January/February NACA/CW Restructures...patiently waiting

[j-nice]

I know I am going to miss some names but please add to this list for those of us that have been waiting for news on our January & February NACA submissions.

Zbasspro, January 20th
Dthom, January 26th
115119dove, February 2nd
mdj31, February 10
md37793, February ?
Wildcats21, February 26
Vicjohn, February 27
J-nice, February 28

J-nice lives in Michigan, current on her mortgage, delinquent on everything else, Fannie Mae is the investor, emailed Barbara Desoer on May 8th, was told that CW/BoA negotiator sent proposal to investor on May 19th. Now it's a race to see who will reach me first, the Fed Ex guy with my NACA modification or the collections police to garnish my wages before I can file bk!

Pray that we get an answer soon!

[Cassietw]

j-nice,

I am glad that you started a thread for people who submitted prior to March! I didn't realize there were so many of you. I hope you all are next! You have been waiting too long!

You all have my prayers.....hopes and the ~VIBE~ that it will be all over with soon with happy endings!

Hang in there guys!

Cassie

[md37793]

I believe I was submitted the 11th. Wow. Its been a long time. After the email though, BofA has called me two or three times saying they are assigning a negotiator and will be updating NACA soon! Hopefully I get a visit from Fedex soon myself! I just want it all to be over with so I can get on with my life. When this is done, I gotta start fighting HSBC on my 2nd!

[ARMtoreset]

Mine was submitted 2/17/09. I contacted NACA 5/19 to find out what is happening, and they said they would submit a request for status with lender.

[vicjohn]

Thanks for this post...yes, I was submitted on feb27, delinq as of 10/08, still waiting and no update since having my sale date postponed beginning of May. Naca neg said to followup with her in one week, which I did, but she never responded back. Even though I can log into cw online, I can't see any account details as of this week. Hoping this means some updates are being made on the positive side! Called naca earlier this week and they say there is still no updates from cw.

[Cassietw]

Vicjohn,

Did you email the president of BofA home loans?? It seems to be working!!!

Barbara J. Desoer
President Home Loans and Insurance
Bank of America
100 North Tryon St.
Charlotte, NC 28255
barbara.j.desoer@bankofamerica.com

Good luck!

Cassie

[helpsavemyhome]

Our file was submitted by NACA to CW on 1/29/09. Still no word but supposedly they are 'reviewing it'.

[kuehmary]

Originally Posted by helpsavemyhome

Our file was submitted by NACA to CW on 1/29/09. Still no word but supposedly they are 'reviewing it'.

You should email the president and see if it helps. Our file was submitted in March and I emailed today. Two hours later, CW called and said that our file should be processed in the next couple of days instead of just reviewing. If your file is still being reviewed, then you will be stuck in CW purgatory.

[helpsavemyhome]

keuhmary,

I have already gone the route of emailing the president. I received a call right away and was told a "VIP Negotiator" would make my file 'top priority'. Come to find out, if you agree to let the Office of the Prez assist you, they will cancel your NACA file. I had that happen to me and a few others did, too. Please be careful when dealing with Office of the Prez, if you are working with NACA. My file is now back with the Advocacy Dept. and they are reviewing it. I'm keeping my fingers crossed, but I am very discouraged.

[kuehmary]

Originally Posted by helpsavemyhome

keuhmary,

I have already gone the route of emailing the president. I received a call right away and was told a "VIP Negotiator" would make my file 'top priority'. Come to find out, if you agree to let the Office of the Prez assist you, they will cancel your NACA file. I had that happen to me and a few others did, too. Please be careful when dealing with Office of the Prez, if you are working with NACA. My file is now back with the Advocacy Dept. and they are reviewing it. I'm keeping my fingers crossed, but I am very discouraged.

Now I am worried. They asked if I was represented by NACA and I said yes.

[helpsavemyhome]

Yeah, they knew up front that I was working with NACA, too. I felt 'tricked'. They should be telling people they cannot help them if they are still wanting to work thru NACA.

I've been trying to let as many people as possible know, so they don't fall for it....

Best of luck to you!

