Faxed in mod papers

[Lori25]

Hello there!

Well last wed I finally faxed in papers for a modification request. I had emailed Jim Davis to find out where to fax them and he gave me his fax number and said he'd get them to someone. Sure enough he did - I received a call that afternoon from a Jennifer Flores who was looking over my stuff. I had to fax in other documents for the government program - HAMP I guess - even though I knew I wont qualify for that. Income to debt ratio or whatever it is doesnt meet the qualifications. I also read on here that someone said when trying to qualify people for HAMP, that AHMSI doesnt factor in the other living expenses when doing the calculations? So then why when i had to fill out the paper work for that it asked me for my other living expenses? that seems ridiculous they dont take that in mind...again not that i think it would make a diff whether or not i qualify but still.


I was out yesterday and missed Jennifer's call and called back this morning and am waiting to hear back. In the meantime this morning I faxed over another letter to her with the intent to foreclose letter we got in the mail on friday. Nice. We are consistently 60 days behind - we try and try to get caught up - but it does not ever work that way and we are able to make only one payment per month. Something else I faxed in with my papers last week is something I found on a thread on this site - someone had posted a link to an article by the VP or one of the VP's of AHMSI on principal reduction - so I faxed that in. I know its impossible to get one but I figure if I can at least show them that even their VP is talking about and realizes there is something going on.......who knows maybe it'll help somehow.

Anyway.........I am sure she called me yesterday to tell me we dont qualify for HAMP and find out what we can do from here - i am hoping for an in house modification. Got one last year but it really didnt end up taking much off the payments and I have heard of people getting more than one so fingers crossed. We stayed afloat for a while but had a lot of unexpected expenses come up that led us to get behind again.

The intent to foreclose ticks me off because again, while we are 60 days behind we ARE making one payment per month - so we are doing something. I read about others who are walking away or who have been in their homes for months or even a year without making a payment and yet here we are 60 days , making one payment per month (even though its late) and we get hit with this......

Anyway just kind of rambling here - and hoping something good comes of it.

Lori

[nicole nguyen]

Hi I posted the thread above: Too good to be true. I faxed all my documents to Jim Davis and to AHMS
I also emailed to Jim with my story. Well I was denied last week and I sent Jim another email
informing him that I got denied and to please have someone else take a look at my file.
Well, I got a call today with a great offer. I am hoping this is true and will be anxiously await
the call. My negotiator is Beth Brown, really nice lady. Wish me luck.

[Lori25]

HI Nicole - good luck. I am going to read your story, it sounds like a good one. I am still trying to get ahold of the lady looking over my papers, we are playing phone tag.

I just called customer service to change my payment date from the 4th to the 11th and the guy, who actually was nice, and he looked at my records and said something about they need to update my salary info, all the bills i have each month, etc and i was like what? i faxed that in and he said they need it for their records (customer service) and we can do it on the next call and i was like um, yes -- because I have never been asked that before at customer service. very odd.

ok off to ready your story! Thanks for telling me who your person was you dealt with, I might need her, lol.

[nicole nguyen]

I just got off the phone with the negotiator and apparently when my file was denied last week, it
gets forwarded to a more "experienced" negotiator to confirm if it was correctly denied. She
said I really have nothing to worry about as she cannot see why the investor would not approve it.
I am crossing my fingers and praying because I have not slept well in 2 years for fear of losing my home.
Let me know what the outcome of your loan.

[Lori25]

congratulations!!! I hope I have some good luck like you did or else i really dont know what we are going to do.

[Lori25]

Ok well I just talked to Jennifer who was the nicest person ever! Our papers were passed onto an account manager she said (is that the same as a negotiator?) named Beverly Cummings and she gave me her extension. She said she has not personally worked with her but if we run into any issues we should not hesitate to give her (Jennifer) a call back which was extremely nice.

She said that she sent all our info to Beverly with a note to call us and introduce herself and give us her info, etc so hopefully she will call soon. I did read on here from a thread from 2008 that people had trouble getting a hold of her. hopefully in 3 yrs that has changed. Made me a bit nervous.....

But I know from what I have read recently if we are not satisfied we can contact someone else to try to get put to another person!

[Lori25]

Ok help!

My husband got a call from Beverly our now account manager; unfortuantely something happened as he was at work, had calls coming in and unfortunatley hung up on her. So I called back - she was not there but I hit 0 and got another account manager (didnt get her name though). She looked up in the system and saw that we needed to re-fax the page 2 of the RMA document; and we need to fax in a copy of our utility bill and a copy of our homeowners association coupon. Ok no problem - I can get those but I just thought that was odd - never been asked for that before..........

