Old 08-11-2009, 08:23 AM   #1 (permalink)
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My BOA Story

First off I want to say that this site is great, and very helpful. I appreciate all the info and the feedback that I anticipate recieving after I post.

My hardship letter to BOA is posted below. My situation is that I am not currently late nor have I ever been late. I purchased my home 2 years ago and did a FHA loan with no money down. Paid 175,500 for it and the same exact home is selling for 125,000 now. The builder forclosed on more than half the properties in the neighborhood (all new homes). I was making about 60K when I qualified for the loan. I was laid off in March of 2009 and started a new job in May (luckily). I make 45K now and am struggling. Please read the letter and let me know of any thoughts on the letters effectivness and what you all think my chances are.

I want to thank you all ahead of time for taking the time to read and give feedback.

Name removed
Bank of America
Loan #: XXXXXXXX

To Whom It May Concern:

I am writing this letter to explain my unfortunate set of circumstances that have caused me to become very concerned about my mortgage. I am current on my mortgage as of today’s date and have yet to fall behind. However, I am in fear of what is to come due to my financial hardship and would like you to consider working with me to modify my loan. My number one goal is to keep my family’s home and I would greatly appreciate the opportunity to do that.

The main reason that I am concerned is because of my financial and employment situation. I have called you to keep you informed about my current situation and to inquire about assistance. Until now, I have been declined due to not being late on my payments. I was employed with HSBC as a Senior Account Executive until March 2, 2009. I was employed with them almost 3 years and when I obtained my current mortgage with you. I made around $59,000 annually with them when I obtained my loan and when the company closed its doors this past March. I received a small, 4 week pay severance and company paid medical coverage for me and my family through July 2009. I was able to receive some unemployment compensation but was also forced to use some credit to maintain my bills. On May 4, 2009 I was fortunate enough to find a new job with a local bank but at a significant reduction in pay. My current salary at the bank is $45,000 annually – $14,000 dollars less then before. I was able to manage the past few months utilizing the HSBC paid medical cobra coverage. However, beginning on my next pay check, I will be paying approximately $224 per pay period for my family’s health coverage. That is around $450 less per month than what I have received over the past 3 months. This decrease in net income is going to have me at a deficit each month.

The other reason I am concerned is due to my property taxes. You currently have me escrowed for around $422 per year on property taxes and this past year my taxes were over $1700! I have done the math and know that I will have to make up a very large difference of my property taxes and escrow account, which is currently in the rears. I have enough to make up the difference from this past year but have struggled to get enough saved for this upcoming years taxes. If I am able to make up the deficit in this years taxes and the negative escrow balance, my mortgage payment will still increase by more than $100 per year at the time of my next escrow analysis! If I am not able to make up the balance, I am sure it will go up even more. My property is currently assessed with the county for around $165,000 – which is $10,000 less than what I paid. My home was a new home when I purchased it and approximately 1 year after purchase, the builder foreclosed on the remaining properties in the neighborhood, being more than 50% of the total subdivision. People have recently been able to purchase my exact model home for less then $125,000, which is $50,000 less then what I paid! I am currently disputing the tax assessed value of my home in hopes of saving some money on the property taxes. With that being said, I am very upside down on my home and I have no chance of refinance. My one and only option is a loan modification.

To tell you a little about myself I married my wife very shortly after purchasing the home and adopted her 2 children. Since then, we have had a child born this past November and the baby has had some complications but is currently doing much better. My wife was working part time before and shortly after her pregnancy as a waitress but has not been able to return to work the past 4 months due to lack of shifts at the restaurant. I am also in need of a new vehicle as the 2 that my wife and I have are not running very well and rather old with high mileage. Thankfully, I do not work far from home so I am able to keep miles off of our vehicles. However, I don’t currently have a reliable mode of transportation for my family of 5 but my parents have graciously allowed me to borrow one of their vehicles for the time being.

My situation has improved since being laid off from HSBC and starting my new job, and I believe that I would be able to manage if granted a loan modification. I believe that if I was able to offset a portion of the medical coverage cost, I would be able to keep current and satisfy my mortgage and other debts. My wife and I would appreciate if you can work with us to lower the monthly payment and/or amount owed so we can keep our home and also afford to make amends with Bank of America.

We truly hope that you will consider working with us and we are anxious to get this settled so we all can move on.

