How to get hold of your negotiator

[Slim Shavings]

I have the name of my negotiator but not how to contact her. will BOA give the info out. I want to make sure she knows about my phone situation. Even though I have told BOA reps 5 times

[booggs28]

Slim: best you can do is call and see - is there any info on other BOA threads that you can use to get ahold of your negotiator?

[Evan Bedard]

Hi slim shavings,

I have the name of my negotiator but not how to contact her. will BOA give the info out. I want to make sure she knows about my phone situation. Even though I have told BOA reps 5 times

I am not sure. Some reps will give you a hassle and not transfer you unless you have your negotiators ext number. How did you get the name of your neg?

[pakca]

If you know the name, you can send email.
firstname.lastname@bankofamerica.com
You can check here:
http://www.loansafe.org/forum/countrywide-home-loans-tell-us-your-countrywide-story/15034-office-president-please-post-your-contacts.html

[Slim Shavings]

Originally Posted by Evan Bedard

Hi slim shavings,



I am not sure. Some reps will give you a hassle and not transfer you unless you have your negotiators ext number. How did you get the name of your neg?

I had to call and raise hell about some things and the lady (she was nice) gave me the name. Course I didn't have the presence of mind to ask about getting hold of her (stupid)

[Evan Bedard]

Pakce has a great idea. Try entering her name in the email above. From what I have seen all BofA reaps have the same email just with their own name in it..

[Slim Shavings]

Originally Posted by pakca

If you know the name, you can send email.
firstname.lastname@bankofamerica.com
You can check here:
http://www.loansafe.org/forum/countrywide-home-loans-tell-us-your-countrywide-story/15034-office-president-please-post-your-contacts.html

Thanks Paka

Ill see what happens

[scarylarry]

They gave me my negotiator's extension the 1st time I asked in May, my negotiator has answered her phone exactly ONCE when I've called and that was the 1st attempt, I am now about 0-300 , she hasn't answered since May 7th . I went 3 months before she would return my calls (august) and not been able to speak to her since Aug., oh yeah she called this week but I missed her by 3 minutes, I called right back but she was "not available" so it has been almost 3 months again since we spoke.
Some people have better luck calling their negotiator or getting e-mail responses but mine is useless on both but my last call to b of A they said I was approved for the Countrywide AG Settlement Mod (CA) Nationwide Homeowner Retention program Mod.
Bottom line, call your negotiator but don't expect much 'customer service"
good luck

[kura52]

My oh so pleasant (yeah right) negotiator WAS Melissa A Henderson. I needed that middle initial in her e mail to work. Melissa.a.henderson@bankofamerica.com.
She called me first thing in the morning the next day after i sent the e mail. First thing she said to me on the phone is "I dont communicate by e mail", but Hey it got her attention and got me a phone call from her!!! Have you tried typing the name of your negotiator in the search box that is about 4 inches from the top of the loansafe pages where you post replies? You have to click on it first, then it gives you the option to type in your negotiators name. After you typer her name in you also need to click on the "search posts" option. It's worth a shot....maybe someone else has posted her e mail address.

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