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| Countrywide Home Loans - Tell Us Your Countrywide Story Countrywide Home Loans is now Bank of America. This forum is dedicated to tracking what Bank of America is doing to HELP struggling homeowners and how they are treating their customers. Good or bad, let your voice be heard and your story be known. |
This is a discussion on I got a FEDEX package last night!!! within the Countrywide Home Loans - Tell Us Your Countrywide Story forums, part of the Stop Foreclosure and Tell Us Your Story category; Well shiver me timbers - I received a FEDEX package on my doorstep yesterday from BAC. Unfortunately, it wasn't what ...
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| Senior Member Join Date: Jun 2009
Posts: 64
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | I got a FEDEX package last night!!! Well shiver me timbers - I received a FEDEX package on my doorstep yesterday from BAC. Unfortunately, it wasn't what I'd been waiting for - NOR was it anything I even requested - unless they have their dates really wrong. I think my response will be something of the following: Ms. Corder, I am so happy to hear from Bank of America. I appreciate what little time and attention you have spent in sending me written correspondace of 09/28/09. I am rather puzzled though by the contents of your letter. It states that I made an inquire to the Office of the Chairman on 09/18/09 regarding my 2nd mortgage. I'd be interested as to what notes you have regarding this inquiry as I failed to write any notes on that day. It also states that you have made several attempts to contact me that have been unsuccessful. I'd be interested as to what notes you have regarding this as I don't seem to have any unread email, unsigned for packages, or unlistened to voicemails. Your letter is dated 09/28/09 and requests a fax response within 7 calendar days. I've included the FEDEX detail of pickup and delivery for your review. The FEDEX package was delivered to my door on 10/05/09. Somehow, I think the timeline on your letter must have been mis-read by your mail room staff as it's completely impossible for your consumer to meet. I will take your offer for assistance and remand the requested documents once I have had sufficient time to complete them. I look forward to hearing further from you regarding my inquires above. Please email your notes to me at xxxx within 7 calendar days. Sincerely AAAAHHHHH - I feel much better. Wasted $10 of BAC's money to send that FEDEX - I think it should be credited to my priciple balance for their stupidity!!! On another note - I did get a call on Saturday from Pam Preciado in the OOP. She told me I'd get a call on Monday from a senior negotiator - which didn't come. I'm going to be a busy gal calling these ladies (Anna Corder and Pam Preciado)!!! |
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| | #3 (permalink) |
| Senior Member Join Date: Sep 2009 Location: Near Austin, TX
Posts: 780
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: I got a FEDEX package last night!!! I have talked to Pam many times and she is very nice. It may take them some time, but I would definitely call Pam and ask her for the name and telephone number of the "senior" negotiator who has been assigned to your file. That way, you can place the first call to this senior, junior whatever they the title of the day is and get the ball rolling! |
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| | #4 (permalink) |
| Senior Member Join Date: Jun 2009
Posts: 64
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: I got a FEDEX package last night!!! Pam hasn't returned voice messages or email. Ms. Corder did call me last night and stated that her letter was in regards to my email from the PHNX CBS affilliate. I'll call her shortly to get the rest of the story. |
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| Senior Member Join Date: Jun 2009
Posts: 64
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: I got a FEDEX package last night!!! HHMMM. My negotiator FINALLY called me on 10/19/09. She initially stated that we did not qualify for HAMP and she was submitting to Freddie Mac under an in-house mod. OK - whatever you can do - Thanks!! Negotiator followed up the following week stating she was still waiting to hear from Freddie Mac. Negotiator called me TODAY asking about savings accounts (we don't have one). Stated she would call me before end of business today after giving info to Freddie Mac. Well, I logged in just a few minutes ago (about 3 hours after the call) and found this:
Also, under workout financials, it shows submitted 11/06/09. I'm not sure what to think, hope she calls soon!!! Slowly, it's moving. Slowly, but it is moving. | ||||||
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