Odd. If you were with Countrywide before the merger, go to:
Countrywide Financial
When I log on the home page with my user name, it tells me it is not recognized and I have to enter it again. After I get through the username and password.
Then click on My home loans in the left hand column.
Then "workout information" under Financial Hardship in the left hand column.
This is what I see. It is not right and hasn't been for months.
Documents Received
Processing Date Workout Type Document Type
No Documents Found For This Account
The above list is real-time and reflects the documents processed to date for this account. We may have received additional documents recently sent to us that have not been processed and therefore do not appear in the list. Please do not call us to check the status of a document not showing in the list as our representatives will not be able to provide any additional information than what is shown here. Thank you for your patience.
Current Workout Status
Loan Modification View the Details Hide the Details
Workout Status Details: Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 10/19/2009. If your status remains unchanged after the 10/19/2009, please call and speak to a customer service representative. Please do not call back before 10/19/2009 as that will delay the process. Please respond promptly to any calls or requests that you may receive from us during this period. Lack of response will cause your workout to be delayed or cancelled. Thank you.
Information as of: 09/14/2009
Workout Stage: Processing
Phase/Sub-Phase: Active Processing
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