Loan modificaton approved back in July 2008 - Loan Modification Forum

Rainy · 02-20-2009, 01:58 PM

Back in July 2008, CW was able to freeze our payments to $1750 for the next 5yrs. Which was great. Then when we got our Jan 2009 statement it jumped up to $2400? We called of course, they said there was a glitch. We've been calling for almost 2mos now. Every week the retention/modification dept said it would take a week to fix and now it's going on 2mos. The supervisor can't help us. Wouldn't even take off the late charges(not until the glitch is fixed). They keep telling us another dept is fixing the glitch.....escalation dept? Im afraid that this is going on our credit report. What should I do? Who should I contact?

strive2win · 02-21-2009, 07:32 AM

I'm sorry to hear that this is happening to you. Did you ever receive your signed copy of the documents back?

hockey17 · 03-01-2009, 12:02 AM

So cw not a mod but a foreberance so tricky w cw to deny future help

02-20-2009, 01:58 PM	#1 (permalink)
Rainy Junior Member Join Date: Feb 2009 Posts: 1 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Loan modificaton approved back in July 2008 Back in July 2008, CW was able to freeze our payments to $1750 for the next 5yrs. Which was great. Then when we got our Jan 2009 statement it jumped up to $2400? We called of course, they said there was a glitch. We've been calling for almost 2mos now. Every week the retention/modification dept said it would take a week to fix and now it's going on 2mos. The supervisor can't help us. Wouldn't even take off the late charges(not until the glitch is fixed). They keep telling us another dept is fixing the glitch.....escalation dept? Im afraid that this is going on our credit report. What should I do? Who should I contact?

02-21-2009, 07:32 AM	#2 (permalink)
strive2win Senior Member Join Date: Oct 2008 Posts: 41 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan modificaton approved back in July 2008 I'm sorry to hear that this is happening to you. Did you ever receive your signed copy of the documents back?

03-01-2009, 12:02 AM	#3 (permalink)
hockey17 Senior Member Join Date: Feb 2009 Posts: 38 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan modificaton approved back in July 2008 So cw not a mod but a foreberance so tricky w cw to deny future help

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode