desperatley need help with Indymac Loan mod

[jlhuskerfan]

I have been working with Indymac for almost a year trying to get my loan modified. I got my paperwork in for a modification with the first payment on august 24th. I called a couple of times a week to check on it. Was told they had it and did not need anything else. Then suddenly on the 24th of Sept. I am told my modification has been declined because I did not provide satisfactory proof of income. I was stunned. Was told by Indymac yes we "dropped the ball" but to bad so sad we will not reopen the modification I have to resubmit, and start this months long process all over again! What can I do I am currently 4 months behind to the tune of almost $13,000. They started to foreclose on me last May when I thought they were working with me. They have blind sided me again. What can I do? They stonewall me when I call the modification department. They say there is no way to expedite it. They will not let me talk to a supervisor.

[Evan Bedard]

Hi jlhuskerfan welcome and thank you for joining.

I have been working with Indymac for almost a year trying to get my loan modified. I got my paperwork in for a modification with the first payment on august 24th. I called a couple of times a week to check on it. Was told they had it and did not need anything else. Then suddenly on the 24th of Sept. I am told my modification has been declined because I did not provide satisfactory proof of income. I was stunned. Was told by Indymac yes we "dropped the ball" but to bad so sad we will not reopen the modification I have to resubmit, and start this months long process all over again! What can I do I am currently 4 months behind to the tune of almost $13,000. They started to foreclose on me last May when I thought they were working with me. They have blind sided me again. What can I do? They stonewall me when I call the modification department. They say there is no way to expedite it. They will not let me talk to a supervisor.

If they already sent you an agreement to start paying on they cannot take it back in the middle of the agreement. They should have already calculated all of your information before the offer was made. Keep calling and talking to as many reps as needed be and also request to speak with a manager/supervisor. They can not tell you that you can't speak with their supervisor...

[jlhuskerfan]

they said the proof of income was not adequate. They sent the proposal and it said they had to aprove it to submit the paperwork with the first payment which I did. Now I resubmitted it. I will keep calling them everyday. They refuse to let me speak to a supervisor.