Results 1 to 19 of 19
  1. #1
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14

    Trying to buy after SS but having credit reporting inaccuracies with Credco and Experian

    We completed a short sale in April of 2010. We had a first and a second mortgage and received 1099's for both. When we decided to short sale in 2009 we immediately enrolled in a credit monitoring service. Everything looked great after the short sale despite the slight dip in score which we expected. We are ready to buy again and have managed to save 20% down. We are currently in escrow but our lending process has stalled due to a hiccup with an Instant Merge Report pulled by Credco. Credco is a third party credit reporting agency that pulls all 3 bureaus reports and merges them into their own report. On this report compiled by Credco it is showing that our shortsale via BofA and Citi are being reported with an MOP status of 9. A coding of 9 is essentially a foreclosure on our file, which would mean waiting 5+ years vs 2 years to buy another house. We've spent the last 3 days placing calls to 1) both lenders to request corrections 2) to the bureaus to figure out who, if not all, are reporting our short sale as MOP-9 and 3) to Credco itself. Our old lenders are still in the process of researching and possibly correcting errors. All 3 bureaus stated that none of them were reporting our short sale as a foreclosure/charge off/collection. If one of them were reporting that we would've thought that we would have noticed on our credit report that we get monthly from our credit monitoring service. So we called Credco for more information. We were told that both Equifax and Transunion are reporting the short sale correctly but Experian is the one reporting both BofA and Citi as a foreclosure. So we called Experian back to further investigate. Experian says that nowhere in our file is there a reporting of foreclosure/charge off/collection. They don't even use the same number codings as transunion and equifax. As it turns out Experian has had similar issues with Credco and how the file is being transferred over and translated. They stated that Credco could call their corporate office and have the issue rectified.

    And so the finger pointing begins. They are both perpetually blaming the other. Credco insists that it's not them that our short sale was a essentially a foreclosure and that's why it's coded that way (ummm no!). We've asked Credco to provide us with a piece of paper that shows they are in fact reporting our short sale as a foreclosure so that we can go back to Experian to dispute. Without proof there is nothing to dispute since Experian insists they aren't reporting the foreclosure on our file. We even provided Credco with a copy of our report from Experian in which there is no mention of a foreclosure/charge off/ collections status any where. The only thing that is notated is 150 days and 120 days past due. We're starting to think the error is due to Creco's software and are hoping that Credco will remove the inaccurate information. For now we are waiting on a call back from Credco since they are "researching" the inconsistencies.

    We're running out of ideas on how to fix this and are trying to think of what happens if this cannot be fixed. We knew that this process wasn't going to be easy but wow.

    Does anyone know of any lenders in the San Diego area who are very experienced with clients who have short sold in the past. I guess they would have to not be using Credco and/or can skip the Desktop Underwriter approval and do a manual underwrite instead?

  2. #2
    Junior Member LenderBad's Avatar
    Join Date
    Jun 2012
    Posts
    1
    Hi Drowning...did you ever find a solution to your problem? I'm facing the exact same thing.

  3. #3
    Mortgage Wars Cat Damiano's Avatar
    Join Date
    Sep 2007
    Location
    Colorado
    Posts
    9,905
    You can try speaking with Erik Sandstrom to see if he can help, he has been able to help many members of the forum with their purchase and refi needs. He is very knowledgeable and located in CA.

    He can be reached here;

    Erik Sandstrom
    Direct:
    (619) 379-8999
    Office: (858) 217-5756
    Fax: (866) 545-1214

    erik.sandstrom@wjbradley.com
    Best Regards,

    Cat Damiano
    LoanSafe.org Moderator

    The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

  4. #4
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    Quote Originally Posted by LenderBad View Post
    Hi Drowning...did you ever find a solution to your problem? I'm facing the exact same thing.
    Sorry to hear you're in our same position, but then again, I'm really not surprised. The bad news is that there was no resolution with Credco and Experian, and supposedly they were going to be addressing the problem but it wasn't a short quick fix. We were about to look at our legal options. The good news is that not all creditors use Credco and we found two possibilities. We ended up trying the one who was local, and our theory was correct all along. The new lender uses a different credit report merging agency, and much to our excitement, but not surprise, she was able to get us a DU eligible. We compared that new merged report with Credco's merge report, and they were totally different as far as format. The new merge report was more accurate and did not have any MOP 9's reported.