Sincerely and Respectfully,


xxxxxxx xxxxxxxxxx
08/10/2009


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Old 08-11-2009, 09:11 AM   #2 (permalink)
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Re: My BOA Story

Hi z24dawg89 welcome and thank you for joining the community.

Its hard to say what your chances are because every mod is case by case and even homeowners in the same position don't always achieve the same modification. Even though you are current should not be a problem because quite a few people here have recently got a modification from BofA while current. But I would have to say your hardship looks great and you put much thought into it. You can also find some other great examples here:

Examples of a Hardship Letter
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Old 08-11-2009, 09:19 AM   #3 (permalink)
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Re: My BOA Story

Thanks Evan for the thoughts. I will keep my story updated as soon as I hear from BOA. Anyone elses feedback is much appreciated.
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Old 08-12-2009, 09:54 AM   #4 (permalink)
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Re: My BOA Story

Hey z24dawg89. I'm also current with BofA and I was just put on a three month forebearance to make me fall behind on my payments so I qualify under the terms of the private investor who owns my loan. I've also read a couple of posts on this site about people who got a loan mod while they were still current so keep up the good fight.
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Old 08-12-2009, 10:35 AM   #5 (permalink)
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Re: My BOA Story

Hi kuchu0 welcome and thank you for joining.

Your right there are still homeowners being apporoved while maintaining current on their mortgage..
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Old 08-12-2009, 10:36 AM   #6 (permalink)
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Re: My BOA Story

KuchuO,
Congrats on getting the forbearance. I dont mean to discourage you with this. But a word of caution. My cousin was given that same story by BoA and she had forbearance for three months since April this year. Guess what after the three months was over, she tried calling the guy who claimed to be her analyst. The very person who gave her the forbearance to now modify her loan in July. And guess what the lying machine did.They said they had assigned her a new analyst and that she should wait. COllection people have been calling her asking her for the full amount she originally pays.So you have to be proactive with it. They lie and lie and lie.This is my opinion about BoA. But keep fighting.The very thing I am also doing.
Good luck
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Old 08-12-2009, 12:12 PM   #7 (permalink)
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Re: My BOA Story

Thanks kuchu0.

That does sound like you should proceed with caution. I feel as though I will do everything to keep my payment current, and to fall behind on purpose just scares me. Thanks for the input and good luck with it. Keep me posted.
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Old 08-14-2009, 10:55 AM   #8 (permalink)
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Re: My BOA Story

kuchu0,

Could you elaborate on what you have working with BOA? I went home and the 3 month forberance thing is getting my curiosity. I also wonder if my loan is bank held or private investor? Like I said, its an FHA loan - is there anyway to tell?
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Old 08-14-2009, 11:48 AM   #9 (permalink)
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Re: My BOA Story

Quote:
Originally Posted by z24dawg89 View Post
kuchu0,

Could you elaborate on what you have working with BOA? I went home and the 3 month forberance thing is getting my curiosity. I also wonder if my loan is bank held or private investor? Like I said, its an FHA loan - is there anyway to tell?
I think when they private investor, it simply means it's not owned by federal lenders like Freddie Mac and Fannie May. My sense is that it may generally be better to have the federal lenders because they have to follow the guidelines that have been set at the federal level. My private investor is not even allowing me to do a loan mod while I'm current. That's why my analyst suggested putting me on forebearance to make me fall behind by some 90 days.

The way it was explained to me is that with my lender you have only two options if you're still current (1) refinancing (2) forebearance. I'm not eligible for refinancing because I'm too far upside down. So the only option I was given was to go into forebearance so I could reapply once I had completed the forebearance period.

My primary concern with this is the fact that after three months, I'll have to go through this process again. Basically, once the forebearance period is over, I don't think the bank has any plans to continue not reporting my delinquency. That is extremely perplexing to me because on one hand, they put me on this forebearance plan so I qualify under the investor's terms. They made sure that the process wasn't going to affect my credit history, and for that I'm grateful. But based on what priscilla was telling me earlier, they sometimes give yo the run around when the forebearnace period ends. Having spent two months trying to get stuff done, I'm wary of how much longer this could take. So if my loan forebearance ends in three months and these guys keep giving me the run around for another two months, I'm worried about what kind of impact that's going to have on my credit history.

