Old 03-12-2008, 08:07 PM   1 links from elsewhere to this Post. Click to view. #1 (permalink)
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Question Can lenders lend to developmentally disabled without power of attorney present?

EXPLAINATION: I am currently a guardian to a gentleman named Richard who is developmentally disabled since birth. His income is only currently $510 per month SSI. He was married to his childhood sweetheart in the early 1970’s (She also is developmentally disabled since birth, age 6 years, and also paranoid schizophrenic and draws an income of $528 per month). Richard has the mind of a child. He was helped to purchase a small home in the 1970’s (less than 900 sq ft)by his wife’s grandmother but in the late 1990’s was coerced by one of his family members to sign papers to get a mortgage against the home which was free and clear at the time (what happened to the money ?????? That family member is now deceased.)
The mortgage was for $45,000 a 30 yr fix at 11%. His home was only worth (TAV…$59,000) at the time. The mortgage payments were paid in part by his SSI ($477 per mo at the time) and wife SSI($493 per mo at the time) and a job he does 3 weeks in the spring and 3 weeks in the fall at our local fair grounds where he makes minimum wage emptying garbage during the fair season. Their income and bills were over seen by his Mom until her health/age forced her into a hospital in late 2000. Prior to her hospitalization she helped him open several charge accounts too, Sears, Nordstrom’s, MasterCard, Capitol One Visa and an American Express credit card. He immediately charged them full (how he ever got the credit to begin without a co signer???? I have NO idea). His wife has never signed a contract, used a credit card or is even aware of their financial status. Her mental illness does not allow her to comprehend what is happening around her. She hides in the bedroom if someone comes to the door and talks to imaginary people constantly. She and Richard are married on paper but are not married in any other way. They live very separate lives and he/his Mom always took care of bills, shopping, finances ect. on her behalf.
He, Richard, having the mind of a child, (about 10-14 yrs depending on topic discussed but can not do simple math or read/comprehend above 4th grade level) was so excited each time he filled out an application because he got a free T-shirt, $5 cash or a hat or gift of some kind….he had no idea what he was really doing. As stated before, he charged the cards to the limit and the payments were more than he and his spouse were making on SSI. He was sinking fast. Especially after the Mother was hospitalized and could no longer help with repayment. He was left alone, retarded and unable to take care of his own finances .
I was asked by his Mom to become his Power of Attorney in 2001. Once that happened and I had some (stress LIMITED) insight into his financial situation I immediately helped him refinance to a 30 yr fix at 7% and borrowed enough to pay off the ALL credit card debts. The loan was for $59,000 and his home was appraised for less (at the time) but we complied with the lenders desire for improvements with some of the loan money. The new appraised value AFTER the improvements was $69,500.00.
As his POA in 2001 I had limited control over his finances and before long he had opened more accounts (with the help of a new girlfriend who also is developmentally disabled and garnishment proof. Almost everything charged was for her) and was doing the same thing all over again! Basically, I could only scold him and try to repair the damages. Eventually, I got him to stop opening charge accounts but there was already financial damage done. He still owed the first mortgage which was manageable and current but now had new credit card charges which were well over his income ability. I helped him budget and pay them so he wouldn‘t get into more trouble financially. I didn’t have internet access or the income to speak to an attorney for advice. So I just tried to keep him afloat but several of the credit cards got too costly and I had to allow the collection agencies to take Richard to court.
After we got into court and proved Richards mental disability, as well as low income, the judge always ruled in our favor and the credit card companies/debt collectors were forced to DROP all debt without prejudice. I have ALL of them documented, even a letter that was sent by American Express saying they wouldn’t take Richard to court to collect on his American Express charge card after reviewing the previous losses in court by other credit collectors. I got all his debts dropped one by one over the next 5 years because the courts and creditors agreed he can’t be held liable. Everything looked like it was going well until 2006, his Mother passed away, and soon after, he came to me and allowed me to see ALL his monthly bills (I thought I had them all under control already!!!) and to my horror I found out that American Express Home Equity coerced him into signing a contract for an equity line of $25,000.00 and he had also maxed that out behind my back between 2001 and 2002!!! (again most of the debt incurred was to impress his girlfriend).His Mom, via long distance had been helping him pay it off without telling ME until her death in 2006!!! It was a 5 year interest only.
I didn’t know what to do and had such limited legal rights to access his private information or even get American express to speak to me that I was forced to just pick up where his Mom left off with payments in order to keep him from going into foreclosure.
During this time I petitioned the courts to be his Legal Guardian which allowed me the right to start controlling and accessing all his financial obligations. Upon review, in Nov 2007, the state of Washington agreed he was not capable of living on his own or handling money without a guardian. He can not sign/enter into any financial obligations or contracts without me present or without the courts over seeing what is happening too. I am also a silent guardian to his wife since their finances are combined through marriage but the courts will not allow me to be a legal guardian to both.
All his/their other bills and his 1st mortgage are current and have never been late.
Since becoming Richards guardian I have been in constant contact with Ameriprise Bank (the company that purchased Richards account from American Express July of 2007). I explained why I question the validity of the debt and have given them all the proof that they have requested in order to review the account (proof of organic brain disorder since birth, court findings, dropped debts, letter from American Express dropping credit card debt, lack of income, proof of blindness, proof I was his POA at time of signing but was NOT present when he agreed to the American Express home credit, ect) I have faxes, emails, registered letters, phone records of every correspondence/contact I have had with Ameriprise since the dispute began.
Ameriprise, without ever allowing me to speak with more than a courtesy rep. finally gave me an ultimatem today, March 11, 2008. AA---I either accept a charge off (which still allows Ameriprise to steal any future equity Richard and his spouse will need for their nursing costs as they get older when the property sells). I REFUSE to allow a charge off. They NEVER should have been given the mortgage and furthermore his spouse NEVER signed the papers (Richard signed for her) but they are still including her in the debts and claim she did sign the papers.
BB----or I can reduce payments for 2 years as interest only and then start the whole nightmare over again at that time.
CC----or they will file for foreclosure immediately

