Put together a QWR (Qualified Written Request)
In that letter demand your Life of Loan History, Copy of Note, Deed of Trust, Riders, all Assignments of the Deed of Trust, TIL, Right of Rescission (if refi), Lender Final HUD-1, Copy of Initial Loan Application and Final Lender Loan Application, all Disclosures and all Loan Documents in your file, Copy of Appraisal.
There is a blank copy of the request in the Homeowner's Tool Box to the Left of the Forum
Make sure you send it certified mail return receipt required to addresses below:
CitiMortgage, Inc.
Attn: Customer Service Dept.
PO Box 9438
Gaithersburg, MD
20898-9438
Workable Solutions
CitiMortgage, Dept 0010
5280 Corporate Dr.
Frederick, MD
21702
Workable Solutions
Ph 1-800-926-9783
Fax 1-301-696-4473
1-866-255-3901
Citi Mortgage
14415 S. 50th Street
Phoenix, AZ 85044
Richard Hildebrandt
1-480-753-2634
Put Hardship Letter in the body of an email and email it to each of the addresses below:
homeownerhelp@citi.com
sanjiv.das@citi.com (President and CEO CitiMortgage Inc.)
sharon.green@citi.com (Home Retention Assistant Manager)
hala.farid@citi.com (VP-Deputy Director Homeownership Preservation)
Vikram.pandit@citi.com (The CEO of Citigroup)
rich.d.hildebrandt@citi.com
kinkeo.kangnavong@citi.com
asotelo@citirl.com
nmassarelli@citirl.com
KRader@citirl.com
Citi Mortgage QWR & Contacts
Linear Mode
