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Countrywide Home Loans - Tell Us Your Countrywide Story Due to the OVERWHELMING amount of Countrywide Home Loan stories, issues and problems, we at Loan Safe thought it would be best to have an entire forum dedicated to tracking what Countrywide is doing to HELP struggling homeowners and how they are treating their customers. Good or bad, let your voice be heard and your story be known.

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Never do business with friends or family!
  #1 (permalink)   IP: 71.35.74.134
Old 07-06-2008, 11:19 PM
Hedgehog Hedgehog is offline
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Never do business with friends or family!

Thank GOD I found you guys! I've been reading your forum for about a week now trying to figure out a way to save my home. I, like so many others managed to get myself into a loan that is eating me alive! Unfortunately, I should have known better than most because I work in the mortgage industry, but,... in my defense, I only process "A paper" loans and ended up with a "Hard Money" deal for myself.

In 2001, my husband was involved in a car accident (hit by an unisured moron playing with his cell phone) which resulted in us losing our vehicle, business and our good credit rating. In 2005, in an effort to stay afloat, we sold our home just before the housing boom took place. We put our equity from that sale on a down payment of a home that we purchased from a family member. Because of our poor credit, we basically did a private "lease purchase". We paid our family members the mortgage payment every month for approximately 2 and a half years.

Just before Christmas 2006, we started getting notices in the mail from the lender. Then, we received notices that the insurance had been cancelled. We checked on line and found that the taxes hadn't been paid either.

Because we didn't have the guts to confront the family member as to why the loan was in default, we decided to obtain our own financing.

Since the title was never in our name, (who wouldn't trust their parents?!), most lenders would not treat it as a refinance. Others that would consider it a refi, would also consider the currently late mortgage (held in the family member's name) as negative against us. We really couldn't consider it a purchase either as we were needing to obtain some cash back in order to make the house payments. (I had recently been laid off and took yet another paycut to start working again. -for 4 months I was without work we had zero left in our pockets!)

No... we were not some of those bloodsuckers who made the kind of income to afford to buy new homes, cars and toys during the "Boom"!.... In fact, my paycheck kept spiraling downward as my employer aquired another company and took away the employee benefits & earnings. Heck! I even qualified for the free lunch program @ my kids' school since 2003, but never took advantage of it. (principal!)

Now enter, the "Hard Money" loan. At first, we were told that our rate was 7.875. (Not bad considering!) then it jumped to 8.99 then 9.29. (ok.. not great, but still reasonable considering the situation).... but, by the time they finally had the paperwork all approved, the appraisal reviewed (& value reduced significantly) and less than a month away from the foreclosure, they presented our loan papers with a rate of 11.24%. We should have walked then, but of course, by this time, we were stuck! The house was in foreclosure! Our credit still had not increased enough to obtain financing on a new home and the current market rents were going for more than most mortgages. (More than we could pay). We also didn't want to walk away from our equity! As it was, we ended up paying more at the closing table than we should have as our family members had been using the line of credit they had against the house and had even exceeded the loan limit.) Back taxes, & late fees ate up another significant portion. We now had an interest only 5/1 ARM with payment of $2500/mo. (not including taxes & insurance)... 2 year pre-pay penalty.

My question is, what happens to a loan modification when you have a negative rather than a surplus of your budget? The current mortgage payment is my entire monthly take home pay. My husband has started back to working in another field, but is self employed. Is there ANY way that they would even consider doing a modification? Would they only consider it if we could prove there were predatory lending, TILA & or RESPA violations with our current loan? (The original lender, "AT HOME CAPITAL" was ordered to cease and dessist in October 2007).

On Thursday, 7/3/08, my husband sent a hardship letter (in the body of the e-mail) to the all of the addresses you have listed for Countrywide.

Any information / help you could give me would be appreciated!!!! Our home is scheduled for auction on 7/30/08. (Arizona)

Thank you for being here & for ALL that you do!!!!
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Re: Never do business with friends or family!
  #2 (permalink)   IP: 67.177.243.104
Old 07-06-2008, 11:44 PM
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Cat Damiano Cat Damiano is offline
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Re: Never do business with friends or family!

Hi Hedgehog,

Welcome to the forum and thank you for joining...........

