Put together a QWR (Qualified Written Request)
In that letter demand your Life of Loan History, Copy of Note, Deed of Trust, Riders, all Assignments of the Deed of Trust, TIL, Right of Rescission (if refi), Lender Final HUD-1, Copy of Initial Loan Application and Final Lender Loan Application, all Disclosures and all Loan Documents in your file, Copy of Appraisal.
There is a blank copy of the request in the Homeowner's Tool Box to the Left of the Forum
Make sure you send it certified mail return receipt required to address below:
American Home Mortgage Servicing Inc.
Customer Correspondence
P.O. Box 631730
Irving, TX 75063-1730
Jeanne Drake-VP Home Preservation Dept.
Direct: 1-949-784-6011
Fax: 1-866-642-4196
Home Retention Team
1-877-304-3100
bob.dubrish@oomc.com (CEO)
casey.cunningham@oomc.com
jim.davis@oomc.com
amy.sessnermacedo@oomc.com
christine.sullivan@oomc.com
kim.denger@oomc.com
john.torres@oomc.com
fabiola.camperi@oomc.com (Senior VP of Loan Servicing)
vice_president@whitehouse.gov
OCIP@do.treas.gov
service@naca.com
Email Hardship to these News Emails:
Dateline@NBCUNI.com
Nightly@NBC.com
Today@NBCUNI.com
WebEditors@newsweek.com
Option One works with Neighborworks America
www.nw.org