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This is a discussion on Man Get's BofA attention via youtube! within the Countrywide Home Loans - Tell Us Your Countrywide Story forums, part of the Stop Foreclosure and Tell Us Your Story category; Bank Of America: Another Customer Gets Bank's Attention Via YouTube (VIDEO) Darren Bryant of Pensacola, Fla. spent hours in what ...
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| Member Join Date: Dec 2008
Posts: 14
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Bank Of America: Another Customer Gets Bank's Attention Via YouTube (VIDEO) Darren Bryant of Pensacola, Fla. spent hours in what he calls Bank of America's "phone maze," getting bounced from person to person, never reaching somebody who could address his situation. Finally, in one last desperate attempt to get someone's attention, he uploaded a five-minute video to YouTube in which he explains his predicament and gives his phone number and email address. "She says, 'We received your video and I'm calling you to see what the deal is and to go over the situation with you,'" Bryant said. The woman asked for his account number and said the bank would investigate. "She said, 'We take this very seriously when somebody posts a video.'" |
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| LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California
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Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: Man Get's BofA attention via youtube! Hi tankgirlz, Quote:
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