In late June we received a notice that Nationstar would be taking over our loan servicing from B of A. I started reading up on Nationstar, and now I am really scared. We are not behind on any payments, and are currently in good standing to regard to our loan status. We made our final payment to B of A on the first of July. Today is the 20th and we have not received our "welcome" packet from Nationstar yet. This seams to be a common theme, and it seams that this begins a process where they impede your ability to pay in a timely manner in order to force you to either refi at a ruinous rate or force you from your home. It is my girlfriends family home, and I am scared for her. I have never met a person as giving and selfless as her and I cannot bear the idea that they are going to try to take her home just as she is about to retire. I don't know anything about this subject, but I must do everything I can to prevent this terrible thing from happening. I did not sleep last night do to this gnawing fear. Please help me understand what I need to do.
Thank you for this forum.