I am glad I found this forumn, THANK YOU!... but reading the threads made me feel depressed yet a little relief as I am not going through this alone. Not that I am happy you are all in the same boat with me, but it is truely reliefing to know that I am not alone.
I lost my job in October 2008. Our lender was Flagstar Bank. I contacted them the following day and the answer that I got was typical answer that we're all know "we can not help you until you are delinquent". Nada, zero, nol!.
We submitted a hardship letter anyway in the same month but we did not actively start to call them until April 09 after President Obama's program came out. We continue to pay our mortgage with our saving because we had a great credit score and we did not want to ruin it. We also want to keep the house as we put 15% down payment on it which was the whole saving we did within 10 years prior purchasing the home in 2007. Even with multiple phone calls, the result was nothing.
On August 09 we could no longer pay our mortgage. I had relentlessly contacted Flagstar. In September 16, we received a letter from Flagstar Bank notifying that they have sold their loan to Nationstar and the transfer was to be on October 1st, 2009.
I had relentlessly called Flagstar, the negotiator who was helping me kept telling me another 2 weeks, another 2 weeks because she was helping someone who is in forclosure .. . After receiving the letter, I decided I need to speak with someone else... and I finally got someone who was wonderful enough to help us. We were DENIED for modification because our income is "too low" and my unemployment letter was only 1 month left!!!!! ... I was very frustated... if only they took care of us soon after the unemployment, the letter would have been still GOOD. I fighted so hard that I finally got 6mo forebearance just a day before loan transfer was to happen. This wonderful man, understood very well what we are going through. (God Bless him and his family for helping us - we need more human being like him).
We have not received the signed document from Flagstar but I have a copy that we signed. After the transfar, Nationstar start calling us and sending us letters that we are 2 months behind etc. We continue to pay the amount specified on forebearance but it has been very depressing to getting the calls and the letters.
I have done anything that I could do to possibly get a job.. ANY JOB!!. stores, restaurants so we can apply for permanent modificaiton.
However, reading from other forums, it is very discouraging to find information regarding Nationstar. Has anyone dealt with them?. Please share some info, tips, tricks or advise .. I could not sleep at night. I am focusing to find a job, taking classes to possibly change career .. whatever job that will cross path with me... I will take it.
If only these lenders are willing to work with us in this tough time, we are not trying to run away from our responsibility or expecting a hand out.. we are just common decent people who have worked hard to get a home. HONEST American people!!.
All, thank you for listening to my issue .. and thank you in advance for providing feedback. GBU.