MY 1st QUESTION: In 2001 his home was only worth $69,500.00 and already had a 1st mortgage fixed 30 yr for $59,000 at 7% interest. A---American Express had a representative come into my clients home and give him papers to sign without his Power of Attorney present.
B---Seeing that he is basically blind, unable to read and also knowing he is retarded (You can’t miss it. He has the look and just simple conversation tells you he isn’t all there).
C---- there was NEVER (and still isn’t) enough equity to afford a $25,000.00 loan to be approved.
D----He only had an income of $477 per month and a non participating spouse whose signature was forged with income of $493 per month. A current 1st mortgage with payments of $586.17 on a monthly combined income $970 per month disability.
They weren‘t even getting food stamps at the time and still had all utilities, property taxes, food, household goods and clothing to purchase each month !!! They were already at starving level when American Express gave them the loan!!!.
Was this loan legal?Does our country allow peditors to loan money to children???? They are both severly, mentally disabled.
If not…how do I fight it? Ameriprise is threatening foreclosure since I am now 90 days behind in his payments.


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Old 03-12-2008, 08:36 PM   #2 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Welcome and thank you for joining the forum....

The question that you ask could be construed as legal advice, so I will tell you that I am not an attorney...but, I am a lender, and we can not take the signature of someone that is not legally competent, however at the time that the equity line was originated there was no guardian, and as such that is a legal question....for an attorney...I suspect that if this were elevated to a level of that nature, i.e. in the courts....there would be an issue for the lender to address regardless of guardianship as it is clear that anyone in their ability to perceive would have known that there was a problem that precluded allowing a signature on an obligation of this nature from this individual. We do not allow drunk, underage or obviously "impaired" individuals to enter into agreements of this sort in the lending industry...we do know the difference to and we do know our responsibility in these issues at the upper levels of the industry management.

Please obtain very good legal counsel in this matter...right away....they will not stop with their process without very strong compelling reasons, like a court order. The party that you are assisting most likely qualifies for legal aid...get a good attorney... NOW!!!!

This is predation at its very worst, I am so sorry.
 
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Old 03-12-2008, 10:44 PM   #3 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you Poppy.
I will be searching for an attorney again "pro bono" tomorrow but am afraid it will be hard to locate. I have run into this in the past. The pro bono lawyers prefer illegal immigration cases rather than developmentally disabled cases. I have applied to all the senior, disabled and low income institutions but have had no success.
Very sad. My client comes from a line of men/women who have served this country and paid taxes but now their child needs help and it isn't available. He was born here, speaks english and doesn't have a crime record so he isn't eligable for free help.
Been looking, made many calls, stood in many lines over tha past 5 years on his behalf. Been there, done that. There is no money to be made defending him and no political agenda either for the attorney to platform.
Very tough to find.......
Wish me luck!
)
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Old 03-12-2008, 11:06 PM   #4 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Try this....they are non-profit and in Seattle, if you are South and in Vancouver, well, this is for the full state.

Welcome! — Disability Rights Washington

You may have tried them before...but again...maybe they will help.
 
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Old 03-13-2008, 09:08 AM   #5 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you Poppy
I'll keep an update as things unfold

)
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Old 03-13-2008, 09:27 AM   #6 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Romich,
Please do keep us updated on this situation.......
It is such a heartbreaking situation and I wish you the best of luck with the fight.......
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Old 03-13-2008, 12:32 PM   #7 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you for the well wishes. Yes, I will keep you updated. As a matter of fact I contacted my local news channel here in the Seattle area and they are interested in doing a story. First I have to prove what I say is true with documentation and then wait until they are ready for an interveiw with Richard and I. The sooner the better.

