I will try to make this as brief as possible. In July I was put on a repayment plan with Litton, however the new payment amount was so high we are having a extremly difficult time making ends meet. So after finding your site and doing some research I again reached out to Litton and asked about a Loan Mod. They told me the documents I need to fax, which I did. I followed up with phone calls every 2-3 weeks to check the status, each time I was told it was being processed. Well in December, I called again to check the status and was told my paperwork was never forwarded from customer service to the loss midigation department and I would have to start the process over, which I did....and so the 60-90 clock reset....and again I waited and called and waited and called....again being told it was being process and they reassured me that the paperwork was recieved in the correct department this time....so 60 days passed last Friday and I called to check the status. Now I being told that it is still being processed however all of there loan modificaitons are being put on hold pending the release of the new government guidelines. Which by the way are posted on their website. My question is has anyone else been told this, and is there something else I should be doing. I have kept a detailed list of every call that I have made who I spoke with, first name and last and their respones to my questions, which is always vague at best.
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Questions re: Litton Modification 
then in March told all loan Mods on hold for gov. program. Sat, 3/28 I received a letter asking for additional documents be sent in, I was given until 4/8 to do so or my case would be closed. I faxed all info last night, called today, they can't verify yet if they rec my papers but told me to allow 30-60 days for review on new docs
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