Old 08-14-2008, 10:25 AM   #1 (permalink)
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Loan Mod, Work out circle

Hello I began reading these stories and short time ago and I decided I should also get involved and tell you my story. I am a single woman 43 years of age working for the County for the past 15 years this September. I decided it was time to purchase property and did so end of Sept 2006 and went out and did so without a down payment 80-20 loan deal. I had no down payment went 100%. I was with AMC Mortgage who gave me a 1st mortgage of 327,000 5-1 at 6.99%, the loan resets by 2 points Oct 1, 08 the 2nd is with WAMU Washington Mutual 82,000 at 11.77% 30 year fixed. I figured like everyone else that I could refinance after two years since I had a prepayment penalities on the 1st. I had no escrow impound therefore I was stuck having to pay my own property taxes. I made the supplemental payments in the beginning then a payed out another regular payment then fell behind. I didnt cover all of the supplemental according to the acesssor.

Next I began to struggle I lost a roommate. My loan is schedule to adjust this Oct 1, 08 with the first payment due Nov 1, 08. I am currently current meaning I always have to make my payments at the 30 day mark. I have a townhome so I pay $240 for HOA. I fell behind and made a payment plan that I should be able to catch up this month.

I began the process twice once in March of 2008 of contacting my lender now Countrywide for the 1st(they transferred or sold it Countrywide and Wamu for the 2nd last year.) They never answered then I sent out another request for "workout" with Countrywide in July 08 this time with a certified letter for receipt. They responded to the hardship letter never called and miracousily I received a letter stating that my property taxes were delinquent therefore they had to pay them and will be adding extra money to my mortgage payments. They closed the loan modification stating that nothing could be done. I called the escrow team and complained they offered to extend it for 100 dollars to start and pay the 6,399.00 over 5 years at 5% unless I pay it off sooner.

Now I face the added cost of the property due to begin this September and the reset due to begin due for pay November 1st. I resent the letter of hardship after I requested information regarding the estimated amount of cost of the new reset of 2 points it came to something like 500 dollars more monthly. I don't have it plus the second mortgage, HOA and bills etc... I sent out another letter requesting a rate reduction after speaking with someone. Now they emailed my account messenger system this notice down below. Should I call to speak to someone or not?? I want to discuss and plan to add the property taxes to the principle and I need two months off to begin the new payment to fix a household problem and catch up some bills. They stated if I call that it would delay the process.

Also WAMU has a loss mitigation department but I am not behind only two weeks and I am going to pay the July amount on August 15,08. Should I call to speak the person assigned to me as a negotiator. Also I have a counselor with HOPE Alliance and she said that they sent something out also, she said that I was doing everything that she was going to tell me.

Can you tell me what are my chances of surrviving this hell hole.

Loan Modification View the Details Hide the Details

Workout Status Details: Your Loan Modification has been completed. If you have any other concerns, please speak to a customer service representative. Thank you.
Information as of: 07/29/2008
Workout Stage: Closed
Phase/Sub-Phase: Active Processing

Loan Modification View the Details Hide the Details

Workout Status Details: Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 08/27/2008. If your status remains unchanged after the 08/27/2008, please call and speak to a customer service representative. Please do not call back before 08/27/2008 as that will delay the process. Please respond promptly to any calls or requests that you may receive from us during this period. Lack of response will cause your workout to be delayed or cancelled. Thank you.
Information as of: 08/06/2008
Workout Stage: Processing
Phase/Sub-Phase:


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Old 08-14-2008, 11:38 AM   #2 (permalink)
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Re: Loan Mod, Work out circle

Juju,
Welcome to the forum and thanks for joining! One of the moderators will be by to answer your specific questions soon I'm sure...just wanted to let you know there is always hope! I'm involved with CW also..it takes time, but follow the advice given on here. Kinda sounds like you've been dealing with collectors and not negotiators and loan mod personel.
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Old 08-14-2008, 12:04 PM   #3 (permalink)
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Re: Loan Mod, Work out circle

Hi jujucarson,


Welcome to the forum and thank you for joining............

The process with Countrywide does take a while, although it takes less time than most lenders.............
It looks as though you have started the process and Countrywide does update their online information............

on the 27th call into the
Home Retention Team to get an update.........
1-800-669-6087

also call the negotiator with WaMu to check status there as well.........

