Federal Reserve Bank Consumer Help

[davephx]

Somewhere on another thread there as a comment about the FED. In doing research I found they are monitoring the HAMP program and have been quoted in the media about it.

So I sent my usual media and to Congress etc letter to them

This is a canned reply but at lest they seem to be responding at least to website quieries. This was the one that you have to submit unlike and can't use certain characters... like date can't be 10/26/09 but 10.26.09 since /'s are accepted etc. They also list the usual referral places which I have already been to etc but the first part is the most meaningful.

The logo on top what won't show in Federal Reserve Consumer Help.

I complained about my six month experience with CitiMortgage

September 28, 2009 Dear Mr. Dave xxxxxx This e-mail is to acknowledge our receipt of your correspondence on September 27, 2009. The entity you are inquiring about is regulated by the Office of the Comptroller of the Currency (OCC), and we have forwarded your correspondence to the OCC to investigate and respond to you directly. If you have questions about the status of the investigation of your complaint, please use the following contact information for the OCC: OCC Customer Assistance Group 1301 McKinney Street, Suite 3450 Houston, TX 77010-9050 Website: www.helpwithmybank.gov Phone: 1-800-613-6743 Fax: 713-336-4301 HOPE NOW is a homeowner counseling service provided by the Homeownership Preservation Foundation, which provides support and tips for preventing foreclosure. You may contact them at 1-888-995-HOPE (4673) or visit their website listed below: HOPE NOW - Support and Guidance for Homeowners It is important to note that there is no charge for homeowner counseling. Borrowers should beware of any organization that attempts to charge a fee for housing counseling or for assisting in finding a lender that will provide a refinance under the Making Home Affordable Plan, especially if they ask for money in advance. Information about avoiding foreclosure scams can also be found on the Federal Reserve Board's website: FRB: 5 Tips for Avoiding Foreclosure Scams Another resource for consumers is the Housing and Urban Development (HUD) website. HUD provides information, including local resources, to assist consumers in avoiding foreclosure: Locating New Page.... Avoiding Foreclosure-Resources in Your State - HUD You may also want to share your concerns about the Making Home Affordable Plan with your federal legislators. The following links will provide you with U.S. Congressional contact information: https://writerep.house.gov/writerep/welcome.shtml U.S. Senate: Senators Home We hope this information is helpful to you. Sincerely, Federal Reserve Consumer Help Center

[nativelasvegan]

Very cool. I will be filing a complaint with the OCC right now.
Thanks for the post.