[kuehmary]

Even working with NACA can be frustrating because NACA has to wait on Countrywide to move off their butts to make any progress.

[helpsavemyhome]

I definitely agree! CW is SLOW!

[15119DOVE]

My BOA online acct shown mod active processing since 4/21 and workout status that do not call after 5/26 or will cause delay. BOA paid my 2nd installment of prop tax in April (never was in impound acct). 5/20 NACA called me at home to fax over current paystubs and that was it no other update. I'll call the office of prezd 5/27...I really hope something happen soon.

[dthom]

We also had to fax over updated pay stubs on May 15. Called this week to NACA and was told they were now being reviewed by the CW negotiator.
Our in vestor is Freddie Mac. I though they were supposed to be working with people. Even NACA told us it was good that they were our investor since they would be easier to work with, Yeah right.

[dthom]

Like J-nice we are late on cc. Have worked out temp deals with one, lucky to have acct protection on 3. Have three cards tell us we don't qualify for a hardship because we don't have ENOUGH income to get a hardship, so we need to pay the past due (huh?) But last month they took a $50 payment to get me started on a hardship plan, and were supposed to call with the amount of the hardship payment. What liars. I could have used that money to pay on my utilities.

[cobra]

dthom;

Just a quick update; no more news from BOA or NACA. Last activity was my workout page update several days ago. When Julie called from BOA last week, she said maybe some news by the end of the month. OK....so I wait.
Also late on cc cards. I started a debt management program so 3 cards will be covered under that. The other two are very small balances and I'll pay those off in the near future. Right now I am focused on getting the BOA mod, dealing with late payments on the cars, and finding a better paying job.
I feel thats about the most I can deal with!!!!.....right now anyway.


Cobra

[j-nice]

Helpsavemyhome & Kuehmary, I have spoken with both the Advocacy department and the office of the President after emailing B Desoer and both individuals told me that although they would do their best to move my file along they would not be able to share any details about the proposal because I am working with NACA. Melissa from the office of the pres called me last Tuesday to let me know my negotiator was sending the proposal to Fannie Mae and that I could call her back in 10 days for an update. Maybe you just got a knucklehead in the Office of the President!

[kuehmary]

Well the guy asked if I still wanted to be represented by NACA and I said yes, so maybe I dodged a bullet. I will have to call on Tuesday to check.
Congrats on getting progress. I hope that you get your modification approved.

[helpsavemyhome]

Originally Posted by j-nice

Helpsavemyhome & Kuehmary, I have spoken with both the Advocacy department and the office of the President after emailing B Desoer and both individuals told me that although they would do their best to move my file along they would not be able to share any details about the proposal because I am working with NACA. Melissa from the office of the pres called me last Tuesday to let me know my negotiator was sending the proposal to Fannie Mae and that I could call her back in 10 days for an update. Maybe you just got a knucklehead in the Office of the President!

j-nice, I hope you have better luck with Office of the Prez than I did. They sent my file to three different "VIP Negotiators", closed out my NACA file, then called to tell me that I should stick with NACA because they can't offer anything lower than a 6.2% interest rate. I honestly think they have no clue what they're doing since BofA took over..so, be careful!

[helpsavemyhome]

I forgot to add that I was told by both Office of Prez and Advocacy that you have to choose which dept. you want to work with because the account gets "coded" by the dept. They said you cannot work with both departments.

So, please be careful.

[Cassietw]

Although I emailed the president, the people calling me are from the advocacy department. I clearly stated in the email that I was currently going through NACA and that I intended to continue going through NACA as I feel they have the only real solutions. Part of my email outlined CW/BofA lack of response to NACA and that I wanted to know that my restructure had not fallen through the cracks. (It had). I believe if it is communicated in writing that you are using NACA and intend to continue using NACA, there should be no problems. After my phone calls received due to the email, NACA was sent an update and my mod is in processing and forwarded to management. Prior to that it was sitting there not even being looked at.