Thanks again
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Old 03-13-2008, 01:28 PM   #8 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Just a note:
I just received a nasty phone call from Ameriprise demanding to speak to Richard and refusing to speak to me even though I am his legal guardian. I was polite and explained that whatever she has to say she must tell me. His health/mental state doesn't allow him to take business calls and if she looked up the info on his acct she will see my name listed as legal guardian and I am the one to speak to. She asked my name and then said, "yes, I see. Here you are" and I said, "so how can I he;p you?"
She replied that she needs a payment ASAP and I need to schedule (verbally) when Richard is planning to pay his mortgage payment. I explained he isn't ever going to pay it and also a brief explanation why (But she is the same person who calls every 2 days to harrass us for payment. She already has heard the story and couldn't careless). Anyway, we were polite to each other until she said "He doesn't have a leg to stand on and they will proceed now with forclosure." She accused me of being a liar and claims there are no records in his file showing contact with Ameriprise since Nov 2007. She claims I am ,QUOTE: Blowing smoke out my a$$.
Hmmmm? Interesting. So I just hung up. I don't need that kind of language or threats or accusations. I actually thought Ameriprise was one of the nicer companies to deal with under these circumstances. They were always very polite in the past in the customer service dept whenever I had anything to email or call about....hmmm. It caught me off guard.
I wonder if the change in attitude is happening now because I made it official that I CANNOT and/or WILL NOT make attempts to request them to "drop the account without prejudice?" anymore. I mean, it is their choice to have me look for legal council and also seek for damages as well as getting the account dismissed. I told them in the beginning I would be willing to sign papers promising not to seek damages or repayment to many paid out by Richard so far if they were willing to just drop the whole thing. I really thought after they reveiwed it all in detail they would agree that is would be best to just let it all go but I was wrong.
I will start taping future calls from them and see if I can get some of the swearing on tape.....
might look good in court for our argument.
But the point I wanted to make was this: Since Nov 2007 I updated all info with Ameriprise and told them they could no longer call Richard or his wife at home. Thye are legally required to call my home and only talk to me! I have total documentation proving they have that info, including a letter they sent Richard at his home which stated that they would no longer contact him. Well, well, well, after I got the snitty phone call I answered another phone call and it was Richard calling to tell me that Ameriprise had just left a message on his answer machine asking him to call Ameriprise at his conveniance!!!!! Can you believe that? They know he can't be talked to. They know that these calls upset him and his wife!
Anyway, I am running over there right now to keep the tape that the message was left on so I have more documentation on how they do business.
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Old 03-13-2008, 03:02 PM   #9 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Please contact the following agencies HUD Homes and Communities - U.S. Department of Housing and Urban Development (HUD) FTC www.ftc.com
Your state Attorney General State of Washington and lodge complaints with all logs and documentation immediately and find that attorney, however I do believe that the State Attorney General of Washington will make some really good inroads for you with a proper complaint...particularly with this sort of disregard for protocol.
 
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Old 03-13-2008, 08:48 PM   #10 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

If you go to the nearest social security building in your town and explain that this person is on SSI they can help you with a lawyer.
A person on SSI has rights under the handicap laws.
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Old 03-14-2008, 04:26 PM   #11 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you!
First thing Monday Morn!
)
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Old 04-01-2008, 03:23 PM   #12 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Ok Ok
It has been a few weeks since my original post. Since that time I have located an attorney "pro bono" who is willing to take the case since reveiwing all my documents which show that my client is developmentally disabled. Unfortunately the office that this attorney works from is closed until mid April but even with that, we should be able to stop the foreclosure for now.
I also took advice from many who wrote me and I have contacted:
The attroney General for WA state,
the FBI-mortgage fraud division,
the Northwest Justice program,
the WA state dept of financial institutions,
the better business buerau....
All are very interested in what has taken place. They have all been sent documentation and conducted phone conversations with me to gain more clarity about the original loan and also to better define the defendants developmental illness. Each agency has either filed a complaint on our behalf or has opened an investigation to gather more information about what did/didn't take place during the signing for the loan and also if they have enough evidence to pursue the case in court. These entities will proceed at their own discretion and won't have much to do in helping our private suit against American Express/Ameriprise but at least it is being watched, recorded and investigated. If we win our private suit (in this we are only asking for the loan to be dropped without prejudice. We are not suing for profit or to get any money back they have already swindled from him. We just want it dropped and he be left alone to live out his life in his home) then we will take that info to the FBI and more than likely they will follow up from their "Mortgage Fraud Dept" and do whatever prosecuting/punishment they do. I believe they can come after American Express with criminal charges....I think. Don't quote me...
But, in closing, the best news of all is that we have an attorney and we hopefully can stop the foreclosure.
I will continue to update as we proceed.
Thanx to everyone who has been an ear. The advice you gave me boosted my confidence and also sent me in the right direction for who to contact and ask questions. It all helped me, greatly!!.....
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Old 04-01-2008, 09:46 PM   #13 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

I am glad that you are getting some interest from the authorities, what was done was unconscionable and probably illegal as your have pointed out.

