Lenders Participating in Making Home Affordable

[Moe Bedard]

Below is a complete list of lenders participating in the Making Home Affordable (MHA) program. If you do not find your lender on this list, that does not mean that they are not offering loan modifications. Most all servicers can modify your home loan at their own discretion.

Please contact your mortgage servicer below.


•American Home Mortgage Servicing, Inc. www.ahmsi3.com 1-877-304-3100
•Aurora Loan Services LLC https://myauroraloan.com/ 1-800-550-0508
•Bank of America, N.A. www.bankofamerica.com/mha/ 1-800-846-2222
•Bayview Loan Servicing, LLC www.bayviewloanservicing.com 1-800-457-5105
•CCO Mortgage www.ccomortgage.com  1-800-234-6006
•Carrington Mortgage Services, LLC www.carringtonms.com 1-888-267-2417
•CitiMortgage, Inc. www.mortgagehelp.citi.com 1-866-915-9417
•Citizens First Wholesale Mortgage Co. https://www.cfwmortgage.com/ 1-800-477-1086
•Countrywide Home Loans Servicing LP Countrywide Financial - Real Estate Mortgage Lender - Home Loans - Equity Loan Mortgages 1-800-669-6607
•EMC Mortgage Corporation http://www.emcmortgagecorp.com 1-800-723-3004
•Farmers State Bank https://farmersstate-oh.com 1-800-350-2844
•First Bank Firstbanks.com - Home - Welcome to our website 1-800-760-2265
•First Federal Savings and Loan https://www.ourfirstfed.com/home/home 1-800-800-1577
•GMAC Mortgage LLC www.gmacmortgage.com 1-800-766-4622
•Green Tree Servicing LLC www.gtservicing.com 1-800-643-0202
•HomEq Servicing www.homeq.com 1-877-867-7378
•Home Loan Services, Inc. www.viewmyloan.com 1-800-622-5035
•IBM Southeast Employees Federal Credit Union www.ibmsecu.org 1-800-873-5100
•J.P. Morgan Chase Bank, NA www.jpmorganchase.com 1-877-682-4273
•Lake City Bank www.lakecitybank.com 1-888-522-2265
•Lake National Bank www.lakenationalbank.com 1-440-205-8100
•Littion Loan Servicing www.littonloan.com 1-800-247-9727
•Mission Federal Credit Union www.missionfcu.org 1-800-500-6328
•MorEquity, Inc. www.morequity.com 1-800-628-9324
•Mortgage Center, LLC www.mortgagecuso.com 1-866-856-3750
•National City Bank www.nationalcitymortgage.com 1-800-523-8654
•Nationstar Mortgage LLC www.nationstarmtg.com 1-888-850-9398
•Oakland Municipal Credit Union www.omcu.com 1-510-637-6600
•Ocwen Financial Corporation, Inc. www.ocwen.com 1-800-746-2936
•PennyMac Loan Services, LLC www.pnmac.com/index.php 1-866-545-9070
•PNC Bank, National Association www.pnc.com 1-888-762-2265
•Purdue Employees Federal Credit Union www.purdeefcu.com 1-800-627-3328
•RG Mortgage Corporation www.rgmortgage.com/mortgage 1-888-264-4674
•Residential Credit Solutions https://www.residentialcredit.com/default.aspx 1-800-737-1192
•Saxon Mortgage Services www.saxononline.com 1-800-594-8422
•Select Portfolio Servicing www.spservicing.com 1-888-818-6032
•Servis One Inc.,dba BSI Financial Services, Inc www.bsifinancial.com 1-800-327-7861
•ShoreBank www.sbk.com 1-800-905-7725
•Technology Credit Union www.techcu.com 1-800-553-0880
•Wachovia Mortgage, FSB www.wachovia.com 1-800-922-4684
•Wachovia Bank, NA www.wachovia.com 1-800-922-4684
•Wells Fargo Bank, NA www.wellsfargo.com/homeassist 1-800-678-7986
•Wescom Central Credit Union www.wescom.org 1-888-493-7266
•Wilshire Credit Corporation https://www.wcc.ml.com 1-888-502-0100

[CnTwins]

Thanks Moe! I was approved for HAMP with Wells Fargo last Friday, after I had met with them in person on 9-10 here in Phx and was told their approval tool was broken. It denied me 3 times and I demanded a reason, they realized that the tool was pulling the first BPO they did, which was almost $300k MORE than the one they pulled that day and agreed to use for $422k. Anyway, they called and said I needed to call GreenTree to get the paperwork done for the 2nd lien program, as they hold my 2nd for approx $50k. I called GreenTree and she demanded that they are not signed up for the 2nd lien program, they only modify first loans on the HAMP program. She was extremely rude and I demanded I get the packet sent to me immediately anyway. ARE THEY SIGNED UP FOR THE 2nd LIEN PROGRAM? I see they are on your above list, but I don't see that's specific for 1st or 2nd loans?

