explaining the problems she has been working on getting this fixed and today when I logged into the account it is partially fixed, yahoo! This is my 2nd Naca Mod first one lowered rate from a high sub-prime fixed to 6% fixed and this new mod lowers it to 5% fixed for the life of the loan. Crossing my fingers and praying they finish with the account then I can be a success story twice!