NACA/CW Success Yippee!!!

[gray517]

click on the step by step anyalsis to see how they come up with the escrow amount and see if that tells you why it increased, it looks like the additional $28 is for an escrow shortage possibly, are you taxes and insurance both escrowed? if so did they recently pay one of those? our new payment screen like yours shows the P & I amount and the escrow amount, our escrow account is not short as they put the $1600 of escrow shortage into the past due they tacked on to end of the loan, also look at your letter that came with the mod and see if it contains an escrow amount to rolled into the loan, mine did. also if you click on account detail and then Escrow Analysis it goes into more detail about the escrow now and prior amounts. i do know that when the do an analysis if there is more than enough to cover escrow they send the overage back to you, they did for us last year in feb when our property taxes went down.

[gray517]

I forgot to add if it is an escrow shortage, if you have the funds you can probably pay the shortage outright instead of having in your monthly payment. i checked ours and our escrow is right on track so we don't have a shortage.

after clicking on step by step analysis you should see the steps on how they determine your escrow payment. also i will email *** and see if there is a way she can send you my email address, if not will work something out.

[tandknix]

LOL...thanks Gray...I checked and it looks like it's to cover our taxes because our insurance is still the same. I am going to start insurance shopping tomorrow to see if we can get any a little cheaper with the company that carries our car insurance. They give discounts if you carry both so hopefully that will make a difference. Thanks for contacting *** I feel like we have gone through this whole process together ya know? It's just frustrating when you get an email that your account is updated and when you look it says you owe MORE than what you thought.

AND to top it off I got an email from CW asking me to fill out a customer satisfaction survey for their modification department! What a crock! Anyone have anything they want me to put on it along with my own personal thoughts?!!?!

[tandknix]

I had to contact CW after I made our Feb. payment online this morning. I found out that they were trying to charge us a late fee for the Jan. payment that THEY didn't get posted into their system correctly until Feb. 11th! Thank the Lord we quick collected it and I kept my paperwork!

The first lady I spoke with tried to tell me that the payment was applied to last May's owe payment and I was like NOOO...we signed a loan modification. She said "Well, then you need to speak with the home retention department." and then she transferred me.

I spoke with a rep in the home retention department and she said it was for the Jan payment that wasn't received until 2-11. I explained that we quick collected in back in Jan and I had my receipts w/confirmation numbers to prove this if she needed it. She did somethings with her computer and then came back and said the fee had been removed. I am glad I called! That was around $43.00 they wanted to squeeze out of an already tight budget!

[gray517]

its always something, we have state farm for insurance and they are pulling out of florida, been shopping and actually found cheaper insurance, which will save us some money, then i get a letter from my state farm agent, telling me not to worry that we won't be canceled for up to 2 years, yeah ok its really hard to get insurance already in florida, wait 2 years while another hurricane or storm comes in and then it will be no insurance. no thank you, being proactive and doing it now, and get this, they are pulling out because florida would not approve state farm's 47% rate hike request, florida said no way. while looking at my account last night I saw a $45 fee due with payment, when i used online message thing they told me it was for inspection fees, well i looked in tranaction history and there is the $45 sitting in suspense, it was part of the mod, when I called the rep said no there is nothing in your suspense account, i was like I am looking at it right now online., i said forget it and hung up, we had to make feb payment a little late (hubby got 4th pay cut 2 weeks ago) yikes, its set up for 2/17, maybe they will just fix that once the payment is applied, will see, then I will be on the phone again. geez! it never ends. so is everything else fixed with your account under details etc.? does your workout now say closed? I would like to get a copy of the signed mod (signed by CW) I wonder how we can get that, since it is not recorded?

[tandknix]

Good luck Gray...you will probably have to call them too. I don't think I will go the next 30 years without calling them once a month to make sure they have our account right!

[dwic02]

What did you include in your hardship letter? We are just getting the stuff together and want to make sure it is correct.

[Moe Bedard]

dwic02,


If you have CW as a servicer, please begin a thread of your own in that section of the forum with as much information about your loan and circumstance as possible so that we can see if we are able to assist you in the process.

[tandknix]

dwic02,

I posted my hardship letters back on page 2 if you would like to go read them. One was geared for NACA and the other for CW.

[tandknix]

UPDATE! They have gotten my online account to reflect the change in the payment! Yipee! Sweet!

Stick with it everyone! It's worth it!

[whitelightning65]

Hi, just wondering from what i have read you never sighned an modificaton w/ your lender and went through NACA? I was wondering because we also have received an offer from our mortgage modfication dept, not that great but helps, and suppose to sigh within this week. Wondering if we should hold off and try going through NACA??? Has anyone received a modification then gone through NACA?

[tandknix]

whitelightning65...we did go through NACA. NACA acted as the middle man an negotiated with our lender Countrywide. When CW accepted our NACA proposal, NACA emailed us to see if we accepted their terms. Once we did, CW sent us the restructure papers. If you can't afford the mod your lender sent you then contact NACA ASAP and get them started. It's a long process, but worth it. CW offered us 2 or 3 bad mods before finally accepting the NACA proposal. I really think they were sending them to us hoping we would panic and sign them. If you read through my story here you will see that we contacted NACA right after we got the first bad mod from CW. NACA got us a low FIXED interest rate with a payment we could afford.

[whitelightning65]

Thanks tandknix. I've been looking through post, do you know if NACA will help those who are un-employed, i seen they ask for the last 4 paychecks, no work = no paychecks? Thank you agin.

[tandknix]

whitelightning65, if you aren't working then how do you plan to pay for the home? Do you have someone that lives with you that pays the bills? If that is the case then they will ask for proof of income from them even if they are not on your mortgage. If they live with you and pay you need to show that. If you have no income I don't know what options are available to you, but you can certainly ask. I know NACA has helped disabled and elderly individuals get payments that their disability and ssi checks could cover.

[whitelightning65]

Yes, brother lives in house and pays rent, + unemloyment pay + some savings = barely just making it. Thanks for your input. not many jobs here in Michigan and it just keeps getting worst.

[tandknix]

Originally Posted by whitelightning65

Yes, brother lives in house and pays rent, + unemloyment pay + some savings = barely just making it. Thanks for your input. not many jobs here in Michigan and it just keeps getting worst.

I understand that...I have a friend that lives up there. Glad I could help! Just let me know if you have any other questions!