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Countrywide Home Loans - Tell Us Your Countrywide Story Due to the OVERWHELMING amount of Countrywide Home Loan stories, issues and problems, we at Loan Safe thought it would be best to have an entire forum dedicated to tracking what Countrywide is doing to HELP struggling homeowners and how they are treating their customers. Good or bad, let your voice be heard and your story be known.

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I need direction & guidance
  #1 (permalink)   IP: 24.161.140.169
Old 11-14-2008, 12:10 PM
liliaannchong liliaannchong is offline
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I need direction & guidance

I was referred to you by a wife of one of my former co-workers, who has a success story through Citi-Residential - all THANKS to you folks here on this site. Cat, she mentioned you by name :-). It took her a couple of months but she says it all started here - and I am hoping that you can help me also.

For the sake of time and because I know that you are very busy people.I am going to give you the facts, and try my to leave my emotion and STRESS out of it :-)

1. I was informed that my position with my employer was going to be eliminated as of Nov 1st. They are paying me thru today Nov 14th, simply because they needed to provide me with my last paycheck.

2. My loan is with Countrywide. It is a 30 yr conventinal @ 6.5%, and fairly new. my 1st payment was in Aug 2008.

3. Prior to this, I had a loan with them also - for approximately 1 yr, then I refinanced with another loan company - that ended up being sold to Countrywide. Made a full circle.

4. Payments have been up to date with this loan - however, I have not made November's payment & after 11/17 (Monday) I will incur a late charge.

5. If I make this payment (November) - I have 2 choices, either give them all the money I have on hand - or charge it on my credit card.
But what happens next month? I end up defaulting anyway.

6. I have started applying for jobs in this 2 week lag (from notification & last day of employment )- however, jobs are scarce and even when I do find a job, I doubt if it can pay for a $3067 mortgage and my family's living expenses.

7. Unemployment will pay approx $2000 per mo. starting next month. I have 6 children, and a husband that got released from Federal Prison last year - who has a job that pays minimum wage. $900 a month contribution to our household.

8. I contacted Countrywide's modification depart. to let them know the situation, and wanted to see what my options are before I go into default and start losing major sleep!! "Victor" told me that I need to fax a hardship letter, my last paystub, and 2 months of bank statements and someone would get back to me. I HAVE NOT FAXED THEM, BECAUSE I WANTED TO SPEAK TO YOU FIRST.

In closing, here are my questions:
1. Do I have to be in default before they help me?
2. Do I have a better chance of being helped/heard if I am in default or if I try and keep current (pay this month like I mentioned above)?
3. Who do I contact there so I don't fall thru the *****s?

I want to do the right thing, I want to do the smart thing, and I don't want to lose my house. About 10 yrs ago I went thru bankruptcy and almost lost my home then. I really don't want to go thru that stress again - and blow my credit that I have been trying REALLY HARD to rebuild for all these years. Of course this is going to be the least of my worries, but like I said, I want to do the smart thing.

Please, please, can you help? I appreciate all of you, and am so encouraged by all the testimonies I have read here in the forum.
I would like you to read my hardship letter also, so if you could let me know how to attach it or send it to you. I can't figure it out. Do I just cut & paste?

Aloha, Lilia
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Re: I need direction & guidance
  #2 (permalink)   IP: 67.177.243.104
Old 11-14-2008, 02:47 PM
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Cat Damiano Cat Damiano is offline
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Re: I need direction & guidance

Hi liliaannchong,

Welcome to the forum and thank you for joining.............

Your investor is most likely FannieMae or FreddieMac.........having the low fixed rate and being current does limit the options that are available from these investors...............

You would need to call Home Retention and see what options are available to you from the investor.

1-800-669-6650

Please keep us posted on your progress..........
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The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem.
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Re: I need direction & guidance
  #3 (permalink)   IP: 24.161.140.169
Old 11-14-2008, 03:53 PM
liliaannchong liliaannchong is offline
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Re: I need direction & guidance

Thank you Cat. This is the General Countrywide number that I called originally, which transferred me to Victor in "Home Retentions". He told me to fax everything to Countrywide at 1-800-658-0395 and they would look at it. So is that the next step you suggest that I do? Or should I call again and ask them who my investor is?

Ilona ( the one that referred me to you) says that she heard mortgages being lowered to 3% for the next 3 yrs and then it would go back to normal on the 4th year. Do you know of this program, and would it pertain to my type of loan?
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Re: I need direction & guidance
  #4 (permalink)   IP: 67.177.243.104
Old 11-14-2008, 04:21 PM
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Re: I need direction & guidance

The reason why you would need to submit your documents is because some loans require what is called seasoning......your loan might be too new........and also for a modification they will ask for proof of income.......in order to qualify for a modification of any type you would need income...........these are things that you would need to discuss with the Home Retention Dept..........
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The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem.
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