ahmsi has lost one of our payment - Loan Modification Forum

jjacc · 08-10-2009, 10:25 AM

in january, we submitted a mortgage payment via western union quickcollect. ahmsi posted the payment and then 2 days later, reversed it claiming it was an nsf check. i have been calling and calling, faxing and faxing, have sent copies of western union receipt, had one of Western Unions VPs contact AHMSI and the payment is still not posted. They keep saying there is a task open, etc. etc.
Does anyone have a contact at ahmsi that i can try to reach? AHMSI customer service is useless.
thanks

Evan Bedard · 08-10-2009, 10:53 AM

Hi jjacc welcome and thank you for joining our community.

You can try contacting Jim or Jeannes office to see if they can assist you, they have helped many here on the forum:

Jeanne Drake VP Home Retention
PH 1 949 784 6011
FAX 1 866 642 4196

Jim Davis
PH 1 904 996 9696
FAX 1 904 996 1727

jjacc · 08-11-2009, 01:02 PM

Hi Evan, I wasn't sure if I should contact Jeanne or Jim. Based on what I've read, they have helped with loan mods. We are in the process of getting our paperwork ready to submit to Jeanne Drake for a loan modification but it's not ready yet. Do you think I should fax her all of the documents i have regarding the lost payment first and then follow up with loan mod papers? Thanks

Evan Bedard · 08-11-2009, 01:24 PM

I would suggest discussing your lost payment first just to get that taken care of and then proceed with the modification..

jjacc · 08-12-2009, 08:59 AM

ok. I'll try them. Thanks

08-10-2009, 10:25 AM	#1 (permalink)
jjacc Junior Member Join Date: Jul 2009 Posts: 3 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	ahmsi has lost one of our payment in january, we submitted a mortgage payment via western union quickcollect. ahmsi posted the payment and then 2 days later, reversed it claiming it was an nsf check. i have been calling and calling, faxing and faxing, have sent copies of western union receipt, had one of Western Unions VPs contact AHMSI and the payment is still not posted. They keep saying there is a task open, etc. etc. Does anyone have a contact at ahmsi that i can try to reach? AHMSI customer service is useless. thanks

08-10-2009, 10:53 AM	#2 (permalink)
Evan Bedard LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California Posts: 2,168 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: ahmsi has lost one of our payment Hi jjacc welcome and thank you for joining our community. You can try contacting Jim or Jeannes office to see if they can assist you, they have helped many here on the forum: Jeanne Drake VP Home Retention PH 1 949 784 6011 FAX 1 866 642 4196 Jim Davis PH 1 904 996 9696 FAX 1 904 996 1727 __________________ Keep Fighting! Evan Bedard LoanSafe.org Support Team Please donate via paypal to LoanSafe.org to help keep this forum going The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

08-11-2009, 01:02 PM	#3 (permalink)
jjacc Junior Member Join Date: Jul 2009 Posts: 3 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: ahmsi has lost one of our payment Hi Evan, I wasn't sure if I should contact Jeanne or Jim. Based on what I've read, they have helped with loan mods. We are in the process of getting our paperwork ready to submit to Jeanne Drake for a loan modification but it's not ready yet. Do you think I should fax her all of the documents i have regarding the lost payment first and then follow up with loan mod papers? Thanks

08-11-2009, 01:24 PM	#4 (permalink)
Evan Bedard LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California Posts: 2,168 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: ahmsi has lost one of our payment I would suggest discussing your lost payment first just to get that taken care of and then proceed with the modification.. __________________ Keep Fighting! Evan Bedard LoanSafe.org Support Team Please donate via paypal to LoanSafe.org to help keep this forum going The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

08-12-2009, 08:59 AM	#5 (permalink)
jjacc Junior Member Join Date: Jul 2009 Posts: 3 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: ahmsi has lost one of our payment ok. I'll try them. Thanks

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