  5. #5
    Junior Member jmedin's Avatar
    Join Date
    Dec 2012
    Posts
    2
    Hello Drowning:-), do you remember which credit report merging agency (obviously not CREDCO) was used by the lender that was able to get you DU eligible? CBC has the same problem as CREDCO.

  6. #6
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    Quote Originally Posted by jmedin View Post
    Hello Drowning:-), do you remember which credit report merging agency (obviously not CREDCO) was used by the lender that was able to get you DU eligible? CBC has the same problem as CREDCO.
    Sorry to hear you're running into the same problems. The merge report was done via Credit Assure.

  7. #7
    Junior Member jmedin's Avatar
    Join Date
    Dec 2012
    Posts
    2
    Quote Originally Posted by DrowningInSanDiego View Post
    Sorry to hear you're running into the same problems. The merge report was done via Credit Assure.
    What a pain in the neck! Thanks a bunch, Drowning.

  8. #8
    Junior Member Belted's Avatar
    Join Date
    Feb 2013
    Posts
    3
    Belted? ( LOL Must have been an auto correct I missed on my phone! :P)
    Thank you so much for posting this! I'm sure it won't surprise you, but our story is almost identical. The home we had to short sale was in Las Vegas. I have a question for you, can any lender use Credit Assure, or do you have any idea how I would find a lender that uses Credit Assure in Utah? Any day we should get written approval on a short sale we are planning to buy, so we need to find something quickly. Thank you so much! Bekah

  9. #9
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    Quote Originally Posted by Belted View Post
    Belted? ( LOL Must have been an auto correct I missed on my phone! :P)
    Thank you so much for posting this! I'm sure it won't surprise you, but our story is almost identical. The home we had to short sale was in Las Vegas. I have a question for you, can any lender use Credit Assure, or do you have any idea how I would find a lender that uses Credit Assure in Utah? Any day we should get written approval on a short sale we are planning to buy, so we need to find something quickly. Thank you so much! Bekah
    ...and to think it doesn't even end with purchases either. I believe it affects refinancing as well. We'll find out about that soon enough.

    I can't think of anything besides calling lenders that you are familiar with and telling them about the situation. I could also refer you to my lender and see if they can work with you out of state. I've never done that before and it might complicate things, but might be worth a shot.

  10. #10
    Junior Member Belted's Avatar
    Join Date
    Feb 2013
    Posts
    3
    When I asked a broker we've been working with about it he said, "...I do not think that this will make a difference because after we saw the merged file we requested the unmerged master file. Both of these files said the same thing, that experian is reporting with a 9 code which entails a forclosure. We have been told that experian uses an 9 code to report a "settlement", "shortsale" or "foreclosure". So since it is experian that is reporting the code it will not change by pulling the credit report through a different company as experian will be reporting to that company as well..." What is your take on that? How did yours look? Only Experian is reporting the foreclosure on ours, the other two report it as a short sale.
    Last edited by Cat Damiano; 02-04-2013 at 09:47 AM.

  11. #11
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    Quote Originally Posted by Belted View Post
    that experian is reporting with a 9 code which entails a forclosure. We have been told that experian uses an 9 code to report a "settlement", "shortsale" or "foreclosure". So since it is experian that is reporting the code it will not change by pulling the credit report through a different company as experian will be reporting to that company as well..." What is your take on that? How did yours look? Only Experian is reporting the foreclosure on ours, the other two report it as a short sale.
    This is not completely true. I'm don't recall the exact codes off the top of my head, but essentially, the problem is that Experian is reporting it in a format this isn't understood by Credco's merging software. I believe it has to do with subcodes that Credco's logic just defaults to a MOP 9, which is a foreclosure. I was on the phone with Experian way too many times, and they denied their system shows any foreclosure references. Both parties also are aware of the problem but both refused to do anything. In my opinion, Credco is at fault because they need to accurately report the data from the bureaus, and if they can't understand a particular code, then they can't legally make it up on the fly.