Please keep us posted and let us know how things are going.
 
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Old 04-11-2008, 11:08 AM   #14 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you for the well wishes Mary,
Actually I do have some updates as of today.
Anyone reading this who might be in the same situation will want the addresss and email I have listed below. Hope it helps others.
UPDATE APRIL 11 2008:
I was contacted by "The deptartment that over sees what Ameriprise is doing. It is the department that I have been trying to reach for months but always get a "run around"....
Well, I guess persistance pays off because after I made so many contacts to higher authorities about the case the " Dept of Financial Institutions in Olympia WA" contacted the department that I have been seeking all along.
Their representative called me directly to discuss the situation. I faxed a detailed expalanation to him as well as all the supporting documents showing the lack of mental capacity since birth, lack of income, lack of equity in property at the time, and also the court order given in 2007 showing he isn't capable if making financial decisions as of 2007. The original loan by American Express was issued in 2002 and sold to Ameriprise FSB in 2006 and paid by his mom until she died in 2006 but it was all done in his name alone and on his home alone, no one else to foreclose on or come after. I believe his Mom didn't know her legal rights to question what her son had done and therefore she just paid the interest only loan to keep him from foreclosure. She was in her 80's and not highly educated so I believe she meant well at the time but ultimately allowed her son to continue to be a victom of the fraud perpetrated against him which ultimately is a form of abuse against disabled persons. As, stated before,I was brought into the situation well after the loan was established and I have had to do many hours of back tracking to locate where/who and how the loan originated.
One representative I contacted at Ameriprise claimed that he must have had the capacity to sign in 2002 or the loan NEVER would have originated! Well, if that is their argumant I can prove otherwise because I was issued a certfied letter from Social Securty that updated his disability and went on to say that he has not improved, in fact it has declined steadily since his 2nd evaluation at age 18 in 1973!!!
So I will use that piece of information too in future dealings.
Coming back to the phone call I recieved from the department who over sees complaints about Ameriprise, the representative said he sends a letter of confirmation out to me 1 week after he receives the faxes and then within 3 weeks he will have it reveiwed and have a reply from Ameriprise about what they are or aren't going to do with this case and why they believe what they are doing is right. He assured me that in most cases once he and his office contact Ameriprise about a particular complaint that Ameriprise often opts to stop foreclosure temporarily and they often take the advice of his office on perminant decisions (but assured me there are no guarentees). He said after he reveiws the case that he will advise Ameriprise on what to do but can not guarentee that they will stop "foreclosure permanently" or drop the debt without prejudice as I am requesting. (dropping debt without prejedice means they can NEVER coma back at him EVER again! It is crucial that it be dropped without prejedice and not just be "written off" which allows them to come back and collect when the home is sold to provide nursing care for him).
Anyway, the department that I so desperately had been blindly seeking is an office within "THE DEPARTMENT OF FINANCIAL INSTITUTIONS DIVISION OF BANKS" and the particular office that is investigating and contacting Ameriprise directly is:

"The office of Thrift Supervision" attn: consumer affairs
PO BX 7165
San Francisco, CA
94120
Email: consumer.complaint@ots.treas.gov

I will post again in the next few weeks with updates...
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Old 04-11-2008, 11:20 AM   #15 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Romich,

thank you for the update.............this situation really does need to get noticed and with the resolve that you are seeking. I can't believe that Ameriprise still thinks what they did wasn't wrong..........what a joke........

I hope this works out for you and Richard.........

Please do keep us updated......
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Old 04-11-2008, 01:39 PM   #16 (permalink)
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Re: Can lenders lend to developmentally disabled without power of attorney present?

Thank you. Yes, I am determined to stop this dead in its tracks. I hate to think of it actually ending up in court though. It would be so much easier if Ameriprise will do as I ask and with a clear conscience but then again if it goes to court and we win then we will be setting a precedence for future “abuse of disabled persons” cases for other attorneys and/or law makers to review and set up new guidelines to protect developmentally handi capped from this type of situation in the future.
I am discovering more and more senior citizens in this situation too! Some even suffering from Alzheimer’s at the time of signing........ARGH!! Some of these mortgage brokers and lending institutions are unconscionable!
Either way, in court or out of court I will fight. If it ends up in court and for some crazy reason or technicality the judge rules against us you will then hear of me appealing and I will scream long and loud until every TV network, Washington DC and every lender hears my cry. I want the public to be aware of this so they can protect themselves AND their loved ones from this.....
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