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  1. #1
    Junior Member rungirl's Avatar
    Join Date
    Jan 2012
    Posts
    1

    BoFA is stalling on my Deed in Lieu request...what to do?

    I live in Georgia and my home was in the Short Sale program for 8 months. I had many offers on my home, but all fell through. My Short Sale program ended on 8/1/11 and I requested to be considered for Deed in Lieu of forclosure in August. I sent Bank of America all the necessary paperwork and was told to wait. I started calling BoFA again in late Sept to get a status update and was told that my home was still listed as being in Short Sale. I explained that it was not, my realtor sent all the necessary paperwork and they promised me they would correct it and move my file forward. I call every week, and I am told the same thing...."your file shows that your home is still in Short Sale". I have spoken with Supervisors, and my "Specialist" (who no longer returns my phone calls or emails) and still the same response--my file is sitting on someone's desk.

    It is now January and my request was made for Deed in Lieu in August. I was told that banks had 90 days to complete the process, but BoFA has not even acknowledged my request. I send updated finanacial paperwork each month like they ask. My home has been vacant now for 16 months and my homeowner's insurance has been cancelled. I am thinking about writing my Congressman as this seems to be fraud in that BoFA is purposefully stalling on letting people apply for the Deed in Lieu program (I mean I can't imagine that all these employees at BoFA are that incompetent!). I would appreciate any advice!!

  2. #2
    Mortgage Wars Cat Damiano's Avatar
    Join Date
    Sep 2007
    Location
    Colorado
    Posts
    9,927
    Hi rungirl,


    Welcome to the forum and thank you for joining...........

    Try contacting the executive team to escalate your file and find out exactly what is stalling the process. Here is the information;

    Executive Team
    1-704-386-5687
    Best Regards,

    Cat Damiano
    LoanSafe.org Moderator

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