Thank you!!!

[Moe Bedard]

To be honest, I didn't know they could only be part of one loan program and not the 2nd. That seems like complete BS to me. But that seems to be what we get from these mortgage servicers anyway.

Sorry, I cant be of more help.

[daglo]

Moe, do you know if a lender is participating in the first, do they have to participate in the Second Lien Program? Indy Mac insists they are not modifying any seconds. We got our first modified, and need help with the second. Any info on this would help. Also, I would like to say without all the info on this site, I would've given up the fight for the first. It is a wealth of information. I have passed this site on to so many people!

[snapple candy]

I thought if they participated in the first lien HAMP program they were required to do the 2nd. I do know this is true for fannie mae and freddie mac 1st HAMP loans and it is in their guidelines.
I suggest taking a look at Making Home Affordable guidelines for those mods outside of fannie & freddie. If the language is in there, use it to hit your lender upside the head with it.

[nativelasvegan]

Here is a Supplemental Directive dated 8/13/2009 from fannie mae website regarding second liens. https://www.hmpadmin.com/portal/docs...ien/sd0905.pdf

[towncentergal]

I don't understand, don't they HAVE to participate in the program? I didn't know they have a choice to be in it or not?

[daglo]

One West (Indy) is not on the list, but I know they are participating. I need to know if they are for the second. We got our first modified, but they say they are not participating in the second lien program. I need help with the second in order to afford the first!! Anyone get a second mod. from Indy?

[ladyfijiana]

Originally Posted by daglo

One West (Indy) is not on the list, but I know they are participating. I need to know if they are for the second. We got our first modified, but they say they are not participating in the second lien program. I need help with the second in order to afford the first!! Anyone get a second mod. from Indy?

I am sailing in the same boat with you.
We will be sending One West our hardship and pay stub tomorrow to see what happens.

[daglo]

Let me know how you do. Good luck to you. We called Indy Mac again today and asked them to help us with our second. My husband told them we want to pay but need a payment reduction. They said they can't work with us. My husband said if we are forced to file bankruptcy, the 2nd will be stripped away, and they will get nothing, is that what they want? They still said they can't help. My husband told them if they keep refusing people, the banks will go under and need help from us again. They said they took no bail out cash, but they got FDIC money (tax payer dollars) when they were sold. Same difference. How stupid they are not to help consumers who want to pay but just need help. They would rather have us declare bankruptcy and not get anything?!?!

[daglo]

Originally Posted by Moe Bedard

To be honest, I didn't know they could only be part of one loan program and not the 2nd. That seems like complete BS to me. But that seems to be what we get from these mortgage servicers anyway.

Sorry, I cant be of more help.

How can we find out if they are on board to do the second?

[daglo]

Originally Posted by Moe Bedard

Below is a complete list of lenders participating in the Making Home Affordable (MHA) program. If you do not find your lender on this list, that does not mean that they are not offering loan modifications. Most all servicers can modify your home loan at their own discretion.

Please contact your mortgage servicer below.