The lady though was funny - she could tell I was nervous and said dont worry - its friday, things are good, nobody is out to get you, etc - she said a couple other things that had me laughing.

but this whole process is very nervewracking!

[nicole nguyen]

Ok help!

My husband got a call from Beverly our now account manager; unfortuantely something happened as he was at work, had calls coming in and unfortunatley hung up on her. So I called back - she was not there but I hit 0 and got another account manager (didnt get her name though). She looked up in the system and saw that we needed to re-fax the page 2 of the RMA document; and we need to fax in a copy of our utility bill and a copy of our homeowners association coupon. Ok no problem - I can get those but I just thought that was odd - never been asked for that before..........

The lady though was funny - she could tell I was nervous and said dont worry - its friday, things are good, nobody is out to get you, etc - she said a couple other things that had me laughing.

but this whole process is very nervewracking!

My lady was very confident as well n kept telling me not to worry that everything will be fine. I think she already knew that I was approved but just had me wait a few days before she finalized it. Think.. Got a call Monday to go over docs, Wednesday, got investor approval, today got final approval fromQC, that's awfully quick.. So hopefully yours will be the same... I was like u last week but worse because it was denied.. But now everything is fine now,,

[Lori25]

Well the paperwork was just turned over to the account manager on wed so i think its too soon for anything. I will call her monday to confirm receipt of the fax i will send with the docs they want. i will say this though - if it is denied, i am going to try again. i wont give up.

[nicole nguyen]

Well the paperwork was just turned over to the account manager on wed so i think its too soon for anything. I will call her monday to confirm receipt of the fax i will send with the docs they want. i will say this though - if it is denied, i am going to try again. i wont give up.

Yes, don't give up, keep fighting for your home! I got my final approval on Friday!!!!!! Now I can rest and
can sleep better at night.

[Lori25]

Well here is the latest. So yesterday morning I faxed in the page 2 of the affidavit page for HAMP as requested on friday; also a copy of my electric bill and a copy of my homeowners association fee monthly coupon. Again - it seems that I am still going through the process of seeing if I am approved for HAMP which I pretty much know I will not be.

I called my account manager Beverly Cummings this morning to verify she received the info - she recieved everything BUT the last 2 pages which was the cover of my HAO coupon book and the actual coupon. She said something about it can take up to 24 hours to receive transmissions but I am thinking well the rest of it made it and it was all faxed together?! She said she will call me tomorrow to refax if it does not show up.

So thats where we are........nothing yet. She did confirm though that we are *not* in the foreclosure process which is good. I was worried because last night my husbands truck broke down and its going to be around 800-1000 to fix it.....ugh. So I am going to have to move my already scheduled mortgage payment from this friday to next friday the 18th.... if it isnt one thing its another!

Even though I know we don't qualify for HAMP I have a question - for people that do get their loans redone through HAMP - what exactly is that? I know it has to do with the government but does that mean your loan is through the government or would it still be through AHMSI and they just get the money for it through the government rather then a "regular" lender?

[nicole nguyen]

Lori, sorry about your car breaking down. Yes when it rains it pours. I don't know how to answer your question
but I do know that now if you are not approved for the HAMP, banks are doing in-house modifications. My cousin
was denied for the HAMP but her file is being reviewed for an in-house mod. Hope this answers your question.

[Cat Damiano]

Hi Lori25,


A HAMP modification or any modification is just that, it is modifying the terms of the original mortgage loan. It isn't a refinance so it doesn't change the investor or servicer of the loan. Under HAMP both the investor and the servicer receive incentives for utilizing HAMP to modify the loan.

[Lori25]

Little frustrated here.......called again this morning. Now the last thing I did was on 11/8 I faxed over my electric bill and a copy of our home owners assoc coupon to show how much we pay to the negotiator.

Called this morning for an update and was told that they received the final documents I faxed on 11/12 -- so that is so weird - i faxed everything over on 11/8 at the same time - but half of it made it on 11/8 and the other half on 11/12! very bizzare.

anyway the guy told me to call back on 11/25 or 11/26 for another update but that the status is it is still in review for HAMP!

How long does it normally take to review for HAMP? I know we dont qualify for that due to that 31% thing. It seems like its been a lot longer then 3 weeks - tomorrow will be 3 wks that our file was with the negotiator. it seems like its been longer, lol. Getting really nervous........

we have a payment coming out tomorrow at least. but i think that is actually our payment for september - or maybe even august. honestly i have lost track, lol. how sad is that?!

