SENT EMAIL --How long should I wait for response - Loan Modification Forum

ohhhdear · 10-04-2009, 10:00 AM

I sent an email to a rep at BOA to clarify an issue and to see what position they will take.

My question to you is how long should I wait for a response before I take this issue to another avenue for help such as BBB, or Florida Atty General, etc?

Thanks for any info!

nativelasvegan · 10-04-2009, 10:28 AM

Based on experience, the position BOA takes is usually for it's own benefit. I would move forward with filing complaints. The complaint process with AG, BBB, etc. is a long one. I would guess there are a lot of people with complaints right now. If the problem is resolved and the BBB and AG contact you, you can let them know it has been resolved.

ohhhdear · 10-04-2009, 10:48 AM

So, in other words, I shouldn't hold my breath for BOA's response?

nativelasvegan · 10-04-2009, 11:15 AM

I've been holding my breath since 7/21. Not sure how much longer I can hold it!

10-04-2009, 10:00 AM	#1 (permalink)
ohhhdear Senior Member Join Date: Apr 2009 Location: Florida Posts: 268 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	SENT EMAIL --How long should I wait for response I sent an email to a rep at BOA to clarify an issue and to see what position they will take. My question to you is how long should I wait for a response before I take this issue to another avenue for help such as BBB, or Florida Atty General, etc? Thanks for any info!

10-04-2009, 10:28 AM	#2 (permalink)
nativelasvegan Senior Member Join Date: Sep 2009 Location: Near Austin, TX Posts: 789 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: SENT EMAIL --How long should I wait for response Based on experience, the position BOA takes is usually for it's own benefit. I would move forward with filing complaints. The complaint process with AG, BBB, etc. is a long one. I would guess there are a lot of people with complaints right now. If the problem is resolved and the BBB and AG contact you, you can let them know it has been resolved.

10-04-2009, 10:48 AM	#3 (permalink)
ohhhdear Senior Member Join Date: Apr 2009 Location: Florida Posts: 268 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: SENT EMAIL --How long should I wait for response So, in other words, I shouldn't hold my breath for BOA's response?

10-04-2009, 11:15 AM	#4 (permalink)
nativelasvegan Senior Member Join Date: Sep 2009 Location: Near Austin, TX Posts: 789 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: SENT EMAIL --How long should I wait for response I've been holding my breath since 7/21. Not sure how much longer I can hold it!

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode