Hi all.
I just wanted to post my current countrywide story for all to follow and advise me along the way.
Today I started my mail/emai/fax campaign and recieved this email back.
Mr rshome94,
I have forwarded your email on to our Office of the President for further
attention. If you do not hear back from anyone in the next 2 business days,
please feel free to contact me again for further follow up.
Regards,
Elizabeth
_________________________________
Elizabeth J. Moyer
Senior Vice President, Investor Relations
Countrywide Financial Corp.
phone: 818-225-3033
email:
elizabeth_moyer@countrywide.com
Elizabeth
In November 2007 my wife became severely ill and was forced to leave her
six figure corporate job. With this incident alone, we were able to make
adjustments to our lifestyle and still meet our financial obligations. In
February of this year, my corporate position was eliminated from the
company and I was laid off. As a disabled veteran of the U.S. Navy, I am
accustomed to over coming obstacles. Unfortunately, this added incident has
been an obstacle that we have not been able to overcome.
We have done everything in our power to continue to meet our obligations.
We took the small severance package from my company and continued to make
our home payments but we are now out of options. We have exhausted all of
resources. I contacted Countrywide in March to inform them that the payment
for April would not be forth coming and to request any assistance that
could be provided. I was told that there was nothing that they could do but
refinance. I phoned Countrywide in effort to refinance our current mortgage
and was informed then that I had a prepayment penalty of $30,000. This is
not the figure that was discussed during my loan process. This has led me
to question other aspects of my loan as well. With this in mind, I will be
formally sending a QWR to Countrywide.
I have recently been able to find new employment, but at a significantly
lower salary than my previous position. Armed with the offer letter from my
new company, I contacted Countrywide again in an attempt to make mutually
beneficial arraignments.
Frustrating is the nicest assessment to describe the processes and hoops I
have been through. To give you all of the different answers that I have
been given regarding the processes for loan modification would take more
time and energy than I have left. “You do not qualify”, “You have to be
behind on payments before we can work with you”, etc. etc. etc…
I am struggling to not fall even further behind on payments and feel that a
loan modification would be in the best interest of your company and my
family. Our number one goal is to keep our home and would appreciate an
opportunity to work with you and do just that.
I can me reached at by phone or email at rshome94@
Sincerely,
rshome94
Countrywide loan #
SSN#
Thanks all for taking the time to respond.