Failure is not an option for us....

[dthom]

NACA told us not to contact CW,so we haven't. NACA submitted to CW. on 1/26, 60 long days ago. Call NACA again on 4/1. Hope to hear good news before then. Hang in there Cassie.

[FLgata]

Hi Dthom,

I continued to speak with CW because the NACA told me that it would be okay to do so. They wanted me to have a "Plan B" in case CW refused their proposal. Everytime I called the Home Retention Dept. at CW...or they called me, it was extremely frustrating (as we all know, lol). Most of the representatives acted like they had never heard of the NACA, and those who did seemed like they didn't care. It wasn't until reading through some posts here that I learned of the Advocacy Group. I called and gave them my NACA ID# and things seem to flow smoothly from there on. That was the first time that the CW representative acknowledged the NACA and even told me that they would only be discussing my account/modification details with NACA since they were now representing me.

[MP927]

Yay Cassie! That is such great news you are submitted now
Hopefully a little weight has been lifted from your shoulders; and victory will be yours soon....

[Cassietw]

Hi Everyone! I have not posted in a while as I have been helping my best friend move out of the country....really hard to see her get rid of everything and go back home due to the economy here and her being a single Mom. I haven't been myself with all the stress of the house payments, medical stuff with my daughter and then losing my best coffee buddy on top of it...

I want to congratulate everyone that has recently received their mod papers. That is awesome! It really helps me a lot to read all the positive news.

I am almost at the 30 days mark since NACA submitted to my lender. I was impatient and called early...still nothing. I just couldn't wait anymore.... It still scares me that Countrywide doesn't have a record of receiving anything from NACA when I should be convinced by now they are incompetent!

I could not bring myself to not pay our mortgage on time again this month and had to borrow $1100.00 to make the mortgage. That is now $3300.00 borrowed in the last 3 months...almost one months payment on our first. So technically, if it wasn't for family helping us, we would be one month behind right now.

The problem is, we cannot keep borrowing, I need to help my daughter and I really don't want to go futher in debt not knowing how long this is going to take and whether or not CW and our investors are going to accept the NACA solution.

Does anyone know if there is a story on the boards where NACA did not work for them? I just want to weigh the ramifications if don't have it accepted. Ultimately next month, we will be minimumly late for the first time (not past 30 days) but the following month it will go over 30 for sure...the dwindling spiral!!!

It is a very difficult thing for us to face. I know the ramifications on our credit will be substantial, but we haven't paid the credit cards for over 2 months now and the phone doesn't stop ringing. I imaging with the recession and so many who have been foreclosed on, half the country will be in the lower credit rating so it may not be so bad in the long run.

I am also faced with the fact my daughter who had cancer lost her medical coverage and is struggling to get coverage now. I need to help her as she now has lumps in her chest where they did radiation treatment and needs another biopsy. We are praying that they are just fibroid cysts and not related to the radiation. I don't think I could handle that on top of what we are going through now. But if it comes down to her or the house....we will be looking for a rental of course. We can make any place our home as long as we all have our health....

I won't be posting much because I seem to get more depressed when I write and focus on our situation... I have a pick me up when I read everyone elses successes. So I will be here...lurking, smiling as I read everyone's good fortunes... I will update again when I call NACA back in 2 weeks.

I wish everyone the best!

[Moe Bedard]

Cassie,


If you have not done so already..........you may want to call the Advocacy Team at CW and give them your NACA ID# and have them check on the file..............this is the dept. within CW that works with the non profits..........
Advocacy Team
1-877-327-9225
advocacy@countrywide.com

[Cassietw]

Hi ***,

I did call the Advocacy Team early on after NACA submitted the restructure proposal and gave them my NACA ID number. When I spoke to NACA they told me that the restructure was sent to the Loss Mitigation department. When I called CW and asked for the Loss Mitigation Department, I was routed to the Home Retention Department (virtually 2 in the same) per CW. I didn't think about calling the Advocacy Department again.....hmmm... Maybe I will try that tomorrow.

Sure wish I would have found this site months ago. I have 2 friends that are now going through NACA too. I tell everyone about Loansafe and NACA now....

Thanks for the help.

