We have a $70,000 2nd mortgage with PNC (was National City), and are in the process of working a short sale through the system. PNC is trying to make us sign a deficiency agreement and will not process our paperwork, nor assign a negotiator, until we sign the agreement. We are kind of resigned to signing the agreement as it sounds like this is their standard corporate practice. Wondering if others have had experience signing this form, but still having success in getting PNC to both release the lien and waive the right to pursue a deficiency judgment. If so, what percentage of the loan did you have to settle on? Finally, what experience have others had in negotiating with a collections agency if full settlement could not be reached with PNC? Thanks much for the thoughts.