The BofA reps I talked to about this were shockingly clueless. Some of them told me that I would want to become current at that point if I wanted to be considered for a loan mod. I was like why the hell would I do that when I've already been told that my private investor would only consider loan mods for delinquent loans. That would be totally defeating the purpose of doing this forebearance stuff. The other thing that was suggested to me was going into this repayment plan when I make partial payments on what I owe. But I don't know if that is still going to mess up my credit history or not. Also, I don't know if that will make me ineligible for a loan mod with the private investor again. Basically, I sort of feel like 90% of BofA employees are more clueless than someone who has spent half a day reading through these forums. The stuff they tell me doesn't pass the simple logic test so I really don't take anything they tell me as reliable information and I always try to get as many opinions as I can. The problem is it's rare to get the same information twice from their employees so you're left with several conflicting messages.

Bottom line is, the most sensible person i've talked to so far is my analyst. And he's the one who suggested putting me on forebearance and seeing that I have very few other options, I've decided to do it. I think I was mostly motivated by the terms he said I may be eligible for (2.375% for the first five years and some 5-5.5% for the next 35). So we'll see what happens.

As far as your question, how can you tell if your loan is owned by a private investor or not, you just have to ask and they generally tell you.

You can find more details about my situation here.
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Old 08-14-2009, 01:07 PM   #10 (permalink)
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Re: My BOA Story

Very helpful. Thank you very much. I faxed my information to BOA on 8/10 and hope to hear something soon. I plan to call early next week to check reciept of my documents.
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Old 08-18-2009, 09:00 AM   #11 (permalink)
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Re: My BOA Story

Just spoke to Anya at BOA (just a CS rep) and was told that I was documented into the system on the 15th and that I would be assigned to an analyst within 2 weeks. Then, 4 to 6 weeks from that time a decision will be rendered.

Just wanted to post my update and see if this sounds resonable to everyone. Thanks!
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Old 08-18-2009, 10:25 AM   #12 (permalink)
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Re: My BOA Story

Quote:
Originally Posted by z24dawg89 View Post
Just spoke to Anya at BOA (just a CS rep) and was told that I was documented into the system on the 15th and that I would be assigned to an analyst within 2 weeks. Then, 4 to 6 weeks from that time a decision will be rendered.

Just wanted to post my update and see if this sounds resonable to everyone. Thanks!
That's great news. That's actually a little faster than it took me and my friend to get an analyst assigned (one month). Of course, you always have to take what these guys tell you with a grain of salt. I would call the officials listed on this site if they haven't assigned anyone to your case after two weeks.
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Old 09-02-2009, 07:04 AM   #13 (permalink)
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Re: My BOA Story

OK. I have recieved a letter now that states confimation of recieving my documents with the typical timetable of when I will hear something. This is great but now I have discovered another possible solution to my mortgage. I deal with a lender that would be willing to do an FHA streamline refinance for me at no cost and PAR pricing. I would get 4.875% which is great compared to 6.00% now. I would pay for just hard costs like credit or tax and flood certs and attorney. I calculate that I would save about $140 a month on my payment. This all sounds really great. And I am in the mortgage business and this is the lender who I currenty put several of my loans through so I know its not a scam or anything.

So, I am looking for some opinions. Do you guys think I should hold out and wait to hear a decision from BOA or do you think I should try the streamline now while rates are low? It a tough decision and I am torn.

Thanks
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Old 09-02-2009, 09:49 AM   #14 (permalink)
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Re: My BOA Story

It's hard to tell you to go one way or another zdawg. My understanding is that you'll probably save more than $140 per month (maybe even considerably more) if you were to get your loan moded. However, that's never guaranteed so you may want to go with something that is guaranteed. I think only you can make this decision.
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Old 09-02-2009, 09:55 AM   #15 (permalink)
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Re: My BOA Story

Yea I know...

How about putting it like this. "What would you do?"