[michigan tsunami]

Originally Posted by *** Damiano

Cassie,


If you have not done so already..........you may want to call the Advocacy Team at CW and give them your NACA ID# and have them check on the file..............this is the dept. within CW that works with the non profits..........
Advocacy Team
1-877-327-9225
advocacy@countrywide.com

Nobody at Countrywide will give you any information if you're using Naca. They say to call Naca for updates. I talked to the advocacy team wednesday. They said there has been a change to my status but would not divulge any information. I called Naca who had nothing new to report. Lost somewhere between Cw and Naca? I sure would like to know!!!!

[dthom]

We are at nearly 90 days since NACA submitted to CW. Of course, CW did not show that they had received anything until 2/26 so if we look at it from date CW actually reviewed it is nearly 60 days. Called CW last weekend to let them know there was no way I could make a full payment. Rep I spoke with said to just wait until we had a full payment. Hopefully before May 15 as we are now officially 30 days past due. Rep told me he saw our account was flagged as being with NACA and to hang in there, because NACA was the best at getting a mod done. Had many more programs and options than he could ever offer us. So Cassietw please hang in there and don't give up hope. We too have had a lot of medical bills in past 2 months and are out of options to borrow any more money so I know how that feels. Credit tanked also, but when this is all said and done we can rebuild that.
I too have told many people about LoanSafe and NACA. So many are not aware of the options out there. Will say a prayer for your daugther. God Bless.

[giantsfan]

Cassie,
When we started the process by phone they would call anywhere from the original appt time, an hour before or an hour after. Sometimes they were so busy they would call us at 10 - 11 pm. We had also given them our home, work and cell #'s, but they would never call the cell phones, it was always the home or work #'s. And definitely schedule at least 3 different times in the same day, we found that we work the best. Hope this helps. Any other questions, please let me know.
Giantsfan

[Cassietw]

Thanks for all your posts guys!

I took ***'s advice and called the Advocacy Department today.

My account has not been "flagged" as NACA assisted yet. Per the rep that I spoke to (very nice), she said that does not mean the documents are not received or haven't been looked at, only that they are running 30 plus days behind in updating the accounts as they are very busy. She verified that my NACA ID I called in on March 26th was on record. She said I can call back to see if my account has been flagged if I like, but once it is flagged, they will refer me back to NACA and will not be able to speak to me once in the NACA negotiations. She recommended I have my NACA negotiator contact CW to confirm receipt of the documents just in case and get an update for me.

Hope this data might help relieve someone in a similar position. So far the Advocacy Department have had the nicest people! I feel like there is actually some competency there!

I wish everyone the best weekend! I am gonna try to do nothing and take a bubble bath or something.....just chill! I need a good chill! (with a hot cup of coffee!!)

[cobra]

Same for me. NACA submitted on 4-9 but as of yesterday CW had no record of it. I called NACA and they emailed the Advocacy Dept to make sure my loan mod is there. Also yestreday CW admitted to me that they are "3 weeks behind" in processing. I assumed this ment in processing NACA loan mods. Still a waiting game with CW.

Cobra

[Cassietw]

Hi Cobra,

Thanks for the post. Looks like we are pretty close in timing with Naca. I think I submitted 2 weeks before you do, so maybe CW/BofA will have you updated in 2 weeks?? (Sooner if you are lucky)

Update: I check the Countrywide/BofA website for workout status. Still says nothing associated with our loan.

I called the Advocacy Group again and this time the woman said that my account is flagged as "NACA is on your loan". I told her I wanted to confirm that they actually had the submission from NACA and she said that they had to have it if my account was flagged. 4 days ago it was not flagged. Now it is. NACA submitted on 3/26 so it is about 30 days or so for CW to acknowledge receipt. The woman says they are very backlogged with the April tax payments and recent Mod programs and requests...and that it is taking 45-120 days to process these depending on the Hardship letters. I asked her how a person could go about getting it expedited. Per the rep, the Hope team reads the hardship letters to determine expediting of the mods.

With that said! If anyone hasn't sent their Hardship letter yet....make sure you get a few opinions and write one heck letter! I think mine was good, I hope anyway......I should have got ***'s opinion before I sent mine....

(THAT SUCKS!!-They should expedite them all! They would get their money sooner!!!)

Wishing everyone Success! Have a great week!

Cassie

[cobra]

Hey Cassie;

I just called back into CW Advocacy Group and they had my account flagged as NACA. They also referred me back to NACA for any updates. Lets go through this mess together!!

