Old 08-28-2009, 11:13 PM   #1 (permalink)
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Call in October? Are they serious!

I am in the beginning stages of a mod and finally saw an update on the CW now BofA website (thank you to past poster for helping me fgure out how to do this). It says they are working on my file and to call in October if we have not heard anything. If we call before, it will delay our modification. SERIOUSLY. Was everyone told to wait a full month before calling. I just have a VERY hard time believing they are working on my mod if I am not speaking with them. Ho hum, just looking for feedback.
TGIF fellow mod hopefuls.


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Old 08-29-2009, 02:42 AM   #2 (permalink)
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Re: Call in October? Are they serious!

I personally like to call as much as possible. The squeaky wheel gets the grease.
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Old 08-29-2009, 05:34 AM   #3 (permalink)
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Re: Call in October? Are they serious!

Well i just got my HAMP fed ex yesterday checked the website and it told me to call on 9/25. Are you sure you read it right? Check out mine
---> Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 09/25/2009. If your status remains unchanged after the 09/25/2009, please call and speak to a customer service representative. Please do not call back before 09/25/2009 as that will delay the process. Please respond promptly to any calls or requests that you may receive from us during this period. Lack of response will cause your workout to be delayed or cancelled. Thank you.
Information as of: 08/21/2009
Workout Stage: Processing
Phase/Sub-Phase: Active Processing
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Old 08-29-2009, 05:56 AM   #4 (permalink)
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Re: Call in October? Are they serious!

I believe the purpose is to allow them about 30 days to review your file...they probably don't need 30 days to do everything, but with the volume of files to go through, they are trying to give you a time frame. You could get yours done next week or they may not get to it for a couple of weeks. In any case, they are probably trying to discourage people from calling (they are busy ya know!). As for calling creating a delay, I think that's just a front!
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Old 08-29-2009, 09:29 AM   #5 (permalink)
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Re: Call in October? Are they serious!

Payitfoward-
I call as much as possible. I want them to know who I am. I want them to be annoyed with me so they'll finish my file and be rid of me. Don't know if it's working, but it makes me feel better. I was also encouraged to call by my OOP monitor.

Caramelhoney-
What was the timeframe between your first contact with BOFA and the time you got the fed ex? Who did you go through? NACA, OOP, none of them?
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Old 08-29-2009, 09:57 AM   #6 (permalink)
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Re: Call in October? Are they serious!

Okay, I feel reassured thank you!! I think my negotiator sensed I was about to start stalking the phone line because they called back this morning. I just posted what I was told in the general forum. I'm a little discouraged by what I was told, but trying to remain positive. We are just going so deep every month trying to remain current and our savings is gone.

Here is the link to the other post I just did. BofA servicer, Wells Fargo investor - here is what they told me.
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Old 08-29-2009, 08:02 PM   #7 (permalink)
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Re: Call in October? Are they serious!

I called every.single.day. I wanted to know what was going on, although I never had the number to my negotiator.

How does everyone on here know who their investor is? Is the investor listed on the Note?
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Old 08-29-2009, 08:54 PM   #8 (permalink)
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Re: Call in October? Are they serious!

Quote:
Originally Posted by SherriV View Post
I called every.single.day. I wanted to know what was going on, although I never had the number to my negotiator.

How does everyone on here know who their investor is? Is the investor listed on the Note?
Hello,
I was able to find out the investor only by checking with BofA. The negotiator was able to tell me. Hope that helps )
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