•American Home Mortgage Servicing, Inc. www.ahmsi3.com 1-877-304-3100
•Aurora Loan Services LLC https://myauroraloan.com/ 1-800-550-0508
•Bank of America, N.A. www.bankofamerica.com/mha/ 1-800-846-2222
•Bayview Loan Servicing, LLC www.bayviewloanservicing.com 1-800-457-5105
•CCO Mortgage www.ccomortgage.com  1-800-234-6006
•Carrington Mortgage Services, LLC www.carringtonms.com 1-888-267-2417
•CitiMortgage, Inc. www.mortgagehelp.citi.com 1-866-915-9417
•Citizens First Wholesale Mortgage Co. https://www.cfwmortgage.com/ 1-800-477-1086
•Countrywide Home Loans Servicing LP Countrywide Financial - Real Estate Mortgage Lender - Home Loans - Equity Loan Mortgages 1-800-669-6607
•EMC Mortgage Corporation http://www.emcmortgagecorp.com 1-800-723-3004
•Farmers State Bank https://farmersstate-oh.com 1-800-350-2844
•First Bank Firstbanks.com - Home - Welcome to our website 1-800-760-2265
•First Federal Savings and Loan https://www.ourfirstfed.com/home/home 1-800-800-1577
•GMAC Mortgage LLC www.gmacmortgage.com 1-800-766-4622
•Green Tree Servicing LLC www.gtservicing.com 1-800-643-0202
•HomEq Servicing www.homeq.com 1-877-867-7378
•Home Loan Services, Inc. www.viewmyloan.com 1-800-622-5035
•IBM Southeast Employees Federal Credit Union www.ibmsecu.org 1-800-873-5100
•J.P. Morgan Chase Bank, NA www.jpmorganchase.com 1-877-682-4273
•Lake City Bank www.lakecitybank.com 1-888-522-2265
•Lake National Bank www.lakenationalbank.com 1-440-205-8100
•Littion Loan Servicing www.littonloan.com 1-800-247-9727
•Mission Federal Credit Union www.missionfcu.org 1-800-500-6328
•MorEquity, Inc. www.morequity.com 1-800-628-9324
•Mortgage Center, LLC www.mortgagecuso.com 1-866-856-3750
•National City Bank www.nationalcitymortgage.com 1-800-523-8654
•Nationstar Mortgage LLC www.nationstarmtg.com 1-888-850-9398
•Oakland Municipal Credit Union www.omcu.com 1-510-637-6600
•Ocwen Financial Corporation, Inc. www.ocwen.com 1-800-746-2936
•PennyMac Loan Services, LLC www.pnmac.com/index.php 1-866-545-9070
•PNC Bank, National Association www.pnc.com 1-888-762-2265
•Purdue Employees Federal Credit Union www.purdeefcu.com 1-800-627-3328
•RG Mortgage Corporation www.rgmortgage.com/mortgage 1-888-264-4674
•Residential Credit Solutions https://www.residentialcredit.com/default.aspx 1-800-737-1192
•Saxon Mortgage Services www.saxononline.com 1-800-594-8422
•Select Portfolio Servicing www.spservicing.com 1-888-818-6032
•Servis One Inc.,dba BSI Financial Services, Inc www.bsifinancial.com 1-800-327-7861
•ShoreBank www.sbk.com 1-800-905-7725
•Technology Credit Union www.techcu.com 1-800-553-0880
•Wachovia Mortgage, FSB www.wachovia.com 1-800-922-4684
•Wachovia Bank, NA www.wachovia.com 1-800-922-4684
•Wells Fargo Bank, NA www.wellsfargo.com/homeassist 1-800-678-7986
•Wescom Central Credit Union www.wescom.org 1-888-493-7266
•Wilshire Credit Corporation https://www.wcc.ml.com 1-888-502-0100

Moe, One West is also participating, but they say not with second lien program, how is that possible? We got firstodified, need second modified in order to afford first?!?

[caldwellb02]

Deutsche isn't on the list. Chase is just the servicer on my loan. Oh the plot thickens....

[nativelasvegan]

Originally Posted by towncentergal

I don't understand, don't they HAVE to participate in the program? I didn't know they have a choice to be in it or not?

Ah. Key word there. Yes, they are REQUIRED to participate. However, what is the definition of participation? I think that is where the Presidential program is failing. There were no specific requirements in place, i.e. you must modify x number of loans within 60 days or we take the money back? Or, I don't know.... maybe don't give them any money up front, and make the incentives the big bucks based on the successful modifications they put in place. Oh wait. That's too easy!

[ama125]

Important to note here is there is a difference between lender vs servicer. This is the list of participating SERVICERS. For the most up to date, see here: Making Home Affordable -Contact Your Mortgage Servicer

For other questions (like what's the difference between lender and servicer?), see here: Making Home Affordable - FAQs

As for the second lien program, it came along after the original HAMP servicer participation agreements and would require the servicer to sign up for it separately, see here in first few paragraphs: https://www.hmpadmin.com/portal/docs...ien/sd0905.pdf

[CAmbr52342]

I just applied to OneWest for a Second Lien modification. I am also waiting to hear from Wachovia about my 1st lien modification application. It seems to me that while OneWest is participating in the HAMP program, there is no way to confirm if a restated or amended agreement has been signed by them to participate in the Second Lien Program. My loan is a 2nd non-GSE loan. If anyone knows how we can confirm if OneWest has signed such an agreement please post a reply. I understand that there are a lot of incentives by the Feds for a lender to modify a 2nd lien.

[caldwellb02]

Ah good point ama. (Lender vs. servicer). Chase is my servicer......

