Recent fee hikes from some of the nation's biggest banks have attracted the wrath of customers, some of whom are taking their business elsewhere.
Prime targets: Banks of America, which slapped a $5 monthly fee on debit cards, and Citigroup (C, Fortune 500), which will start charging $20 a month for some checking customers who don't maintain a $15,000 balance on their combined accounts.
"I dropped Bank of America like a hot potato," said Tim O'Brien a partner in a Seattle-based television advertising agency. "I felt like I was getting nickel and dimed."
O'Brien took his business to Key Bank (KEY, Fortune 500) -- a mid-sized lender based in Cleveland that has $90 billion in assets and just over 1,000 locations.
The best part? No fees on his new account.
I ditched my big bad bank! - Oct. 11, 2011