    I remember looking at this glossary before. Of course, Credco had no glossary of their own to provide to me.
    http://www.experian.com/products/pdf...y_alpha_v8.pdf

  12. #12
    Junior Member Belted's Avatar
    Join Date
    Feb 2013
    Posts
    3
    Thank you. That is helpful and gives me some hope! Thank you so much for all your help!
    Last edited by Cat Damiano; 02-04-2013 at 09:54 AM. Reason: Posting a lender that has not been vetted would not be able to be done

  13. #13
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    removing references.

  14. #14
    Mortgage Wars Cat Damiano's Avatar
    Join Date
    Sep 2007
    Location
    Colorado
    Posts
    9,905
    Quote Originally Posted by Belted View Post
    Thank you. That is helpful and gives me some hope! Thank you so much for all your help!
    You can try speaking with Erik Sandstrom to see if he can help, he has been able to help many members of the forum with their purchase and refi needs. He is very knowledgeable and located in CA, but may be able to put you in touch with a lender in your area.

    He can be reached here;

    Erik Sandstrom
    Direct:
    (619) 379-8999
    Office: (858) 217-5756
    Fax: (866) 545-1214

    erik.sandstrom@wjbradley.com
    Best Regards,

    Cat Damiano
    LoanSafe.org Moderator

    The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

  15. #15
    Member DrowningInSanDiego's Avatar
    Join Date
    May 2009
    Posts
    14
    Quote Originally Posted by Belted View Post
    Thank you. That is helpful and gives me some hope! Thank you so much for all your help!

    Your welcome. You might be in the same boat as we were, but I would definitely try to get a hold of Experian (or get your credit report from them) and see if there's anything in there that says foreclosure, just to make sure. I believe the consumer level report won't be as detailed as what Credco is provided from the bureaus, but it would still be worthwhile to verify that all info is correct, including exact settlment dates. I also read/heard that merge software and/or the underwriting software calculates 2 years starting from the date it was reported by the bureaus, and not necessarily exact close date.

  16. #16
    Senior Member loansafe91745's Avatar
    Join Date
    Aug 2011
    Posts
    112
    I'm sure many of you have seen this "60 Minutes" report on errors in credit reporting, and how some legislators are taking up the cause to fix this broken system. Those of you with similar problems might try contacting your state or federal representatives.

  17. #17
    Senior Member NNWalking's Avatar
    Join Date
    Apr 2011
    Posts
    35
    completed SS in 12/2011. will be interested in how this issue is "resolved". was also wondering if there was any way to find out if there are code "9" in my report other than pulling a merged report. I dont want to waste a hard inquiry "yet" since i still have a few more months to go until 2years post short sale.

  18. #18
    Junior Member Jen_in_SD's Avatar
    Join Date
    Mar 2013
    Posts
    1
    I'm also in San Diego and running into the exact same issue as "Drowning." I haven't had any luck finding a lender who uses Credit Assure. Can anyone recommend anyone (I've called Erik and he does not) that they know of who uses this merging software???

  19. #19
    Mortgage Wars Cat Damiano's Avatar
    Join Date
    Sep 2007
    Location
    Colorado
    Posts
    9,905
    Quote Originally Posted by Jen_in_SD View Post
    I'm also in San Diego and running into the exact same issue as "Drowning." I haven't had any luck finding a lender who uses Credit Assure. Can anyone recommend anyone (I've called Erik and he does not) that they know of who uses this merging software???
    We would be unable to refer you to any other specific lender from the forum, however, depending on the type of loan you are looking for you can contact some from the following lists to see if they use the program;

    HUD FHA Lender List


    Even though this is a HARP refi list, the lenders also do purchase loans;

    HARP Lenders - Freddie Mac
    Best Regards,

    Cat Damiano
    LoanSafe.org Moderator

    The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Unless otherwise noted, you can republish our articles and graphics (but not our photographs or our blog) for free. You just have to credit us and link to us, and you can't edit our material or sell it separately. If you're republishing online, you have to include all links. (We're licensed under Creative Commons, which provides the legal details.)
© Design & Copyright MoeSeo | Privacy | Contact