[ladyfijiana]

Originally Posted by CAmbr52342

I just applied to OneWest for a Second Lien modification. I am also waiting to hear from Wachovia about my 1st lien modification application. It seems to me that while OneWest is participating in the HAMP program, there is no way to confirm if a restated or amended agreement has been signed by them to participate in the Second Lien Program. My loan is a 2nd non-GSE loan. If anyone knows how we can confirm if OneWest has signed such an agreement please post a reply. I understand that there are a lot of incentives by the Feds for a lender to modify a 2nd lien.

If the lender/servicer is participating in First loan modification are they automatically suppose to be modifying the second loan.
It is very confusing....isn't it.

[daglo]

I was told yesterday that the investors voted against participating in the Second Lien program at Indy.

[ama125]

Originally Posted by ladyfijiana

If the lender/servicer is participating in First loan modification are they automatically suppose to be modifying the second loan.
It is very confusing....isn't it.

Under HAMP, the guidelines state that if the first is modified, the second is modified automatically. HOWEVER, this is only if the servicer has agreed to participate in the second lien program (2MP). Now rest assured that the list of participating servicers for 2MP would be published on makinghomeaffordable.gov just like the list for the first HAMP program to modify primary loans. Guess what... no list yet because none of them have signed up for it nor does it look like any of them will! They are all regretting signing up for the first one (look at how many new additions to the program have come along and all the reporting requirements... not what they were anticipating!).

[daglo]

You are correct! I check the site daily.

[daglo]

Found this today on


On Sept. 9, 2009, the Treasury Department released data (PDF) showing how each of the mortgage servicers participating in the administration’s $75 billion foreclosure prevention program has been performing. You can see that breakdown below.
To give an indication of each servicer's performance as a percentage of its loans eligible for modification, the Treasury listed the number of eligible loans that are more than 60 days delinquent. While that number is useful to compare servicers, it underestimates the total number of loans that are eligible for the program.
The “incentive cap” listed is the amount of money allotted to each participating servicer based on its estimate of how many loans are eligible for the program, but some of that money will also go to lenders and borrowers. See here for more info.
Note: Some servicers listed below do not show the number of modifications because they joined the program only in the past few weeks.
OneWest Bank

Pasadena, Calif.

Committed: $668,440,000
Aug 28, 2009 Incentive Payments for Home Loan Modification
Part of the Making Home Affordable
More info from www.financialstability.gov

$0 has actually been disbursed.

[daglo]

MBIA Sues IndyMac For Writing Crappy Loans

Lawrence Delevingne|Sep. 23, 2009, 2:07 PM
ndymacBank is now "OneWest Bank" -- rescued by a $16 billion purchase in March -- but its problems linger.
Insurer MBIA is suing the collapsed bank for dumping them with more than $1 billion in bad loans.
MBIA Insurance Corp. says IndyMac Bank knowingly loaned millions of dollars to borrowers who could not afford to repay the loans, leaving the insurance company to pay out more than $487 million on its guarantees with an expected $566 million more to come, MBIA claims in [LA] Superior Court. MBIA says IndyMac "abandoned any reasonable and prudent underwriting standards" in an "effort to expand its market share during the mortgage lending boom," according to the complaint.
MBIA also says IndyMac encouraged its workers to inflate borrowers' incomes on loan applications to get themfor which they wouldn't have qualified. MBIA says the thousands of mortgage loans in default or foreclosure "would not have occurred if IndyMac had followed the loan-origination practices that it represented to investors it was following."
MBIA also named Credit Suisse, UBS and JPMorgan Chase in the suit -- the banks bought the mortgage-backed securities originated at Indymac.
No doubt IndyMac and the others did an awful job of lending. Still, we find MBIA's claim unimpressive. If your job is to write insurance on financial assets, it's your job to know what you're insuring, and part of that is analyzing data quality.
The suit is just another example of buck-passing these days, whether it's this or blaming the ratings agencies for their bad investing decisions.

[daglo]

Moe, e-mail for Indy TODAY??? I just received a certified letter stating that they could not help me in any way on my second lien. They said "every possible option was examined." They did the first, why the second, I don't know. I think they are being stupid, as many of us are being forced to file bankruptcy (Chapter 13 for us) which will eliminate the second. Then they will get nothing!!!!!

[ladyfijiana]

Hi Daglo

I am so sorry that Indy Mac is playing games with you.
You should keep on fighting with them. Don't give up.

Were you current on your payment when you requested for your first and 2nd modification?

I wonder if Chapter 13 really works. Did anybody in the forum were successful with chapter 13.