mod with Citi Residential Finally SUCCESS!! - Page 2 - Loan Modification Forum

Doucelait · 09-16-2008, 08:26 AM

Hi, I just got of the phone with my contact Patty at citi residential. as usual she answered the phone right away, and told me she was glad that i had called.she said that she got my escrow info back and sent my file to underwriting yesteday. she said that the underwriter had a lot of files on his desk, and realistically he probably wont be able to look at my file until some time next week. i asked her if it will be stuck in underwriting very long , and she said not at all. she said she sent a proposed payment, but we have to wait til its approved by underwriting and mgmt, but she has never sent one that hasnt gotten approved.keeping my fingers crossed!

Jameel · 09-29-2008, 05:46 PM

I agree HateCiti..I don't see why they 're putting peopl through all this, we're just trying to keep paying their damn mortgages..does anyone have a real good contact at Citi?

Moe Bedard · 09-29-2008, 07:57 PM

Jameel,

I gave you the highest contacts in Citi that there are................here they are again..........

sanjiv.das@citi.com (President and CEO CitiMortgage Inc.)
sharon.green@citi.com (Home Retention Assistant Manager)
hala.farid@citi.com (VP-Deputy Director Homeownership Preservation)
Vikram.pandit@citi.com (The CEO of Citigroup)

susieq68 · 09-30-2008, 05:49 AM

Try Jennifer Foley.

Doucelait · 09-30-2008, 07:34 AM

Hi Guys,
Last week i called my contact at citi, because she said she would let me know what my tentative paymnet would be while its in underwriting. its a good thing i called bc they had the taxes wrong. she told me it would be 2000 b4 taxes. (my taxes are 587) which would make my payment 2587. that didnt sound too good to me. my original payment was 1780 b4 taxes, i used to pay them separetly. then my adjustable kicked in then my pymt went up top 2400, then, 3500. so, anyway she thought my taxes were 287, and i told her she made a mistake. so then she realized i was right and had to amend the papers she sent to underwriting. so a few days later she called, and said she fixed it and my pymnt b4 taxes would be 1750 plus taxes of 587= 2337. so apparantly , since the pymt couldnt be more that 40% of my income they were forced to lower my prinicpal and interest. i also asked about the 2 months i am behind, she said they would put that on the back of the loan. i dont have the exact terms of the mod yet, she said its now out of underwriting and has been sent for approval. and i should know by the end of the week what my new terms are. sounds good, but i am still praying, bc now i have no way of refinancing bc i am 2 months past due, noone will touch my loan, not even FHA. will keep u posted

Jameel · 10-01-2008, 05:57 PM

One thing I see from looking at all the posts is that it seems to be dependent on who your loan rep. is. I've been dealing with this for 6 months and its absolutely incredible that there is no standard operating procedure for this loan mod process. Haven't all these smart people at Citi even thought of a procedure to deal with this?

Jameel · 10-03-2008, 11:11 AM

Thanks for the names.I don't want you to think I don't appreciate your help. I do have these names but I guess I was going a little crazy since I've been at this process for over 8 months and I don't even know if Im even going to get a modification..my wife is freaking out..winter is coming here in the East and I don't know if we're going to have to move in the middle of winter or what. I e-mailed everyone on the list,but nothing this week.Maybe because of the holidays..when I'm able to reach the person with my file,I just get that its in the Tax dept and thers nothing more she can do now..so Thanks for your help anyway..

fyrcapmo80 · 10-03-2008, 03:51 PM

My negotiator slipped a bt to say that when they talk about having to get "tax info" the file is actually in escrow. Tax info is public record and the compays can access them instantly. Try copying your info from your taxing authority online and faxing it to your negotiator. Mine miraculously recieved my file back from escrow the same day and now he's crunching numbers. And I won't accept some 40% calc. Remember you bonbarded upper staff with email in the start, if they deny you I'm sure they'd prefer to find a soulution then a daily berage of email.

Jameel · 10-04-2008, 10:46 AM

Thanks for the suggestion. I will do this right away..The thing that drives me crazy is that everyones on their own in this process, its like the banks don't really want to do this so theryre dragging everyone through this,like torture. Instead of saying ok we have a problem here lets get going and fix it..I work for the government deciding disability claims and we answer phones when people call and we have time frames for deciding cases, all that stuff thats not going on here...

Jameel · 10-05-2008, 04:22 PM

Guess what I just found? A hit on my credit report for a 30 day late...needless to say,I'm disputing this...supposedly I'm in the" Home Retention Dept."..I've been trying to redo this loan since April for cryin' out loud!!!!!!

Jameel · 10-06-2008, 04:33 PM

Quote:

Originally Posted by Jameel

Guess what I just found? A hit on my credit report for a 30 day late...needless to say,I'm disputing this...supposedly I'm in the" Home Retention Dept."..I've been trying to redo this loan since April for cryin' out loud!!!!!!