If you are showing a deficit most lenders will not modify......CW being one............you might want to have the Loan Doc Review done to see if there is any violations that you can use and if it is even possible to do a modification using them.........

To discuss starting the modification process you would need to contact the

Home Retention Dept.
1-800-669-6087

If you receive a response to the emails please let me know..........as CW and BOA merged on July 1st and they were in the process of changing them.......so they might get kicked back...........

Please keep us updated on your progress.........
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The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem.
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Re: Never do business with friends or family!
  #3 (permalink)   IP: 71.35.74.134
Old 07-16-2008, 10:29 PM
Hedgehog Hedgehog is offline
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Re: Never do business with friends or family!

Update:
We sent the hardship letter on 7/3 to the addresses listed in the forum back and finally got a call back TODAY! (7/16). Unfortunately, they called my husband while he was in a meeting and now it appears they are playing phone tag.

My husband had also called the Home Retention dept. and has sent in the financials as they requested. They told him not to call back for 10 days. They said that they would have a moderator assigned to us by that time and we could start the process then. (This is the same kind of line they gave us at the beginning of this ordeal... "We will have a moderator assigned to you in 10 days and we will call you then".... yada yada yada...) He did find out that our investor is Citi Corp.... can anyone tell me how flexible or reasonable they can or cannot be? Would they be more likely to allow a write down than most?

I am scared to death at this point. We have only 13 days left until the auction and have been able to get no where yet. I am slowly coming to the realization that if we do get forclosed upon, it won't be the end of the world...heck, maybe it may even be for the best as the house has several issues that we cannot afford to address properly. (roof tiles are litterally falling off and we have had a lot of water intrusion, property taxes are outrageous in this area - they are higher here than in "Snottsdale", which is one of the most priciest cities in AZ, and the values just on my street alone have dropped even faster than I would have thought possible as well. Same model house sold for just over $400k two months ago and another one is struggling to find a buyer @ $270k). On the other hand, I don't want to up-root my kids. My middle child will be in his 2nd year of high school this year and is really looking forward to finishing there as well.

If the sale goes through, how long would we have until we had to vacate the premisis? I've read that it can be as short as 2 days, but that was for a rental eviction. My husband thinks it's 15 days after the sale... Any help here would be appreciated as we are trying to pack (in between working) but don't want to pack completely until we are for sure "dead in the water" on this. I also heard that you don't want to vacate until after the sale or they could possibly list it as abandonment... I honestly can't afford to pay for a POD any longer than I have too.

Thank you guys again for ALL that you do, have done and will be doing in the future for all of us faceless victims. YOU ARE THE BEST!!!!

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Re: Never do business with friends or family!
  #4 (permalink)   IP: 71.35.74.134
Old 07-19-2008, 02:58 PM
Hedgehog Hedgehog is offline
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Re: Never do business with friends or family!

Well.... now I'm down to 10 days before the sale and still cannot find the eviction information as to how long we have before we need to move out. We have also had no luck in getting Countrywide Home Loans to respond to us other than an automated response stating "Your file is being assigned to a moderator. Do not call back until 7/31/08". WHAT???? Our house is scheduled for auction on 7/30/08! We frantically called back and were finally able to speak to a live person who said we would have to call back to try to get the auction stopped... (and here's the kicker)... but we can't call back to try to get them to stop it until 5 days prior! Is this right? Why do we have to wait until we're down to the wire? By the time we finally have a moderator assigned to us, it will have been almost a month! We've actually been working on this longer than that,... playing the waiting game and getting NO response. I finally found this website and started putting the hardship letter together and using the e-mail addresses listed here as well. (of course, my timing was off since it was submitted at the time of the BofA merger! .... Now what? Do I need to retain an attorney to get this stopped now since we are so close the deadline?

Please help us.
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Re: Never do business with friends or family!
  #5 (permalink)   IP: 67.177.243.104
Old 07-19-2008, 03:01 PM
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Cat Damiano Cat Damiano is offline
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Re: Never do business with friends or family!

Since you are not getting a response you may have to hire an attorney to help you............hopefully there is enough time for an attorney to file something that will help.................


I hope everything works out for you...........
Please let us know how it goes...........
__________________
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Email: Cat@loansafe.org


The LoanSafe Advocacy Group™

The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem.
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