Please keep us posted on your progress..........
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Old 08-14-2008, 01:52 PM   #4 (permalink)
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Re: Loan Mod, Work out circle

Thank you guys for the timely response I have been trying the number for the neigotiator for WAMU all day and left a message. I guess I will keep at until I can speak with her to see what the status is, so thanks again.
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Old 08-14-2008, 02:16 PM   #5 (permalink)
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Re: Loan Mod, Work out circle

yes hello again I just reached Ms Thomas my WAMU negoitiator she said that she just received my file this monday or so and would not be ready to answer for another week and half or so. Does this sound about right? Or should be trying to deal with someone else at WAMU?
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Old 08-14-2008, 02:28 PM   #6 (permalink)
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Re: Loan Mod, Work out circle

That sounds about right..............but call mid next week anyway to see what the status is........

Here is a contact number I have for WaMu in case it is different from what you are using...........

Washington Mutual
Loss Mitigation
1-877-533-8960
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Old 08-14-2008, 04:10 PM   #7 (permalink)
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Re: Loan Mod, Work out circle

Okay I sure will do that and by the way the negoitiator I was told is in Jacksonville FL. I received her direct number starting with a 904 area code and the toll free number supposedly is 1866 926-8937, nothing like the number you gave me. whats up with that? Man i hope im not getting the sham.
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Old 08-14-2008, 04:44 PM   #8 (permalink)
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Re: Loan Mod, Work out circle

I don't think that is the case..............it is just better to have multiple ways to make contact.........
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Old 08-18-2008, 09:02 PM   #9 (permalink)
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Re: Loan Mod, Work out circle

Hi I just have a quick question, as you can see above 8/01 they called what they are attempting a "General Workout', what is the difference between that and a loan modification. Is it the same thing and do I qualify?
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Old 08-18-2008, 09:25 PM   #10 (permalink)
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Re: Loan Mod, Work out circle

Did you call the direct number that I gave you? If so what did they tell you?
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Old 08-19-2008, 09:28 AM   #11 (permalink)
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Re: Loan Mod, Work out circle

No sir I haven't yet because you said to wait as they had posted to call on 8/27. The Countrywide account site said that I should wait until that time or else it could delay processing. The WAMU I am suppose to call mid week I think I may call today its Tuesday.
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Old 08-19-2008, 02:16 PM   #12 (permalink)
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Re: Loan Mod, Work out circle

O.k............Please keep us posted on what you hear..........
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Old 08-25-2008, 08:32 PM   #13 (permalink)
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Re: Loan Mod, Work out circle

Hi *** I got a call from this company (they are not my lender WAMU or Countrywide is) and gave them loose basic information no SSN to run or anything. So this is what they said:

Hello Julie,

We did speak on Thursday in regards to your loan remodification, and did submit the file. We have received approval on your file today. I would like to speak to you about the process now that your file has been approved so please give me a call at your soonest convenience. You can reach me at my office. Thank you.


Alex Doust
Senior Loan Officer

IS THIS LEGIT? SHOULD I TRUST THEM OR WHAT? PLEASE LET ME KNOW, I AM STILL AWAITING MY PROCESS STATED ABOVE SHOULD HEAR SOMETHING THIS WEEK I GUESS.
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Old 08-25-2008, 08:54 PM   #14 (permalink)
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Re: Loan Mod, Work out circle

Julie,


Please don't call this person back........there are numerous complaints about this company trying to misrepresent that they are calling you on behalf of Countrywide.............which is a lie.......they don't work for any lenders or represent any of the large lenders.........they are a bottom feeding mortgage company that sits and telemarkets people off of lists that they purchased from a credit agency and telling them that they are an entity of Countrywide or other lenders............
And people that are not as vigilant as you are being by asking us about them.............. when someone is desperate, they are easily taken in by the lies and this company counts on that desperation...........

You should save that voicemail and also file a complaint against them too............

Please just call the contact numbers that I gave you here.........and let us know as soon as you hear........
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Old 08-25-2008, 09:11 PM   #15 (permalink)
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Re: Loan Mod, Work out circle

Juju..

Listen to ***'s recommendations... Keep working toward doing your own mod and working directly with your lenders...rj
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Old 08-25-2008, 10:05 PM   #16 (permalink)
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Re: Loan Mod, Work out circle

hey thank you guys soo much, this is type of site that really cares and helps folk like me, I only wish I had this in the beginning stages of purchasing my home. This is great to hear from you guys so swiftly. I will continue to wait and pray for a great outcome with my mods.