Guess what now? I just received a letter from CitiResidential telling me I was delinquent on my mortgage and threatening me with FORECLOSURE!! Are these people serious???After 6 MONTHS of "negotiating"

Jameel · 11-11-2008, 08:06 AM

I need to let everyone know that FINALLY!!!!!I've got my deal...4% life of the loan..late payments on the back end and no payments until Jan 09... I mailed the forms back the same day this country made history on Nov 4...Using ***'s contacts with the Presidents Office, I was contacted by a very nice person, Ms. Stackhouse who was extremely helpful and ran interference for me with her own office when there were even more delays..my loan went from 8.25 to 4 with an escrow,so my payment basically went down by about 1,000 dollars/month..good stuff huh? I need to thank *** and all the good people on this site,Idon't know what I would have done without you all..really..this site gave me the tools to modify this loan..you all need to realize the good work being done by Moe and *** and all the people running this site seriously..you make it possible to take on the system and win!!!!

Moe Bedard · 11-11-2008, 08:26 AM

Jameel,

WoooHooooo!!!!

That is a GR8 mod!!

Congratulations!!!

elpjohnson · 11-11-2008, 04:05 PM

Jameel.....

Congratulations to you and your family! Enjoy your home and God bless you and yours during this upcoming holiday season!

Doucelait · 11-12-2008, 12:54 PM

Jameel,
Congratulations!!!!!!!!! and just in time for the holidays, too! I got mine approved a few weeks ago. they gave me a 3.7%! I am sooo grateful for this site.

schwefls · 11-12-2008, 09:01 PM

Jameel:

Congratulations, kudos to you, party hardy, you deserve it.

09-16-2008, 08:26 AM	#26 (permalink)
Doucelait Member Join Date: Aug 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Hi, I just got of the phone with my contact Patty at citi residential. as usual she answered the phone right away, and told me she was glad that i had called.she said that she got my escrow info back and sent my file to underwriting yesteday. she said that the underwriter had a lot of files on his desk, and realistically he probably wont be able to look at my file until some time next week. i asked her if it will be stuck in underwriting very long , and she said not at all. she said she sent a proposed payment, but we have to wait til its approved by underwriting and mgmt, but she has never sent one that hasnt gotten approved.keeping my fingers crossed!

09-29-2008, 05:46 PM	#27 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential I agree HateCiti..I don't see why they 're putting peopl through all this, we're just trying to keep paying their damn mortgages..does anyone have a real good contact at Citi?

09-29-2008, 07:57 PM	#28 (permalink)
Moe Bedard Founder Join Date: Aug 2007 Location: Southern California Posts: 16,887 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Jameel, I gave you the highest contacts in Citi that there are................here they are again.......... sanjiv.das@citi.com (President and CEO CitiMortgage Inc.) sharon.green@citi.com (Home Retention Assistant Manager) hala.farid@citi.com (VP-Deputy Director Homeownership Preservation) Vikram.pandit@citi.com (The CEO of Citigroup) __________________ Moe Bedard Founder LoanSafe.org "America's #1 Home Loan Forum" LoanWorkout.org "America's # Loan Modification Blog" Get My FREE Loan Modification E-Book \| Please donate to LoanSafe.org \| Loan Modification Training For Attorneys \| Rate Your Mortgage Servicer The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

09-30-2008, 05:49 AM	#29 (permalink)
susieq68 Member Join Date: Jul 2008 Posts: 21 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Try Jennifer Foley.

09-30-2008, 07:34 AM	#30 (permalink)
Doucelait Member Join Date: Aug 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Hi Guys, Last week i called my contact at citi, because she said she would let me know what my tentative paymnet would be while its in underwriting. its a good thing i called bc they had the taxes wrong. she told me it would be 2000 b4 taxes. (my taxes are 587) which would make my payment 2587. that didnt sound too good to me. my original payment was 1780 b4 taxes, i used to pay them separetly. then my adjustable kicked in then my pymt went up top 2400, then, 3500. so, anyway she thought my taxes were 287, and i told her she made a mistake. so then she realized i was right and had to amend the papers she sent to underwriting. so a few days later she called, and said she fixed it and my pymnt b4 taxes would be 1750 plus taxes of 587= 2337. so apparantly , since the pymt couldnt be more that 40% of my income they were forced to lower my prinicpal and interest. i also asked about the 2 months i am behind, she said they would put that on the back of the loan. i dont have the exact terms of the mod yet, she said its now out of underwriting and has been sent for approval. and i should know by the end of the week what my new terms are. sounds good, but i am still praying, bc now i have no way of refinancing bc i am 2 months past due, noone will touch my loan, not even FHA. will keep u posted

10-01-2008, 05:57 PM	#31 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential One thing I see from looking at all the posts is that it seems to be dependent on who your loan rep. is. I've been dealing with this for 6 months and its absolutely incredible that there is no standard operating procedure for this loan mod process. Haven't all these smart people at Citi even thought of a procedure to deal with this?