MY issue Friday was that I had a loan mod from CW which I could have accepted by this Thursday but it was not good and it actually raised my payment several hundred dollars per month to cover missed payments.
CW told me if you do a loan mod you have to wait 12 mos. to do another.
The NACA restructure plan will be much better.
So...how long do you think before we get some word on the outcome?

Cobra

[Cassietw]

Hi Cobra,

Awesome! You got yours updated 2 weeks before mine! LUCKY!!

It is really hard to say how long this will take. I have seen some go quickly and some take longer....It really depends on each individual situation and investor....I am hoping they hire a bunch of help and do another batch soon and hope we are in it! I can't keep borrowing. I told my Mom today that I was pretty sure that next month would be either late or not at all. She has been the one helping me with our payments. She said that she thinks in the future the ramifications to the credit reports will not be such a big issue as so many are going through what we are. I don't really think I care about the credit reports either, but didn't want the additional expense of the late fees and any interest they add to the interest!!

With 3 cars to get registered....my daughters (she is short the money-I am helping her otherwise she won't have a car to get to work...) My son's- (he is out of work and looking for a job and needs to have a registered car to be able to find and go to work-has no money!) and our truck, the only running vehicle of two we own-(need that to get to work too!) A bus would be 2 transfers and almost two hours to get to work 14 miles from home and would be a problem getting my little guy to school.(9 miles from home) No choice, pay the registrations and be able to get to work....short on mortgage....oh well. We have exhausted all resources. This sucks!

With everything, CW has never given me any mod offers. Nothing. So much for never being late and communicating we needed hep before it got into a dire situation.

I wouldn't accept anything from CW unless it had a NACA stamp of approval on it! I trust NACA! It will be worth the wait.....

Let me know if you get any updates. I try not to post much as I get consumed by it and it makes it hard for me to focus on work and life in general. I will let you know if I get any updates and I will check out your story tonight.

Who is your investor?
I had someone tell me my investor is Berkley's Bank. I think that is what they said. I asked them to spell it because it sounded like Berkley's versus Barclays and I had heard of Barclays but not Berkleys. They wouldn't spell it for me....I think they realized they goofed by saying it at all. I looked up Berkleys and found it to be a bank in Colorado....who knows....couldn't get anyone to tell me again...

Hang in there!

Cassie

[cobra]

Cassie;

My investor is BONY.
I just called NACA because I did not know how to get updates on the file they submitted to CW. Here is what she said......"You should call in every two weeks or so because CW might flag your file with questions and that is the only way you would know".

Additionally I have another issue. The Notice of intent to accelerate expired on 4-9 but was supressed by a previous loan mod issued by CW. All it did was add missed payments to back of the loan! I need to sign it by Thursday if I want it. If not then they say they will move forward with the forclosuere.

NACA says CW might move forward on the forclosure and that working with NACA will not surpress their activity. So.....I don't want to get closer to forclosurer so I hope the NACA proposal will go through faster than the forcloser proceedings. Your thoughts on this? I know the NACA deal is better but I am really scared about the forclosurer.

Cobra

[Cassietw]

Cobra,

Good to know on the follow-up in case there are questions. I just wish we would get follow-up status emails....

As far as the foreclosure. I have seen NACA postpone many sale dates. I really think NACA will come through for you. If you get a foreclosure notice or sale date, send it to NACA and call them right away. If you accept what CW sent you, (which will not help you in the long run) Naca will not be able to help you. CW is trying to see if you will bite on their crapping offer (scare tactic if you ask me). Go with NACA.... And if you can make a payment, I would do so. We are most likely going to be late and possible over 30 for the first time.

Cassie <---Squashed Turnip

[cobra]

Thanks for your advice;

No way can I make a payment right now. Not working since Oct. 08 and just started back (Actually just got my second paycheck last week).
Maybe by mid May I could then. Behind on cars as well, and forget about paying credit cards. That is the least of my worries.

Cobra

Cobra

[Cassietw]

I know, the credit card companies are calling constantly. I have the kids trained now to check the caller ID before just answering! I feel bad...I have always been on time.