Thanks again I will sleep well tonight.
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Old 08-27-2008, 01:03 PM   #17 (permalink)
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Re: Loan Mod, Work out circle

Hi ***

I just received a call from my negotiator Tamila Thomas of WAMU. I called her today after the 21 days and she returned the call with news. She said that they have agreed to loan modification by lowering my interest rate from 11.77 % fixed rate 30 year loan for my 2nd mortgage of 81,000+ to a 9.23% fixed with AM Amoritaztion of 120 months. My payments decreased from 826 to 701 a month. My fee is 375.00 dollars when I send in my docs notarized. I should get them in about two weeks she said.

Is this good? Oh yea I was current with my payments. Also this sounds good and is verry verry helpful for me financially I wont have to start my payments until November 1, 08 yea. I won't even need to pay this months either.

So for now Im happy but my real big concern is what is Countrywide gonna do. Man... I spoke to someone today and they said it is under review with Investors today the 21st day and I should check back later today. I can check the website first and call them later on what do you think? Is this promising?

Thanks forum for this great webste and I called my Hope Alliance counselor and she said to read my documents over and if it sounds like something I can afford to go for it.

So far so good they are responding within a timely manner of 21 days so far.

Looking forward to hearing from you or anyone. Thanks
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Old 08-28-2008, 08:11 PM   #18 (permalink)
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Re: Loan Mod, Work out circle

are these terms good?
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Old 08-28-2008, 08:29 PM   #19 (permalink)
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Re: Loan Mod, Work out circle

Hi Julie,


It looks good and if it saves you money..........even better
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Old 09-30-2008, 07:39 PM   #20 (permalink)
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Re: Loan Mod, Work out circle

Hi I havent checked in for awhile mainly because I was still awaiting an answer from Countrywide. Here it is I called on September 30 and it has been since Aug 1 that I completed my hardship etc... I checked and kept up via the website, well today I notice that my website said it was no longer posted as a modification workout. I called the home retention because it was time to make my payment which I couldnt afford the whole amount because they added my new escrow payment and I only had the regular amount. Now I can pay it but not until the 15th. It went from 2019.34 to 2576.00 that was including the new escrow. The new payment is not due to reset until Nov 1st. So I Guess what? they did tell me that I have been referred to the Heart Team and should be receiving documents within 10 business days or more due to the amount of loans they are servicing. They said that they sent it out Sept 28th to the Team and they expect it to be sent to me in 10 business days or more.Is this good news, has anyone had any success? Do you have any threads with success stories from the Heart Team? I know I dont know if it good until I receive the docs and read them over but is this really gonna happen? My investor is Citigroup bank I believe not sure if it is or with Citibank Residential, I know it was Citi residential lending with AMC before being sold to Countrywide before. Any info on this I would appreciate.

Thank You guys
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Old 09-30-2008, 09:02 PM   #21 (permalink)
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Re: Loan Mod, Work out circle

Hi is this Heart Team or Harte Team spell check the same as the HSA threads I reading because I wasnt late just had the late fees applied because I have been paying past the 15th for about 2 months. i was wondering because I am not sure I want just that or if it would help. Any info with the differences because my investor isnt Fannie Mae or Freddie Mac.
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Old 10-02-2008, 08:44 AM   #22 (permalink)
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Re: Loan Mod, Work out circle

Hi ***

I am checking this website for your response my subject is lit up as if you sent a reply but I don't see it. Am I missing something or have you answered yet? Just making sure that I am using this system correctly, thank you.
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Old 10-02-2008, 11:11 AM   #23 (permalink)
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Re: Loan Mod, Work out circle

julie,

You are using it correctly.............
The Heart Team is the ones that distributes the docs for the HSA program......

You should be receiving them soon...........

Who is the investor on your loan?
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Old 10-02-2008, 12:18 PM   #24 (permalink)
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Smile Re: Loan Mod, Work out circle

Thanks for responding, yes my investor is Citibank. Do you any idea of what type of workout this will be. I read other threads and some sites that suggested that HSA program only gives loans for delinquencies. I wasn't delinquent lately until this month. If I get the docs before the 30th I was gonna hang on to my payment because I dont have the full amount until the 15th because the amount increased after they added the escrow payment that they paid for to it. I did send them a 100 dollars to extend my past due amount to the balance and begin paying a lesser amount.

I am just curious because I have late fees equalling about 353.00 or so, but when I qualified I was current. If you have any info good if not I can let you know what the terms are after I receive the docs.

Thanks soo much, I am hoping to be a Success Story soon.
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Old 10-02-2008, 03:42 PM   #25 (permalink)
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Re: Loan Mod, Work out circle

Just let us know when you receive the docs and if you have any questions on them..............
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