Put together a QWR (Qualified Written Request)
In that letter demand your Life of Loan History, Copy of Note, Deed of Trust, Riders, all Assignments of the Deed of Trust, TIL, Right of Rescission (if refi), Lender Final HUD-1, Copy of Initial Loan Application and Final Lender Loan Application, all Disclosures and all Loan Documents in your file, Copy of Appraisal.
There is a blank copy of the request in the Homeowner's Tool Box to the Left of the Forum
Make sure you send it certified mail return receipt required to addresses below:
Chase Home Finance LLC
10790 Rancho Bernardo Rd.
San Diego, CA 92127
San Diego Loss Mitigation
1-858-605-3345
1-877-838-1882
Chase Home Finance LLC
3415 Vision Dr.
Columbus, Ohio 43219
Ohio Homeowners Assistance Dept.
1-800-446-8939
Texas Loss Mitigation
1-866-316-9218
JP Morgan Chase & Co.
Attention: James S. Dimon (CEO)
Office of Secretary
270 Park Avenue, 39th Floor
New York, N.Y. 10017
1-212-270-6000
fax: 1-212-270-1648
Comptroller of the Currency Administrator of National Banks
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, Texas 77010-9050
1-800-613-6743
Fax: 1-713-336-4301
Help and Frequently Asked Questions about National Banks from OCC's HelpWithMyBank.gov