I called NACA again today. I found out something new that might be useful data for someone just starting and submitting to NACA. The NACA rep told me that they cannot follow up with the lender until it has been 30 days since submission. He said that is part of their contract with the lenders. Then he said that I could call back to NACA after one week to see if there are any questions as he was putting the email together as we spoke. The week is supposed to allow the lender time to respond. He said the next email I get from NACA will be the approval or other. (the response -whether negative or positive -to the NACA re-structure proposal from the lender) Other than that, I just have to call once a week for updates.

I was caller number 111 in the queue today. Was on hold for 57 minutes....They seem to be getting busier and busier! Thank goodness they are there though..... If I knew they could not follow up with the lender prior to 30 days, I would not have called them last week and taken up their valuable time.....

[cobra]

Hey Cassie;

I got the same thing today when I called NACA. My concern is that CW will move forward with the forclosure process. I feel backed into a corner!
Take a crappie deal to avoid the "F" process going forward or gamble on NACA. What IF CW does not accept the NACA proposal?
BTW...if you do a loan mod you can't do another one for 12 mos!!

Cobra

[FLgata]

Hi Cobra!

I know you are struggling with this decision and I can understand why. If you truly know that you cannot afford the new payment, then I don't think you should sign it. Remember, you could be stuck with it for twelve months. I recommend sticking with the NACA. What Cassie said above is absolutely true. CW will try and scare you into taking an offer that doesn't benefit you. The NACA has been able to suspend foreclosure proceedings for other members here. I believe they are your best bet right now.

[MP927]

Cassie-hey it was great to see an update from you. So sorry about your daughter. Hope things will get a bit better now! *hugs to you and your family*
Please keep us posted on all the progress with NACA and your loved ones!

[Cassietw]

Thanks MP927! I hope things get better too. My daughter just pointed out a lump under her chin last night to me.... She said, "Mom, I have to show you something, don't freak out ok?" Then she grabbed my hand and made me feel the lump. Of course I am screaming inside and being tough for her. If I freak out, she gets upset and that is the last thing she needs. Time to get the coverage figured out this week!

Also hi to FLgata, dthom, giantsfan, Michigan tsunami, teenut, itscatnip....hope I haven't forgotten anyone. It sure is hard to stay away from the site and not get consumed by it.

Wishing everyone the best....

[cobra]

Cassie;

Just a quick update. I've spent several hours on the phone again today with NACA and CW. Just trying to confirm for myself the policies and procedures of both NACA and CW, as they relate to my situation.

So...here is what I know as of today.
1. Yes, it does take from 45 to 60 days to get a answer from CW after the mod is submitted by NACA. The 30 or so days it takes to get them to ack. the file is included in the 45-60 days.
2. NACA rep says they get a "ping" back from CW to insure CW got the file. She said there was a "ping" on my account. (Not sure what a ping is).
3. Advocacy Group was firm about not talking in detail about my loan since I was going thru NACA. Suggested to call NACA weekly.
4. Someone at CW today(I forget which Dept. told me this) mentioned that the "deal" NACA could put together is better than anything CW can offer on their own. I hope this is true.
5. Also confirmed that if you take a loan mod you cannot do another for 12 months UNLESS there is a new program which comes out. So for example, if someone took the Attorneys General loan mod, then the Make Home Affordable plan came out, they could go back and try to get another mod if it was a better deal. (I think I got it right!) So...I feel better today and decided to stay the course with NACA.

Best,

Cobra

[Cassietw]

Cobra,

I think that is a WISE decision to stick with NACA!

I have received pretty much the same info.

"Ping" defined by Wikipedia:
"Ping is a computer network tool used to test whether a particular host is reachable across an IP network; it is also used to self test the network interface card of the computer, or as a speed test. It works by sending ICMP “echo request” packets to the target host and listening for ICMP “echo response” replies. Ping measures the round-trip time[1] and records any packet loss, and prints when finished a statistical summary of the echo response packets received, the minimum, mean, max and in some versions the standard deviation of the round trip time."

I like the sound of the ping received by NACA <---Pun intended!

Cassie <----totally addicted to Loansafe.org

[cobra]

Hey Cassie;

After several hours on the phone with both CW and NACA today, I feel like the NACA workout will hold off any F/C action from CW. I sure hope this is true. I did not want to get locked into a crap deal with CW when I can just hang in a little longer and get a much better NACA deal.
I can't pay $2550 per mo. any longer. I am now 6 mos. behind but hope NACA will come through soon.

Cobra