Trouble with CitiMortgage subordination request - Loan Modification Forum

frustrated w/ citi · 06-19-2009, 09:50 AM

^{I am in the process of refinancing my primary mortgage loan (with NationStar Mortgage) through the Obama Home Affordable plan. NationStar has sent the subordination request to CitiMortgage (the 2nd lienholder) and this is where the process is hung up. Citi originally advised both NationStar and I that the subordination process would take a maximum of twenty-some-odd days (I believe it was 25). They are now advising me that it will take as many as 75 days. Apparently, due to their backlog, they decided this would be the case for all requests received after June 1. They are unwilling to do anything for me other than apologize for the inconvenience. I have already had to extend my rate lock once and now it looks as though I will be extending for a 2nd and possibly 3rd time before this is resolved - and that's assuming that they agree to subordinate.

Please advise if this has happened to you and/or if you know of any recourse I may have regarding this matter. Is there someone at Citi I can speak with (and/or bribe???) to get my request expedited? Help!

Thanks in advance for any assistance/advice!}

Moe Bedard · 06-19-2009, 03:52 PM

you can try contacting the executive team to see if they are able to help........
1-866-255-3901

06-19-2009, 09:50 AM	#1 (permalink)
frustrated w/ citi Junior Member Join Date: Jun 2009 Posts: 1 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Trouble with CitiMortgage subordination request ^{I am in the process of refinancing my primary mortgage loan (with NationStar Mortgage) through the Obama Home Affordable plan. NationStar has sent the subordination request to CitiMortgage (the 2nd lienholder) and this is where the process is hung up. Citi originally advised both NationStar and I that the subordination process would take a maximum of twenty-some-odd days (I believe it was 25). They are now advising me that it will take as many as 75 days. Apparently, due to their backlog, they decided this would be the case for all requests received after June 1. They are unwilling to do anything for me other than apologize for the inconvenience. I have already had to extend my rate lock once and now it looks as though I will be extending for a 2nd and possibly 3rd time before this is resolved - and that's assuming that they agree to subordinate. Please advise if this has happened to you and/or if you know of any recourse I may have regarding this matter. Is there someone at Citi I can speak with (and/or bribe???) to get my request expedited? Help! Thanks in advance for any assistance/advice!}

06-19-2009, 03:52 PM	#2 (permalink)
Moe Bedard Founder Join Date: Aug 2007 Location: Southern California Posts: 16,887 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Trouble with CitiMortgage subordination request you can try contacting the executive team to see if they are able to help........ 1-866-255-3901 __________________ Moe Bedard Founder LoanSafe.org "America's #1 Home Loan Forum" LoanWorkout.org "America's # Loan Modification Blog" Get My FREE Loan Modification E-Book \| Please donate to LoanSafe.org \| Loan Modification Training For Attorneys \| Rate Your Mortgage Servicer The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

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