I have encountered some problems with my payments "posting" and I am not even on a trial mod yet! You can see the thread about this:
Your 1098- Mtg Interest Stmt- Incorrect?
Since BoA hasn't posted my Oct-Dec payments (they were the full, regular monthly payments, made on time), they did not include those amounts of interest on my 1098, making my 1098 WAYYYY short...Also, they reported me 30 days late for Oct and 60 days late for November...Seems like they just do whatever they feel like these days..
After an hour spent on the phone yesterday with this idiots, I fired off a very serious email today to Barbara Desoer's office and let them know I was prepared to take legal action for all of these errors..I also let them know that I was filing a complaint with the OCC...I received a phone call from the OOP within 2 hours.

Seems that they finally kicked into action and said they had four different departments working "very hard" to get everything corrected (payments posted, credit bureaus corrected, new 1098 sent out to me) and that I should have it all fixed by Monday. If not, I will be firing off another explosive email.
I'm not playing games anymore! Oh ya- and they said that my negotiator said my documents have been sent to "quality control" and that I should be getting a Fed-Ex package soon with my loan mod info... ha! I won't hold my breath on that one...