[nicole nguyen]

Wow that is nerve wrecking. I am going to be honest, they originally denied me my mod after about 4 weeks and
once I sent out the email to the Jim Davis, I got a call and my modification was approved in about 4 days and finalized a week later.
Have you written to Jim Davis asking for help? If you maybe you should try and see if that will speed things along. Good luck and keep me posted, I am anxious to hear your outcome as well..

[Lori25]

Hi Nicole,

I havent contacted Jim Davis again, I want to see what happens. Last time we went through the process after we were told we didnt qualify for HAMP the paperwork was immediately sent to another negotiator who worked on the numbers for the in house mod. So were you denied HAMP at first or the in house mod before you contacted his office? If we get denied for both then I will contact him to see if there is someone else we can work with or something else we can do.

What did you email exactly to Jim Davis after you were denied the first time? you said you were then approved 4 days later; did he tell you he was submitting your documents to someone else?

[nicole nguyen]

Hi Lori,

I was actually approved for the HAMP in 2009 but the payment would increase every year making it
very difficult to make our new payments. I basically wrote him a letter with my financial situation. I am not sure if he did anything
with it but coincidently I received the call from negotiator and so on and so on.. Jim Davis never replied to me, the only contact I had was his assistant letting me know that I would be receiving a call soon.

[Lori25]

I AM GOING TO SCREAM!!!!!!!!!!!!!!! For *2* weeks I have called these people - 3 wks ago I faxed in documents they requested - I was told LAST WEEK that they received them on 11/12/11 only to find out now they DID NOT??!! I just got off the phone with some woman who told me to refax them! I am going to call the negotiator directly - i am so upset right now! I have gotten no calls, nothing in the mail stating that these were not received. Again, *I* have called them and nobody ever told me they did not receive the documents.

Then the woman is going off on me saying we owe 2 mos worth of payments, etc and I am like lady, I know and I hate when they say "well dont you have savings you can take it from or family or friends to borrow from" REALLY LADY??! Dont you think I if I did, I would??!

UGH!!!!!!!!!!

[Lori25]

Ok just called Beverly Cummings office and spoke to another lady who was really nice and helped me. I am refaxing in the documents. She told me to call their office from now on and not deal with the customer service dept. I told her that they mentioned foreclosure and she said no, we are not in danger of being foreclosed on - we'd have to be *4* months behind for the process to start or notices to be sent out or something. thankfully we are only 2 - not that that is good.........

I am a bit calmer now and getting ready to re-fax the documents they need.

i am so stressed out though........i think the people in the conference room next to my office now know I am broke, I have no savings, i do not have friends or family to borrow from and that i am currently trying to figure out how i am going to make it to work the entire week with no money for gas!!!!!! ugh!!!!!!

not a good day at all.

[Crisssyfl]

Hi Lori,

I know what you are going through is extremely frustrating. When I did my first modification I sent in my documentation via fed-ex to Jennie Drakes office; I understand she is not there but I would do the same to Jim Davis office (certified mail) explaining you felt you had no other choice since clearly they have an issue receiving and documenting properly faxed papers. Once you confirm they have received your documents, follow up with Jim's office with a phone call. You may have already done this...

I am planning on sending my papers via fed-ex tomorrow. I will update on my thread.

Good luck!

Cristina

[Cat Damiano]

Yes, unfortunately Jeanne isn't with them anymore, she helped alot of LoanSafe members with Option One at the time. That is a great idea Cristina! Good Luck with your mod too!!

[car67]

What is Jims Office contact info so I can get someone to help me. I keep getting bouned around AHMSI like a pinball
thanks JOE

[Cat Damiano]

Hi Joe,



The contact for Jim is;

Jim Davis
jim.davis@ahmsi3.com
1-904-996-9696

[car67]

Hi Joe,



The contact for Jim is;

Jim Davis
jim.davis@ahmsi3.com
1-904-996-9696

Thanks Cat I just left him a voice mail... Least he sounds like he speaks English.

[Lori25]

I am honestly beside myself right now.

I called my negotiator or whatever the title is, again this morning to find out anything and only to find out they needed me to fax in the Dodd Frank form! That was part of what I faxed in to begin with!!! I mean honestly, my file was transferred to the lady on 11/2; it is now over a month later and then she told me after it is faxed, it will THEN be going to the processessing team - to see if I qualify for HAMP; and then if not, sent to the in house mod team!

Are you kidding me???! I faxed everything over for the first time on 10/25/11; and again it was assigned to someone on 11/2! I thought that person was supposed to be the one determining about HAMP?!

this is crazy!!! I am being patient of course but still.......... the first lady I spoke with after emailing Jim Davis - Jennifer Flores - she was so nice and I thought she was the one going through all the paperwork - at least it seemed like it to me; then she said it was assigned to Bevery Cummings on 11/2 as the negotiator.

