Put together a QWR (Qualified Written Request)
In that letter demand your Life of Loan History, Copy of Note, Deed of Trust, Riders, all Assignments of the Deed of Trust, TIL, Right of Rescission (if refi), Lender Final HUD-1, Copy of Initial Loan Application and Final Lender Loan Application, all Disclosures and all Loan Documents in your file, Copy of Appraisal.
There is a blank copy of the request in the Homeowner's Tool Box to the Left of the Forum
Make sure you send it certified mail return receipt required to addresses below:
Washington Mutual
1301 Second Avenue
Seattle, WA.
98101
Washington Mutual
Homeloan Customer Service
P.O. Box 100576
Mail Stop: FSC0170
Florence, SC.
29502-0576
Washington Mutual
Loss Mitigation
1-877-533-8960
Put your hardship letter into the body of an email along with your loan number and the best way to contact you and send it to each of the email addresses below.
wamulossmit@wamu.net
alan.fishman@wamu.net (CEO)
wendy.cadman@wamu.net (Assistant to CEO)
tom.casey@wamu.net (CFO)
steve.rotella@wamu.net (COO)
stewart.landefeld@wamu.net (CLO)
nicole.amoroso@wamu.net
salvatore.prestia@wamu.net
denise.grey@wamu.net
WAMU QWR & Contacts
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