10-03-2008, 11:11 AM	#32 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Thanks for the names.I don't want you to think I don't appreciate your help. I do have these names but I guess I was going a little crazy since I've been at this process for over 8 months and I don't even know if Im even going to get a modification..my wife is freaking out..winter is coming here in the East and I don't know if we're going to have to move in the middle of winter or what. I e-mailed everyone on the list,but nothing this week.Maybe because of the holidays..when I'm able to reach the person with my file,I just get that its in the Tax dept and thers nothing more she can do now..so Thanks for your help anyway..

10-03-2008, 03:51 PM	#33 (permalink)
fyrcapmo80 Senior Member Join Date: Jul 2008 Posts: 44 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential My negotiator slipped a bt to say that when they talk about having to get "tax info" the file is actually in escrow. Tax info is public record and the compays can access them instantly. Try copying your info from your taxing authority online and faxing it to your negotiator. Mine miraculously recieved my file back from escrow the same day and now he's crunching numbers. And I won't accept some 40% calc. Remember you bonbarded upper staff with email in the start, if they deny you I'm sure they'd prefer to find a soulution then a daily berage of email.

10-04-2008, 10:46 AM	#34 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Thanks for the suggestion. I will do this right away..The thing that drives me crazy is that everyones on their own in this process, its like the banks don't really want to do this so theryre dragging everyone through this,like torture. Instead of saying ok we have a problem here lets get going and fix it..I work for the government deciding disability claims and we answer phones when people call and we have time frames for deciding cases, all that stuff thats not going on here...

10-05-2008, 04:22 PM	#35 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with citi residential Guess what I just found? A hit on my credit report for a 30 day late...needless to say,I'm disputing this...supposedly I'm in the" Home Retention Dept."..I've been trying to redo this loan since April for cryin' out loud!!!!!!

11-11-2008, 08:06 AM	#37 (permalink)
Jameel Member Join Date: Apr 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Citi Residential SUCCESS!! I need to let everyone know that FINALLY!!!!!I've got my deal...4% life of the loan..late payments on the back end and no payments until Jan 09... I mailed the forms back the same day this country made history on Nov 4...Using *'s contacts with the Presidents Office, I was contacted by a very nice person, Ms. Stackhouse who was extremely helpful and ran interference for me with her own office when there were even more delays..my loan went from 8.25 to 4 with an escrow,so my payment basically went down by about 1,000 dollars/month..good stuff huh? I need to thank * and all the good people on this site,Idon't know what I would have done without you all..really..this site gave me the tools to modify this loan..you all need to realize the good work being done by Moe and *** and all the people running this site seriously..you make it possible to take on the system and win!!!!

11-11-2008, 08:26 AM	#38 (permalink)
Moe Bedard Founder Join Date: Aug 2007 Location: Southern California Posts: 16,887 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with Citi Residential Finally SUCCESS!! Jameel, WoooHooooo!!!! That is a GR8 mod!! Congratulations!!! __________________ Moe Bedard Founder LoanSafe.org "America's #1 Home Loan Forum" LoanWorkout.org "America's # Loan Modification Blog" Get My FREE Loan Modification E-Book \| Please donate to LoanSafe.org \| Loan Modification Training For Attorneys \| Rate Your Mortgage Servicer The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

11-11-2008, 04:05 PM	#39 (permalink)
elpjohnson Successful Homeowner / Loan Safe Guide Join Date: Dec 2007 Location: Gold Country, Northern California Posts: 1,025 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with Citi Residential Finally SUCCESS!! Jameel..... Congratulations to you and your family! Enjoy your home and God bless you and yours during this upcoming holiday season! __________________ Erika 10 Month Success Story With Option One.

11-12-2008, 12:54 PM	#40 (permalink)
Doucelait Member Join Date: Aug 2008 Posts: 18 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: mod with Citi Residential Finally SUCCESS!! Jameel, Congratulations!!!!!!!!! and just in time for the holidays, too! I got mine approved a few weeks ago. they gave me a 3.7%! I am sooo grateful for this site.

11-12-2008, 09:01 PM	#41 (permalink)
schwefls New Member Guide & Litton Success Join Date: Jan 2008 Location: New Jersey Posts: 1,090 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Citi Residential SUCCESS!! Jameel: Congratulations, kudos to you, party hardy, you deserve it. __________________ Lynn Successful thanks to this forum Loan Safe Guide

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