I am so confused!!!!!!! But it seems to be taking an awfully long time here..........

[Lori25]

Sorry Cat - I am consolidating here.

So I just emailed Jim Davis and he replied in less than 5 min and said:

" Thanks.

I will get your message to the right folks in Customer Advocacy so they can respond appropriately.

Jim "


I am not sure what Customer Advocacy is.


They did not give me a reason I was turned down for HAMP but I know it is because we do not qualify for the 31% ratio that is required. I knew that going in. But I did not expect to be given a modification that is higher then what we are paying now. I would have though if anything we might be declined.

We will obviously not accept the new terms- not sign and send back. As stated before, if we have to we will just stay 60 days behind and hope and pray that at some point we are able to make double payments to catch up.......but right now it does not look good.......

[Cat Damiano]

If the payments are below the 31 percent to gross income, what other debt is causing an issue? Do you have a second lien that is underwater, or some other debt that can be worked on? All that the modification would be able to do is to get the payment to within the 31 percent of the gross income, if the payment is already at or below the 31 percent, is there something I may be missing?

[Lori25]

Its excessive bills; and it isnt credit card debt. We just a lot of unforseen circumstances this past year that have caused us to fall behind. We had some laywers bills we were not expecting, car repairs we were not expecting and it is very hard to save.

the guy I spoke with made some comment about they had us down for having $57.00/month credit card payments for both of us. I said that is wrong - we have one credit card each and mine has such a low limit on it but yet i dont have the extra money to pay it all off - but my minimum is 50.00. My husbands payment is also around 50 a month so i dont know where they are coming up with 57.00 a month. it sounds like they have some of the info wrong.

But again when they go by gross income - we dont qualify for the 31% ratio. The guy also had our monthly household expenses at about 2000 LESS then what they actually are. Somewhere they had the numbers off; I looked over what I faxed in and for some reason what they have is less then what I faxed in. I dont understand how they are off by so much.


Last year we got a modification and it lowered our payment by around 100 a month; even if they could do something like that. I mean we are just asking to see if we can do something to bring us current; heck at this point if we can even keep our payment what it is now but if they can take the late payments and tack them onto the end.

i know I know, I am not a mortgage company and I am sure that is not what they do ...but we are 60 days behind.......we have been with them for years....... i really dont think we are asking for much but I guess it is.

I know every situation is different.......but I feel we are trying to do the right thing. We want to save our house, we dont want to walk away, we dont want to be foreclosed upon.......

maybe i am asking for too much....... but you know stuff happens, circumstances change and again we are not asking to be let off the hook or anything - just to have help being brought current - not to have our payment increase.

it just seems logical to me - if I am behind with a payment that is X amount of dollars; how am I supposed to get caught up paying *more* then that?! Really?! Its common sense.......i guess i just do not get it.

[Cat Damiano]

I see, if you have not done so, what you may want to try is to go through a HUD counselor for the modification instead. They may be able to work on the back end debt ratio budget with you to improve that overall and possibly help to try to get the lender to capitalize the past due amount so that it doesn't raise the payment.

Here is a list of HUD approved counselors;

U.S. Department of Housing and Urban Development (HUD)

[Lori25]

Well the last update - friday afternoon I received a call from Kyla in the customer advocacy dept. We spoke for almost 30 minutes. She was extremely nice and helpful, answered all my questions and she explained ALOT to me!

I feel better now about accepting this new modification. I looked over the papers and honestly the past few weeks i have been so stressed out with the holidays, finances, everything that I do not think I was thinking too clearly. After speaking with her and my husband, we are accepting the new payment. It really is only 50.00 MORE then what we are paying now and right now between the late fees and processing fees we end up paying more than that anyway! So we'd actually be paying a little LESS each month without the late fee and processing fee we get hit with by calling in our payment (16.95!)

Our new payment would start on 2/1/12 which gives us 4 weeks to put $ away for that which we plan to do so that we can make the payment on 2/1/1 and we can do it online now without that stupid fee to call it in. and it brings us current which is right now very important.

Kyla explained a lot to me about the balloon payments, the step rates, etc. I mean it does sound like the people that get the best deals are the ones that have stopped paying, etc but she did explain to me some things about how while those deals are good now, in a few years with the ARM's people are getting, they're going to end up owing more at some point. They will have to make up the interest at some point.

So i am in a "place" now where I am comfortable accepting this. She did say that as far as being 60 days behind that yes it does get reported to the credit bureaus but we are not in danger of foreclosure which was good to hear.

It will be nice to actually be current and keep current.

So I am definitely at peace with this now.