Hello everyone, New member Here. I'm in need of help with my
Countrywide loan. I currently hold a mortgage with Countrywide which just increased in July to 10.99% with a $190,000.00 balance. On May 8th, 2008, I contacted Countrywide to re-modify my loan. I was told the process would take 30 days. On June 10th, 2008, I was told the modification was denied because of my income. I was told by the countrywide rep. that I should contact someone from 1-800-hope now.
I contacted someone from HopeNow on June 11th, 2008. Debra Winston took down all my information and told me she would forward everything to Countrywide. She also stated that I should not have any problems. I didn't hear from Countrywide till today, and that's because I called them. I was told By Countrywide that I was denied again because my investor stated that I did not qualify. I asked what Investor

,
CW said that they were not at liberty to give out that information. I really don't know what to do next. I am only 30 days late on my mortgage, never late in the past 10 years.
Any help would be appreciated.
Thank You, Mark.