Hi, this is my first post here. I've learned so much from loansafe and am so thankful, I came across it. This has been such a stressfull time and it's great to have a place like this to come to for information. Anyway, my husband and I were told several weeks ago we should qualify for the Dec. 1, program and we would be receiving something in the mail. My husband called
CW today, because we still hadn't received anything from them. After, being passed to around 7 different people he was able to get some new information. Again, today he was told our loan is one which should qualify for the program. She said to fax in 2 months pay stubs, 2 months copies of bank statements(make sure to put
CW account number at the top of each bank statement page) and a
hardship letter. The fax number given to submit the paperwork into is 800-658-0395. He was told we didn't have to wait for the letter in the mail but to submit our information now by fax. I hope this information may help.