Just curious. I am leaning toward waiting until I get an answer regarding the mod. Still very torn.
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Old 09-02-2009, 11:35 AM   #16 (permalink)
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Re: My BOA Story

I would wait and hear from BoA first. A modification will definitely save you more money than $140 a month. BoA just sucks as plain as that. Good luck with whatever you decide to do.
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Old 09-02-2009, 02:08 PM   #17 (permalink)
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Re: My BOA Story

I, personally, would try to get the loan mod. Another option you may have is to refinance and still continue trying to get the loan moded. I've had a friend who got a loan mod and then went ahead and got another loan mod with better terms three months later. So yeah, I think I'll go for the loan mod.
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Old 10-02-2009, 08:40 AM   #18 (permalink)
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Re: My BOA Story

Update:

I called on 9/2 and talked to a CS rep that said I should have an answer between 3--45 days from the date that the financials were updated - which was 8/20. I said OK and thanked her for the info.

I called today, and spoke to a CS rep and he put me on hold to check the status. He came back and said that they were expecting a "tool" to be in place for "loans in imenent default" by this time but it still is not available. He went on th say that it could be another 2-4 weeks (or even longer) before I hear anything and said that he appreciate me calling to keep BOA on their toes.I politely thanked him for his time and hung up.

My thoughts:
WHAT!?!? 2-4 weeks or longer! Come on now. What do you guys think? Should I try sending an email to one of the BOA executives at this point? I really dont want to just let it sit for several more weeks or even months.

I appreicate your help and thoughts!
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Old 10-05-2009, 07:28 AM   #19 (permalink)
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Re: My BOA Story

Anyone with any suggestions?

I thank you ahead of time for your help.
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Old 10-05-2009, 09:06 AM   #20 (permalink)
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Re: My BOA Story

z24 - have you been assigned to a "negotiator"? Is that the person you are talking to? I have not heard of this new tool being put in place, that is interesting. I have been waiting since March/April to get my loan modified. Was current until last month. I wish I knew what to tell you. Perhaps Moe's meeting this week with Dan from BOA will get us some much needed information. We are hoping that a timeline can be put in place so that we all know what procedure/rules will be followed. If you have not been assigned to a negotiator, you need to be. It seems that is the first step in this unbelievably long process. Stay tuned for the results of Moe's meeting at the end of the week.
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Old 10-08-2009, 01:37 PM   #21 (permalink)
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Re: My BOA Story

Are there are any more Taylor Bean & Whitaker victims out there?
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Old 10-13-2009, 08:19 AM   #22 (permalink)
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Re: My BOA Story

Quote:
Originally Posted by nativelasvegan View Post
z24 - have you been assigned to a "negotiator"? Is that the person you are talking to? I have not heard of this new tool being put in place, that is interesting. I have been waiting since March/April to get my loan modified. Was current until last month. I wish I knew what to tell you. Perhaps Moe's meeting this week with Dan from BOA will get us some much needed information. We are hoping that a timeline can be put in place so that we all know what procedure/rules will be followed. If you have not been assigned to a negotiator, you need to be. It seems that is the first step in this unbelievably long process. Stay tuned for the results of Moe's meeting at the end of the week.
I have been assigned an account specialist which I have yet to speak to. Customer Service tells me that the file can change hands so she may not be the one I end up with.
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Old 10-13-2009, 08:30 AM   #23 (permalink)
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Re: My BOA Story

Also native, anyword on the meeting with Dan and if any info is posted could you please direct me to it?

Thanks,
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Old 11-05-2009, 08:13 AM   #24 (permalink)
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Re: My BOA Story

UPDATE:

I called on the 27th of October and was given a glimmer of hope that by the 3rd of Nov, something was to be done. The CS Rep told me to call back on say the 5th if I have not recieved a phone call by then. Well, I call today and guess what? Nothing! I have now emailed Mrs. Desoer and I hope that things will start to move in the right direction.

Thanks for all the help thus far.
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Old 11-05-2009, 09:06 AM   #25 (permalink)
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Re: My BOA Story

Quote:
Originally Posted by z24dawg89 View Post
UPDATE:

I called on the 27th of October and was given a glimmer of hope that by the 3rd of Nov, something was to be done. The CS Rep told me to call back on say the 5th if I have not recieved a phone call by then. Well, I call today and guess what? Nothing! I have now emailed Mrs. Desoer and I hope that things will start to move in the right direction.

Thanks for all the help thus far.
Good luck to you... I know dealing FHA loans can be very difficult to do anything with since their are stricter guidelines placed on them. If you have not already done so, read up on the FHA-HAMP program: Making Home Affordable Program Extended to Include FHA Insured Mortgages
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