Old 10-01-2009, 08:13 AM   #1 (permalink)
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Talking Man Get's BofA attention via youtube!

Bank Of America: Another Customer Gets Bank's Attention Via YouTube (VIDEO)

Darren Bryant of Pensacola, Fla. spent hours in what he calls Bank of America's "phone maze," getting bounced from person to person, never reaching somebody who could address his situation.
Finally, in one last desperate attempt to get someone's attention, he uploaded a five-minute video to YouTube in which he explains his predicament and gives his phone number and email address.


"She says, 'We received your video and I'm calling you to see what the deal is and to go over the situation with you,'" Bryant said. The woman asked for his account number and said the bank would investigate.
"She said, 'We take this very seriously when somebody posts a video.'"


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Old 10-01-2009, 09:27 AM   #2 (permalink)
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Re: Man Get's BofA attention via youtube!

Hi tankgirlz,

Quote:
She says, 'We received your video and I'm calling you to see what the deal is and to go over the situation with you,'" Bryant said. The woman asked for his account number and said the bank would investigate.
"She said, 'We take this very seriously when somebody posts a video.'"
More and more people are starting to do this and it seems the lenders are paying much attention!
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