| Re: Contact phone numbers for AHMS home retention team
Curious,
The numbers are a big help. I found them on this site as well. I began gathering all of my documentation together and faxed all of the paperwork over to Jeanne Drake's office at the end of July. I called the next day to confirm receipt of all 36 pages and was told that it had been received and that a negotiator was being assigned. I called a week and a half later just to follow up and was told who our negotiator was and that she'd be calling within a day or two - which she did.
When our negotiator called, she faxed over a couple more forms that she needed to submit our mod for the HAMP program. I faxed them right back and she called 2 weeks later (around Sept. 1st) to tell me that we'd been turned down for that mod, because while I am the only one on the loan, they took our household income into account and included my wife's salary. That put us just under the 31% cap under the Obama program. She told me that she was going to resubmit for an AHMSI modification and called back on September 4th to tell me that we'd been approved. We received the paperwork on Thursday and mailed it back on Friday.
Our rate has gone from almost 8% principle and interest only to 5% PITI. We owed over 10k in property taxes. AHMSI incorporated that into the principle, as well as the interest for the two months that we were behind. They charged us $900 for the mod that they wrapped up into the new principle amount. We will have a step rate interest, eventually going up to 7% over the next five years, and staying there throughout the remainder of the loan (25 years).
We got everything that we asked for in our hardship letter and are very relieved.
If you have any questions, feel free to ask. Our modification went very very smoothly and our negotiator was awesome.
Good luck! | 
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