[j-nice]

Although I feel like David in the Advocacy department has explained the processes more thoroughly and listened intently to my story and also gave me alot of good information as to who can see what information when they pull up our NACA files (the same information is not viewed by all); he is not as good as following up with phone calls and emails as he promised to do so within 24 hours. However, Melissa from the office of the President (aka Executive department and Customer Relations Home Retention) has called me without my prompting and initially told me she would be overseeing the progress on my account and like David verified no one had looked at my file for over 60 days after NACA sent it. She also called me on the 19th to tell me that my negotiator, whom I have known about since April 15th and is one of the folks who works directly with NACA, was forwarding my proposal to my investor Fannie Mae. Melissa reitterated that I would need to follow up with NACA in 7-10 days because she could not discuss the details of my proposal BUT that if NACA had no new update for me at that time to contact her and she would give me a status.

I will be cautious but I am starting to fear that NACA is so overwhelmed with the amount of files they are dealing with that mine has fallen through the cracks with them. I get very frustrated when I contact NACA and am told to call back in 30-45 days that there are no changes. I know I cannot look a gift horse in the mouth but I am starting to get scared, very scared, that this is not going to happen for me. As I have mentioned in my own post I have stopped paying on $55K worth of unsecured debt in January and these creditors are breathing down my back and when the 180 day mark of no payments arrive these accounts are open to collections and judgements and things will get entirely ugly. I cannot risk a garnishment of any kind. I just wish so badly for a mod to go through so that I can finalize a mod on my second with National City and then file bk on the unsecured debt.

In 2007 when I refinanced my home (been in for 12 years) my payments were only 26% of my gross income. Today they are at almost 60%. Auto sales in Michigan are in the tank but what am I going to do after 22 years in this business....sell real estate or become a mortgage consultant?? LOL, if I don't I swear I will break down and cry. I even returned my GMAC lease vehicle 12 months early (yes, they are looking for their money too) and am now driving a ten year old vehicle. My 15 year old son and I took it in to have an oil change done and to find out why the A/C is not blowing cold after a techinician at my dealer re-charged it but didn't have the necessary computer chip to reset the codes to make the A/C work. I was told it had a bad sensor and would run somewhere in the neighborhood of $200 to be fixed, after paying $100 for the oil change and diagnosis. You know what? I have never felt more broke in my whole life as I did at that counter with my son looking on. I told the guy I would need to be back...I need to feed my family this month I can live without A/C in my car.

Everyone have a blessed weekend and wonderful Memorial Day.

[dthom]

j-nice

I know what you are going thru. We are behind on cc also, had one card tell me I can't apply for hardship because we don't have enough money to qualify. Husband finally got check from his last jobs small 401k , just over 2k, not much but we paid utility bills and we have one car that has been sitting in driveway because it needs brake pads and one other small part, didn't have the money to fix. so we will get the parts now and he can repair. Our cars are 9 and 10 years old, but stupidly we took out a secured loan with American General Finance and cannot change ins. to plpd.
NACA just keeps telling us to call back every 2 weeks, we are under review, but no answer as to how much longer.

J-nice, go to the parade tomorrow and just sit back relax and try to forget about it all. That is what we are going to do. Sit along Jefferson and enjoy the beautiful day. We have to take some time to just enjoy life. there are enough days to stress. If we don't we will lose our minds.

Enjoy the weekend!

[cobra]

J-Nice;

I have been there .....so many times I am sad to say. I have even coined a phrase..."Dancing at the Check N Go". I have to "dance with creditors and have to go get cash advances somestimes!! So I'm dancing at the check and go! Please hang in there with me! I am in the same boat as you. I am working in a industry that for the past 16 years has been good to me and my family, but beginning in 2006 things changed as the federal government regulations changed and now I am making half of what I did before. May have to let one of the cars go back to car loan company soon. I need the mod in order to continue staying in my home.

Monday I will be thanking God for me being so lucky. My son came home wounded from Iraq back in 2006. Some did not come home at all. I also lost some good friends that I served with in Vietnam in 1967 and 68.
So... I feel lucky. You hug your son and forget this stuff for the rest of the weekend. I'm trying to as well. Not sure if I can but at least I have made friends here on this forum. So...we are lucky even if we have these problems to deal with.

Hang in there! We will get through this together.

Regards,

Cobra